Spy Game Subtitle issue???
OK, I have one of the disc that does not work with my Toshiba player.
2 Questions 1. Does it work with any players? 2. Is there any way to get the replacement disc at this time. I found one phone number DVDfile, but it was not working. Thanks |
I had the same issue, but I sent it in to Universal when it first came out and they sent me a replacement.
You might go to universal's website and see if they have a customer service number or email address. Good luck! |
It's only a problem on some players, not all, if I remember correctly.
This is the address for the exchange: Spy Game DVD Return PO BOX 224468 Dallas TX 75260 But I don't know if it's still good. I hope so as I need to send my copy in too. |
I called Univesal and they said to mail it back and gave me an address. It was the same as Blade's but had a different Zip code. It was:
Spy Game DVD Return P.O. Box 224468 Dallas, TX 75222 |
Are you supposed to send just the disc or the whole thing?
Any type of letter required? |
They said send disc only. Include return shipping information and a note about why.
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The subtitles on mine keep appearing, I have a Toshiba SD2200. Don't think I'll send it back, not worth the hassle.
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