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Old 04-17-03, 06:04 PM
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Mad About You Season 1 - Missing DVD!

My wife bought me Mad About You Season 1 back on Valentine's Day, and it's remained in the shrink wrap until today when I decided to start watching it...I opened it up and there's no second DVD in the package!

Of course, the receipt is long gone - and I don't even know if I could convince a store that it only had one DVD inside even if I did still have the reciept (which probably wouldn't due any good since it's been a few months since the thing was bought).

Does anyone know and e-mail address or toll free number for Sony? I checked their website, but couldn't find anything.

Also, did this happen to anyone else who bought season one?

Thanks in advance!
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Old 04-17-03, 06:09 PM
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Public Relations
Columbia/Tristar Home Video
10202 West Washington Boulevard SPP-8606
Culver City, CA 90232
Telephone: 310-244-4000
Fax: 310-280-1789
E-Mail Page: http://www.spe.sony.com/tell.html
E-mail: [email protected]
Web Site: http://www.cthv.com/

From: http://www.thecinemalaser.com/address.htm
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Old 04-18-03, 04:18 AM
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The e-mail got returned undeliverable and the link provided to the site goes to a dead page...they must have changed their e-mail...anyone know the correct address???
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Old 04-18-03, 06:53 AM
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Re: Mad About You Season 1 - Missing DVD!

Originally posted by Marty_McFly2003
My wife bought me Mad About You Season 1 back on Valentine's Day, and it's remained in the shrink wrap until today when I decided to start watching it...I opened it up and there's no second DVD in the package!

Of course, the receipt is long gone - and I don't even know if I could convince a store that it only had one DVD inside even if I did still have the reciept (which probably wouldn't due any good since it's been a few months since the thing was bought).

Does anyone know and e-mail address or toll free number for Sony? I checked their website, but couldn't find anything.

Also, did this happen to anyone else who bought season one?

Thanks in advance!
Well, live and learn. As a rule of thumb, I always open up every DVD and check the discs for any scratches or damage within a day or two of buying them.

Sorry about the your trouble. A missing disc has never happened to me before....
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Old 04-18-03, 07:16 AM
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The link to the Web site is working now. Perhaps you hit them during a down time. Might try again.
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Old 04-19-03, 07:42 AM
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Sorry to bump this thread up again, but does anyone have a WORKABLE e-mail address for Columbia/Sony...my e-mails get returned undeliverable using the one provided above.

Thanks again!
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Old 04-19-03, 02:29 PM
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Sorry I do not know an email address but even if I did I'd still suggest perhaps giving them a call as your more likely to get a quicker resolution that way.
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Old 04-19-03, 02:33 PM
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Email me, I might be able to help.
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