Dinosaur CE and Buena Vista Recall/ReAuthoring

Old 01-31-01, 02:20 PM
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Contacted Buena Vista Home Video (800-723-4763) and reported all the problems I am having with the Dinosaur CE DVD:

1. Chapter Search does not work correctly.

Using the remote keypad and entering chapter, cannot access certain chapters. For example, Enter 6, then enter 2 - will not go to 2. Enter 1, will go to 1 but plays supplement introduction.

2. Chapter Scan button will go to chapters.

3. Search button (Fast forward) will not work

4. Subtitles come on and off intermitently.

5. Pause button will not work.

I have a Pioneer 525 and have never had a problem with other discs. This is a first.

According to the representative, who was very polite, informative and helpful, they are aware of this problem. In fact, on some players the disc will not even play.
She took my phone number and e-mail address and will notify me of what they are going to do. Currently, they feel that there may have to be a re-authoring of the disc. THIS IS NOT DEFINITE!

She told me to keep my copy and receipt.

I was quite suprised with the curteous response. The last time I tried and get some resolve from Warner Bros., they hung up on me twice. Kept telling me I would have to return the disc to the place of purchase for replacement. I was trying to get information on how to replace the carboard jacket after someone damaged it. I tried to explain that I could not return a disc that was 6 months specifically because there was nothing wrong with the disc.
The cover was damaged and I wanted to purchase a new one.


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Old 01-31-01, 02:25 PM
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2. Chapter Scan button will go to chapters.

3. Search button (Fast forward) will not work

4. Subtitles come on and off intermitently.

5. Pause button will not work.

I have the same problems on my Panasoic A 120

Welcome to the forum Larry!
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Old 01-31-01, 02:32 PM
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same here with the Pioneer KV-301C

Sony ES Poster Boy
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Old 01-31-01, 02:41 PM
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Don't they have a Quality Assurance team working over there? You'd think they'd test these puppies out before selling them mass market.

Thank goodness they're not in the pharmaceutical business.
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Old 01-31-01, 02:41 PM
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I have one of those players where it won't even play. I insert it, and it just ejects. I exchanged the copy I had (thinking it might be damaged), but the same thing happens with the new copy. I have a JVC somethin somethin (can't remember the model right now). The DVD plays fine on my computer, so I was able to stop my daughter's tears by setting her up to watch it on my PC.

Thanks for the info!
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Old 01-31-01, 03:28 PM
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I'm getting the Dinosaur: CE sometime soon, so I'll check it out.

BTW, another BV dud came out called The Kid, I put it in my RCA 5220P and it plays the first blue screen warning and then shuts off the player. Anyone else... I'm gonna start a new post about this...
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Old 01-31-01, 03:40 PM
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my copy of the kid plays the FBI warning for 30 mins before the dvd will start i cant get out of this screen

[This message has been edited by MOZZ (edited January 31, 2001).]
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Old 01-31-01, 03:42 PM
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I am having similar problems, my pause button does not work, subtitles go on and off, and it switches between DTS and DD periodically. I've only tried running it on my Panasonic A-110 player.
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Old 01-31-01, 05:40 PM
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Does it work on any players? I have it ordered, but won't get it for a few weeks since there were some other preorders I ordered at the same time. I have a Sony 860 DVD Changer.


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Old 01-31-01, 05:56 PM
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I have a Sony DVP-S530D and the DVD plays okay.


"More and more of our imports are coming
from over seas" - George W Bush
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Old 01-31-01, 05:59 PM
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I think Dinosaur plays just fine on Sony players.
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Old 01-31-01, 07:05 PM
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Its slow between menus on my Onkyo 600, but other than that it works fine.
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Old 01-31-01, 08:38 PM
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After reading this post I did a quick check of the disc in my Pioneer 525. I had the same problem...some of the time. It did find some chapters by number, and it occassionally would pause, but it obviously is defective. Could this be why everybody was so willing to price match Circuit City's mistake? Disney told them...dump these suckers, they don't work.
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Old 01-31-01, 09:18 PM
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My Dinosaur just arrived today. With apprehension I tested it on Pioneer 505. Phew, everything seemed to work, scanning, pausing, chapter searching, etc... Haven't watched the whole thing yet though.
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Old 01-31-01, 11:31 PM
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This just reaffirms to me that Sony makes the best DVD Players on the market. I have owned a Sony 550, 360, 850, and currently own the 860 301 disc changer and have never had a single problem with any disc. I'm not trying to take any shots at someone who has a player other than a Sony, but has anyone ever heard of a disc that has had compatibility problems with a Sony DVD Player? Panasonic and Toshiba are probably the next best on my list, but even they have a decent number of incompatible DVDs.


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Old 02-01-01, 12:07 AM
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Has any one else tried it on a Toshiba?
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Old 02-01-01, 12:20 AM
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Yeah, if anyone has tried this disc on a toshiba 2200, I'd really like to know how well it's working. Thanx.
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Old 02-01-01, 12:34 AM
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I haven't tested for the pause/chapter/etc issues, but otherwise it seems to play on a Pioneer 414.

The only noticeable issues are slow menu loading and a longer than normal load time when either disc is first placed in the player.
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Old 02-01-01, 02:21 AM
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Plays flawless on my Pioneer DV-434.
I watched entire movie & checked out...
entire menu. Perfect!
Have to say, on my HDTV this movie is...
reference quality picture & sound!
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Old 02-01-01, 02:27 AM
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I have the one disc version and a Toshiba 3109. It first got stuck on the preview screen. I couldn't do anything so I turned off the player and tried again. It worked the second time but it was taking a long time to get to the main menu and play the movie.
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Old 02-01-01, 09:26 AM
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Another Pioneer DV414 here. Same slow load for menus and the "step" or slow forward function works only about 60% of the time but no other problems. Movie ran great.
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Old 02-01-01, 09:39 AM
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I own a Toshiba SD3205, the disk play well but menus are to slow. I didn't find any disney points, is that normal ???
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Old 02-01-01, 10:13 AM
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I have a Sony S330. Everything worked great for me! No slow menus or any other problems.
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Old 02-01-01, 06:19 PM
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After the slow load, I played the Alidar game where you look for the dinosaurs, then look for water. I found all 3 dinos, but on level 2 as I found the 3 waters, my water marks never increased so I can't get past this part. On level 1, as you fing them a check appears. In level 2 as you find them your water level increases, but mine never increases even though I found all 3. Anyone else play this game?
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Old 02-01-01, 07:24 PM
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Strange my local Wal-Mart(I'm applying for a job so I can pay off some bills) has this DVD out for sale on DVD still?Maybe Wal-Mart and the other stores were not told of the recall? I was tempted to ask them about but I had to catch my bus home from school(last bus out of different bueses I take home 2X a week!
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