DVD Talk Forum - Does anyone have any contact info for 20th century fox regarding defective discs?

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de5perado

11-12-03 03:14 AM

Does anyone have any contact info for 20th century fox regarding defective discs?

I have a copy of Millers Crossing that's defective... it's way over the 30 day return limit, so i was hoping Fox could provide me with a replacement.

Banky

11-12-03 10:19 AM

I have the same problem with a Warner disc, and they have been no help. They have no customer service hotline, and they dont answer email.

The Void

11-12-03 12:35 PM

Quote:

Originally posted by Banky
I have the same problem with a Warner disc, and they have been no help. They have no customer service hotline, and they dont answer email.

I got an answer from an email I sent. I guess I sent it to the wrong email address and they replied and said to email this address.

[email protected]

Damage

11-12-03 12:42 PM

Quote:

Originally posted by The Void
I got an answer from an email I sent. I guess I sent it to the wrong email address and they replied and said to email this address. [email protected]

I also have a defective Warner DVD. Our ER Season One freezes during episode two on disc one, side A at around the forty minute mark. I wrote the customer service address on their website and received a reply the next day to write to the address you listed. I've yet to hear back. Aaaarghhhh!!

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