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-   -   Is this too anal? (https://forum.dvdtalk.com/dvd-talk/426898-too-anal.html)

calhoun07 06-15-05 01:42 AM

Is this too anal?
 
I special ordered Life Aquatic the 2 disc limited edition from a local store, and when I went in to pick it up, I saw that they had put a yellow post-it on the case with my name written in ballpoint pen. What I feared was true: they wrote so hard that the pressure from the pen engraved my name into the box. I refused to buy it in that condition and had them order a new copy, and the guy who was waiting on me said, "I'm anal about my DVDs but not that anal!"

So was that too anal? This is a thirty dollar Criterion Collection DVD after all. I'm picky about the condition of 9.99 DVDs, but I am sure as hell not accepting a DVD where they treated the case like that without any regard. They put in a new order while I was there and I said they would have to order me a new one every week if that's what it took to get one in good condition. And it was employee ignorance that caused the condition of the DVD to be undesireable in the first place.

Joe Molotov 06-15-05 01:52 AM

I would have to say...

"I'm anal about my DVDs but not that anal!"

PopcornTreeCt 06-15-05 01:54 AM

I probably wouldn't have accepted it and probably wouldn't have ordered another one as well.

RyoHazuki 06-15-05 01:55 AM

Why didn't they just switch the slip case with a different one?

demonio 06-15-05 01:55 AM

ditto

Shagrath 06-15-05 01:56 AM

I'd do the exact same thing.

djtoell 06-15-05 01:59 AM


Originally Posted by RyoHazuki
Why didn't they just switch the slip case with a different one?

Probably because of the thing about it being a special order...

DJ

PopcornTreeCt 06-15-05 01:59 AM


Originally Posted by RyoHazuki
Why didn't they just switch the slip case with a different one?

Well, why wouldn't they just give him a new one? Because they didn't have any others.

The Infidel 06-15-05 02:15 AM

In response to the snotty employee, I would have asked for a manager and bitched until I received a discount.

boredsilly 06-15-05 02:21 AM

A bit anal yeah, but it's your money.

Kudos to the store for being so gratious about it though. They must really want your business and thats how it should be.

calhoun07 06-15-05 02:35 AM


Originally Posted by RyoHazuki
Why didn't they just switch the slip case with a different one?


They don't carry the two disc. It's been awfully hard for me to find, which is why I broke down and special ordered it. I know it retails at full SRP for 29.99 but I can get it through them for about 22.00, which is a bit lower than most online retailers I have seen, so I will hang out for a good copy. What I didn't understand about the sticky note on the case is why not just rubber band the special order form they filled out for it around the case? Might take a minute longer to find the form rather than picking up a sticky note, but a better idea in the long run, I would think.

onebyone 06-15-05 03:01 AM

That is like really anal, and I totally would have done the same thing. Actually, I did something just that bad once myself, and felt no shame, so neither should you. It's your money and your dvd. If you want it just.so, then that is how it should be.

Daniel L 06-15-05 03:23 AM

Why in the hell would they write on there like that anyway? Kind of unprofessional, if you ask me. I expect that kind of behavior from Dave's DVD Barn, but not a respectable retailer.

Then again, where did you buy it?

Mr. Salty 06-15-05 05:47 AM

Good for you, and yes, I would have done the exact same thing.

I had to return the two-disc SE of "Pulp Fiction" to Best Buy because one of the discs was scratched all to hell by the manufacturing equipment. The clerk at the customer service counter is required to remove the shrink wrap from DVDs when making an exchange so people don't turn around and try to return them for a refund. So the super-genius I was dealing with ran the tip of a ballpoint pen up the back of the "Pulp Fiction" slipcase to slit open the plastic, leaving an indented line up the back.

I told her I was going to get another copy because I refused to accept the one she just damaged.

Her response?

"Oh, you're a Case Nazi."

Xbox69 06-15-05 06:18 AM


Originally Posted by calhoun07
They don't carry the two disc. It's been awfully hard for me to find, which is why I broke down and special ordered it. I know it retails at full SRP for 29.99 but I can get it through them for about 22.00, which is a bit lower than most online retailers I have seen, so I will hang out for a good copy. What I didn't understand about the sticky note on the case is why not just rubber band the special order form they filled out for it around the case? Might take a minute longer to find the form rather than picking up a sticky note, but a better idea in the long run, I would think.

Hopefully they could find a big enough rubber band. I'd be worried if it was too tight around the case and . . . see, you have me doing it now! ;)

But yeah, I'm pretty picky about my cases. When buying at a B&M, I usually get a copy from near the back. It hasn't been handled as much.

