[Superman] Ultimate Collector's Edition Super Blunder
12-15-06, 08:50 PM
#277
DVD Talk Special Edition
Originally Posted by Cameron
Furthermore. I am amazed at the hostility at the above forum, and to a lesser degree this one with Warner Brothers. They made a mistake no doubt, but even before release date had a plan on how to resolve it. It keeps box sets under the Christmas Tree, while offering a fix in due course. While I'm sure everyone invloved would have loved to have a perfect set first time out, Warner has gone above and beyond by replacing Superman Disc 1.
Warner is hardly the bad guys in the dvd world, and all the angst is off putting when you step back and realize the good work they have done across the board on classic films and catalog titles. They have made very few mistakes in the past few years, and have always corrected them. Just be patient, remember mail is always slower this time of year, and who knows what the circumstances are that are holding the envelopes back.
12-16-06, 02:54 AM
#278
DVD Talk Special Edition
Well just sat down to finally watch the brian singer journals and my dvd started making an awful noise when the menu started. I took it to my DVD player in the living room and same thing. Turns out on the outer edge on one side the plastic is a little thicker. It actually forms kind of a lip around the top of the disc. I'm guessing it's off-kilter. Hopefully, Future shop will get some new sets in soon.
12-16-06, 09:27 AM
#279
Senior Member
Join Date: Jun 2001
Location: Falls Church, VA
Posts: 593
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by freshticles
Well just sat down to finally watch the brian singer journals and my dvd started making an awful noise when the menu started. I took it to my DVD player in the living room and same thing. Turns out on the outer edge on one side the plastic is a little thicker. It actually forms kind of a lip around the top of the disc. I'm guessing it's off-kilter. Hopefully, Future shop will get some new sets in soon.
I have this set sitting under the tree. Yikes. Have others had this issue with the disc(s) of the Singer journals?
12-16-06, 12:27 PM
#280
Member
Join Date: Nov 2001
Posts: 100
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by freshticles
Well just sat down to finally watch the brian singer journals and my dvd started making an awful noise when the menu started. I took it to my DVD player in the living room and same thing. Turns out on the outer edge on one side the plastic is a little thicker. It actually forms kind of a lip around the top of the disc. I'm guessing it's off-kilter. Hopefully, Future shop will get some new sets in soon.
I looked at my disc and didn't notice anything out of the ordinary, and I had assumed it was just some slight incompatibility between my player and the disc, and since it played fine and the noise wasn't there most of the time, I decided not to worry about it.
12-17-06, 02:53 AM
#283
DVD Talk God
Yeah!!! Just got my envelope!! I will probably drop them off in the mail on Monday. Hopefully Warner will send out the replacements ASAP.
12-17-06, 03:05 AM
#284
Member
Join Date: May 2006
Location: Beantown, MA
Posts: 150
Likes: 0
Received 0 Likes
on
0 Posts
i got my set last week from BB after the new release date. it seems this new batch has everything fixed. the Superman III disc is correct and i didn't get any weird noises with disc 14 with the video journals. i didn't get a chance to check the first disc but it has the option to choose the non5.1 track. seems like everything works fine. yay.
12-17-06, 03:08 AM
#285
DVD Talk Legend
Originally Posted by LiK
i got my set last week from BB after the new release date. it seems this new batch has everything fixed. the Superman III disc is correct and i didn't get any weird noises with disc 14 with the video journals. i didn't get a chance to check the first disc but it has the option to choose the non5.1 track. seems like everything works fine. yay.
Originally Posted by Cameron
This is how I tested in case anyone wants to give a listen. at 10:14 into the film the dome is opening up. As soon as the beam of light clears the tower, a sound effect is heard on The 5.1 mix, as well as the 2.0 english track. However the french track does not have the sound effect. The corrected version should also be absent this sound on the 2.0 english mix.
12-17-06, 03:15 AM
#286
Member
Join Date: May 2006
Location: Beantown, MA
Posts: 150
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Cameron
double check
12-17-06, 03:26 AM
#287
DVD Talk Special Edition
Join Date: Feb 2001
Posts: 1,424
Likes: 0
Received 0 Likes
on
0 Posts
so i got my copy from amazon and there are no special features on supes III. guess ill have to send them an email. guess that also means superman I needs replacing too.
Bummer......
Bummer......
