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-   -   LOTR Extended slip cases have shipped!!! (https://forum.dvdtalk.com/dvd-talk/406898-lotr-extended-slip-cases-have-shipped.html)

slop101 03-02-05 02:14 PM


Originally Posted by reverie
I also just received a notification of the box being ready to ship soon, and I got my box probably a month ago...

Ditto.

I think they just sent a blanket email to everyone in their database.

Mike Lowrey 03-02-05 02:22 PM

Just checked my email, and yep, two emails from New Line. I got my box about a month ago.

Rogue588 03-02-05 02:22 PM

wow. I ain't received shit yet.

ShagMan 03-02-05 02:23 PM

same here, got an email.

wewantflair 03-02-05 03:38 PM

I haven't received anything, and when I try to re-order, it says I ordered one already. This sucks.

moonraker 03-02-05 03:44 PM


Originally Posted by slop101
Ditto.

I think they just sent a blanket email to everyone in their database.


I just got the following e-mail today:

+++++++++++++++++++++++++++++++++++++++++++++++++++
"PLEASE DO NOT REPLY TO THIS INFORMATIONAL E-MAIL as this message is not set up to receive replies.

This is a status update for the Lord of the Rings DVD slipcase that you ordered from lotrdvdbox.com. Your slipcase will ship within the next few weeks, at which time you will receive a shipping confirmation email. Please note that your credit card statement will show a $3 charge from NEWLINE.COM to cover the shipping and handling of the slipcase, as detailed on the lotrdvdbox.com web site. Thanks again for your support of The Lord of the Rings!"
++++++++++++++++++++++++++++++++++++++++++++++++++++++

I received my slipcase probably 2-3 weeks ago, and my credit card has already shown the $3 charge from NewLine. But now I'm wondering.... could this new e-mail indicate that they are planning to charge me another $3 in the near future (and maybe ship a 2nd slipcase)? I don't want another one.

fumanstan 03-02-05 05:33 PM

2 emails here too.

duganrm 03-02-05 05:36 PM

just got another one....


Dear duganrm,

Please accept our apologies. Earlier today we incorrectly sent you an email explaining that your Lord of the Rings DVD box was going to ship soon. However, your slipcase already shipped and you should have received it by now. We're sorry for any confusion today's email may have caused you and please rest assured that you will not be sent a second box, nor will you be charged a second time.

Sincerely,

The New Line Shop Team
http://www.newlineshop.com
rotfl

fumanstan 03-02-05 05:38 PM

I just checked my email again and got the apology as well.

slop101 03-02-05 05:43 PM


Originally Posted by fumanstan
I just checked my email again and got the apology as well.

Ditto

ShagMan 03-02-05 05:45 PM

hehe yep got that apology too.

MEJHarrison 03-02-05 05:59 PM

Hmm. No original shipping notice. No second shipping notice. No apology.

Maybe it's time to fire off an email.

Snowmaker 03-02-05 06:32 PM

Yeah, I got all those emails today too.

SlingshotBandit 03-03-05 04:48 AM


Originally Posted by heavy liquid
I emailed them about my crushed box, and they sent me a number to call. Called them, and they sent out a replacement box at no charge. Kudos to New Line! :thumbsup:

Seems like a few of us still haven't received ours yet. Would you mind posting the phone number they sent you so that we can talk to actual people, instead of getting the runaround through e-mail? If you still have it, phamks!

SlingshotBandit 03-03-05 04:49 AM


Originally Posted by heavy liquid
I emailed them about my crushed box, and they sent me a number to call. Called them, and they sent out a replacement box at no charge. Kudos to New Line! :thumbsup:

Seems like a few of us still haven't received ours yet. Would you mind posting the phone number they sent you so that we can talk to actual people, instead of getting the runaround through e-mail? If you still have it, phamks! (<--can't believe i wrote that!)

heavy liquid 03-03-05 06:33 AM


Seems like a few of us still haven't received ours yet. Would you mind posting the phone number they sent you so that we can talk to actual people, instead of getting the runaround through e-mail? If you still have it, phamks!
Sure, no problem. Here's the email I got from them:


We are very sorry to hear your LOTR slipcase arrived damaged. Please
call 1-800-681-3455 and you will be issued a replacement right away.

dago2727 03-03-05 07:58 AM

Same here. Got the e-mail, sent a email to customer service, and I got a second e-mail telling me was shipping out soon. I received the box about a month ago. Last night I got the apology.

searspsycho 03-18-05 01:19 AM

Ordered on December 29, 2004. Received email March 15, 2005 saying my slipcase had shipped and that I should receive it soon. Came home from work the same day (March 15), and my slipcase was sitting on my doorstep. Wow, I was not aware I had used same day delivery! -wink-

wedge 03-18-05 10:08 AM

I signed up sometime in December. Wasn't that concerned about missing out on it, so I never sent any emails to them about why it hadn't arrived yet. I got it yesterday without having received any shipping notice or charges to my credit card. The charge came through today.

Calistoga 03-18-05 06:55 PM

Arrived late, but worth the wait. It was packaged very well and arrived in perfect condition. Looks good too. :)

milo bloom 03-19-05 09:19 PM

I sent an email about 4-5 days ago because I hadn't received mine, then it came Thurs, and I just received a "shipping now" email today.

Very nice box, I know it's a small thing but the EE's look so good in it. Now, to find something for my theatrical editions...

And Paul Champagne delivers-

Unfinished Tales

That Unfinished Tales one will be mine, my precious!

Daniel-A 03-19-05 10:54 PM


Originally Posted by milo bloom
And Paul Champagne delivers-

Unfinished Tales

That Unfinished Tales one will be mine, my precious!

Drool his sets are so drooly. Can't believe he stopped making the original Cowboy Bebop one. Sad to see it go.

DeltaSigChi4 03-20-05 04:57 AM


Originally Posted by Rogue588
wow. I ain't received shit yet.

I echo profanity-laced outrage.

Daniel-A 03-22-05 02:13 PM

Can these still be bought? If they can can someone link me? I looked through the thread and searched the site, but still couldnt find anything.

ceeece 03-22-05 03:00 PM


Originally Posted by milo bloom
I sent an email about 4-5 days ago because I hadn't received mine, then it came Thurs, and I just received a "shipping now" email today.

Very nice box, I know it's a small thing but the EE's look so good in it. Now, to find something for my theatrical editions...

And Paul Champagne delivers-

Unfinished Tales

That Unfinished Tales one will be mine, my precious!

That is nice. Unfinished Tales seems more appropriate box for the National Geographic disc, the "Gollum" disc and Howard Shore symphony. I doubt the "Gollum" disc would fit though.


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