Snowmaker 06-15-05 06:37 AM

I probably would have done the same thing.

TomOpus 06-15-05 07:05 AM


Originally Posted by calhoun07
They don't carry the two disc. It's been awfully hard for me to find, which is why I broke down and special ordered it.

Have you tried Wal*Mart? At the one near me they still have a row of the 2-disc sets.

boss429 06-15-05 07:16 AM


Originally Posted by Mr. Salty
Good for you, and yes, I would have done the exact same thing.

I had to return the two-disc SE of "Pulp Fiction" to Best Buy because one of the discs was scratched all to hell by the manufacturing equipment. The clerk at the customer service counter is required to remove the shrink wrap from DVDs when making an exchange so people don't turn around and try to return them for a refund. So the super-genius I was dealing with ran the tip of a ballpoint pen up the back of the "Pulp Fiction" slipcase to slit open the plastic, leaving an indented line up the back.

I told her I was going to get another copy because I refused to accept the one she just damaged.

Her response?

"Oh, you're a Case Nazi."

Thats why I carry a small pocket knife with me at all times, and demand that I open it myself... I too have experienced the ballpoint pen thing with Best Buy customer service in the past... never again.

darkhawk 06-15-05 07:43 AM

I would have done the same thing you did

paustin 06-15-05 07:46 AM

is it so hard to write the name on the post-it FIRST and then stick it?

eXcentris 06-15-05 08:28 AM


So was that too anal?
Yes, get help immediately.

jmj713 06-15-05 08:47 AM

Just order online, man, and save the headache.

Oh and if you want something that's "too anal", I have some links I could give you. Email me ;)

Giles 06-15-05 09:10 AM


Originally Posted by paustin
is it so hard to write the name on the post-it FIRST and then stick it?

really it's not that hard to do. I used to work at a Book/Music store and I always did that - I didn't want to imprint some person's name on a book/CD cover/slipcase. Hell I was so anal when I was up at the cashier and someone was writing a check and leaning against a book, I'd be like - "please use the counter, not the cover of a book"


Originally Posted by Mr. Salty


Good for you, and yes, I would have done the exact same thing.

I had to return the two-disc SE of "Pulp Fiction" to Best Buy because one of the discs was scratched all to hell by the manufacturing equipment. The clerk at the customer service counter is required to remove the shrink wrap from DVDs when making an exchange so people don't turn around and try to return them for a refund. So the super-genius I was dealing with ran the tip of a ballpoint pen up the back of the "Pulp Fiction" slipcase to slit open the plastic, leaving an indented line up the back.

I told her I was going to get another copy because I refused to accept the one she just damaged.

Her response?

"Oh, you're a Case Nazi."

my personal retort would have been "and Oh, you're a real bitch"

freudguy 06-15-05 09:13 AM

Too anal? Hmm, my wife would think so. Me, not so much. I am the same way about my DVD's, comics & collectibles. I always look for the least damaged specimen. Just yesterday, the back label on my Jaws 30th peeled off the slipcase because it wasn't glued on well. I almost took the damn thing back. My butt actually puckered like a kid eating lemons.

reverie 06-15-05 09:14 AM

Nah, not at all. I had a similar experience, but I was too timid to say anything. Plus, it was on the SCTV Vol. 2 "deal" at Blockbuster, so I didn't want to chance turning it down at the time.

Groucho 06-15-05 09:14 AM

This thread turned up on a routine forum search for "anal." It does not deliver!

The Bus 06-15-05 09:24 AM

Well at least it has your name on it now...

ianholm 06-15-05 09:38 AM


Originally Posted by Groucho
This thread turned up on a routine forum search for "anal." It does not deliver!

:lol:

mzupeman2 06-15-05 09:38 AM

Well, I know the feeling. Not with the case but, any minor abrasions on a DVD, even if the movie most likely will play just fine, I return it. No questions asked. They think it's strange that I would want to return the DVD even if I'm not sure if it will play or not.

I mean, you know how you like your merchandise. You want it to have nothing wrong with it at all. Who are the retailers to tell you what should make you happy? A pet peeve at stores is that they will make comments such as that. They are not me, and I'm not them. I don't care if a scratched DVD plays fine. I just don't want it. And sometimes I'm willing to accept a DVD with some very minor damage to the case, very minor. But if the store imprinted your name into the plastic on the DVD case, then yes, they should have to replace it.

OldBoy 06-15-05 09:49 AM

whoa, whoa whoa...you paid $30 for it. Oops!

Big Worms 06-15-05 10:00 AM

No you are not to anal. I also would have done the same thing.