12-18-06, 07:53 AM
#288
DVD Talk Gold Edition
I got a replacement set from Amazon for a loose disc (sadly, the replacement set was also loose and in worse condition, so I'll land up keeping the original). But it has the correct version of Superman III (I still have to check on part I now that I saw here an indication of where to check). I have a somewhat different question as well. I'm a bit of a "pack rat", and like to keep everything. So my question is, do you think Amazon will care or notice if I keep the poster mail-away form since I have to mail the original...?
12-18-06, 11:09 AM
#289
Banned
Join Date: Sep 2006
Posts: 1,087
Likes: 0
Received 0 Likes
on
0 Posts
I got my mailer today finally...some questions...
1) Do you have to send both disks to WB or can you just sent Superman III disk?
2) No where on the mailer does it say who the disk is coming from, how will they know who sent it? The return address on the mailer is a WB address...WTF?
1) Do you have to send both disks to WB or can you just sent Superman III disk?
2) No where on the mailer does it say who the disk is coming from, how will they know who sent it? The return address on the mailer is a WB address...WTF?
12-18-06, 11:43 AM
#290
Banned
Join Date: Mar 2004
Location: Pacific Northwest
Posts: 925
Likes: 0
Received 0 Likes
on
0 Posts
Just for clarification...
If the first disc has a second option for the audio it is the corrected disc?
Is the issue with the journal disc similar issue that is being corrected or just a random problem?
I'm sorry if these have been answered but it's really hard to get the correct info given the way these threads go. I really wish the first posts in threads like this one could be updated the final details so people like me wouldn't be confused wiht the conflicting posts on each page.
If the first disc has a second option for the audio it is the corrected disc?
Is the issue with the journal disc similar issue that is being corrected or just a random problem?
I'm sorry if these have been answered but it's really hard to get the correct info given the way these threads go. I really wish the first posts in threads like this one could be updated the final details so people like me wouldn't be confused wiht the conflicting posts on each page.
12-18-06, 12:38 PM
#293
DVD Talk Platinum Edition
Originally Posted by cardaway
If the first disc has a second option for the audio it is the corrected disc?
Dirk
12-18-06, 12:43 PM
#294
DVD Talk God
Originally Posted by Wildo1966
I got my mailer today finally...some questions...
1) Do you have to send both disks to WB or can you just sent Superman III disk?
2) No where on the mailer does it say who the disk is coming from, how will they know who sent it? The return address on the mailer is a WB address...WTF?
1) Do you have to send both disks to WB or can you just sent Superman III disk?
2) No where on the mailer does it say who the disk is coming from, how will they know who sent it? The return address on the mailer is a WB address...WTF?
12-18-06, 02:16 PM
#296
DVD Talk Legend
Originally Posted by Wildo1966
I got my mailer today finally...some questions...
1) Do you have to send both disks to WB or can you just sent Superman III disk?
1) Do you have to send both disks to WB or can you just sent Superman III disk?
Also, is anyone else going to spend extra $$$ for a verification when sending? Even though this system is like Netflix and have had little problems (one time a disc never showed up to their wharehouse), I'm hesitent in just sending it outright and hope it gets there.
12-18-06, 02:39 PM
#297
Member
Join Date: Dec 2005
Location: North Hollywood, CA
Posts: 147
Likes: 0
Received 0 Likes
on
0 Posts
I'm sure if nothing comes back, you can call them and get it taken care of, etc.
Probably they're just going to send copies out to anyone who called intially though.
Probably they're just going to send copies out to anyone who called intially though.
12-18-06, 03:31 PM
#299
DVD Talk Legend
Anyone figure out yet if you're ONLY supposed to send back SUPERMAN III at this time, or send back both SUPERMAN I and III? I'm worried about sending both back and only getting SUPERMAN III in return. I can't believe they mailed these out without specifying...and don't feel like waiting an hour on the phone again to talk to CS.
12-18-06, 03:37 PM
#300
DVD Talk Special Edition
Join Date: Sep 2002
Location: NW of Boston
Posts: 1,207
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Shannon Nutt
Anyone figure out yet if you're ONLY supposed to send back SUPERMAN III at this time, or send back both SUPERMAN I and III? I'm worried about sending both back and only getting SUPERMAN III in return. I can't believe they mailed these out without specifying...and don't feel like waiting an hour on the phone again to talk to CS.