DVD Talk Forum - Replacement case (original) for E.T.?

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Replacement case (original) for E.T.?

Is there any way I could get a replacement case for my copy of E.T. CE (short of buying a new copy)?
My kid easily ripped that cardboard in half.
Thanks.

You can try to contact Universal about this, but don't put your hope high though.

universalstudios&[email protected]

Thanks. Will give it a shot.

Got this response today:

Quote:

Thank you for contacting us.

To receive a replacement, please send the damaged item and a copy of
this correspondence to this address:

Universal Studios Home Entertainment Consumer Relations
P. O. Box 224468
Dallas, TX 75222

Please include:

1. A copy of your receipt.
2 Your UPS shipping address (U.S. and U.S. Territories.) OR:
3. Mailing address (APO/FPO addresses only.)
4. Daytime phone number.

Send only the item(s)to be replaced, and allow 4-6 weeks to receive
your replacement.

We appreciate your patronage and hope that you continue to enjoy this
and other Universal releases.

Sincerely,

Universal Studios Home Entertainment

Thanks, eau!

what do they need a receipt for if you are sending them the case? It is obvious you own it.

It kind of sounds like a generic form letter..