Lastdaysofrain 06-15-05 10:29 AM

You're not only anal, you're kind of a freak. I love DVDs but people are fetishizing these things way too much. Ultimately the thing that's important is the content on the disc, not the box it comes in.

Bronkster 06-15-05 10:36 AM


Originally Posted by Lastdaysofrain
You're not only anal, you're kind of a freak. I love DVDs but people are fetishizing these things way too much. Ultimately the thing that's important is the content on the disc, not the box it comes in.

Granted the DVD content is the main importance of any purchase, but for a collector, the whole package is critical. I easily understand how many people would see all this fuss as being way too anal, but some people really do care about how their collection looks. It's like saying the dust cover of an old first edition book isn't important because it's the book itself that you're reading. Not to a collector, it's not!

I would've done the same, especially on a special order Criterion.

calhoun07 06-15-05 10:45 AM

I guess those of you who wouldn't mind that being done to your DVD would also write your checks at a book store using a book to write on!

I also thought that they could have just wrote on the post it and then put it on the movie. I know I have done that in the day. I ordered it from a store where I know a couple people (and the person I know who I ordered it from was able to get me a discount on it, which is why I put up with it, but I normally order this kind of DVD online-those with the card board slip case-as they don't come with any stickers or crap on them if you order them online) so I know the person who receieved the special order and did that to the DVD, and he's a dumb ass anyway, and the person who made that comment to me was just messing with me, it was in a casual way.

When I was a kid, a similar thing happened to me. I was at a book store and they had the Marvel Comics adaptation of Return of the Jedi and I didn't have the money for it then, so I had them put it behind the counter for me, and the woman working the counter whipped out a post-it, stuck it on the magazine, and wrote my name. When I got it, there was my name engraved into the cover. I sucked it up and took it, but even as a kid, I hated that kind of thing. My parents taught me the value of keeping things like comics and other collectibles in good condition. It's sad if there are those of you (although a very few of you on this message board, it would seem) who never learned it.

I think it's kind of funny they have to sell a copy of the DVD now with my last name engraved on the cover.

SideShow 06-15-05 10:52 AM

To most, that's probably pretty anal, but since it's your money and you expected an umblemished product then you did nothing wrong or anything that should be questioned. Especially from the person who sold it to you, who should know pressing hard on a post-it will affect a soft surface, and shouldn't be making their customers feel uncomfortable for being a little bit selective and discerning on what they buy in a "professional" store.

... and this is alittle off-topic, but you can pre-order most DVD releases from Criterion for $20 (and $25 for the pricier ones) at most of the big, reliable e-tailers for any future DVDs from the criterion collection you want.

mookiemeister 06-15-05 10:57 AM

I don't think you are that anal. It's a collectable DVD afterall. Even a small nick could lower the price of a collectable DVD later when you want to sell it. I think you have every right to refuse to buy a DVD that is not in mint condition.

slop101 06-15-05 11:11 AM

Not only did you pay way too much for it ($30? WTF?), what are you doing special-ordering it? You can easily pick up a copy at the local BestBuy/Circuit City, as they have a bunch in stock for far less.

calhoun07 06-15-05 11:19 AM


Originally Posted by slop101
Not only did you pay way too much for it ($30? WTF?), what are you doing special-ordering it? You can easily pick up a copy at the local BestBuy/Circuit City, as they have a bunch in stock for far less.


No, I am getting it for 21.99. I said the SRP is 30.00. When I consider the value of the DVD, I consider what the SRP is, not the cost to me.

The Best Buy near me caught fire last year and they never reopened it.

Qui Gon Jim 06-15-05 11:24 AM


Originally Posted by Mr. Salty
Her response?

"Oh, you're a Case Nazi."

My response? "May I have the name of your manager anbd his mangager? I don't take well to being compared to a govenmrnt that attempted geonocide on a race."

I would have gotten whatever I was buying for free. That is utter bullshit.

JM1 06-15-05 11:24 AM

To me the issue here is not being anal at all - it's about the guy standing up for himself and getting what he wants. He thought it was wrong, he was not happy with it and he made them do something about it. The opinions of others are of no consequence.

Being from the UK, we often suffer from the "don't make a fuss" scenario (though I hasten to add personally I don't, and the trend is changing). We will often accept things, put up with things and not say anything.

My motto is has always been to question everything - if someone says that's the way it is and you have to accept it/cannot do anything about it etc, ask why. Question them until they give you an answer you are happy with - if they cannot do that, if they cannot explain themselves adequately, then they are basically full of shit.

They may think you are an asshole, but they won't ignore you. Persist, and you will usually get what you want.


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