DVD & Home Theater Gear Discuss DVD and Home Theater Equipment.

Sound bar set-up

Old 03-08-15, 11:35 PM
  #1  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Sound bar set-up

I have a LG 50" TV, and I just hooked it up to a LG sound bar (via optical cable). When I turn the TV speakers off, the sound from the sound bar is very low, even at max volume. I have tried connecting the sound bar directly to the U-Verse set-top box (thinking there is something wrong with my TV optical output), but same results with the low volume.

I thought maybe the sound bar is bad, but I used it to play music from my phone using Bluetooth, and the volume seems reasonably loud at normal setting.

At this point, I don't know if there is something wrong with the TV, the sound bar, or the way I set them up. Is it normal to leave the TV speakers on, and use the sound bar to supplement only?
Psi is offline  
Old 03-09-15, 12:19 PM
  #2  
DVD Talk Special Edition
 
Join Date: Nov 2005
Location: Twin Cities, MN
Posts: 1,027
Re: Sound bar set-up

Is your TV volume set at maximum?

Many devices will start with the set volume of the original source as the max and go from there.
dfmaverick2 is offline  
Old 03-09-15, 12:42 PM
  #3  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

Volume adjustment on the TV has no effect on the sound bar, whether I have the TV speakers on or off.

The sound bar at its maximum volume, sounds barely half as loud as the TV speakers which are not very loud to begin with.

I have tried 2 different optical cables, and I have tried plugging into both optical ports on the sound bar - same results.

The TV model is 55LV5500 and the sound bar is NB3520.
Psi is offline  
Old 03-09-15, 12:46 PM
  #4  
DVD Talk Legend
 
Join Date: May 2004
Location: a mile high, give or take a few feet
Posts: 13,257
Re: Sound bar set-up

Is there an input source level adjustment?
mndtrp is offline  
Old 03-09-15, 12:51 PM
  #5  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

No input source level adjustment. This was supposed to be a simple set-up, and it's driving me nuts . One optical cable, and that's it.
Psi is offline  
Old 03-09-15, 02:14 PM
  #6  
DVD Talk Special Edition
 
Join Date: Nov 2005
Location: Twin Cities, MN
Posts: 1,027
Re: Sound bar set-up

Didn't see much in the manuals.

Looking at the manual for the soundbar, the only mention of low sound is in a boxed Note on page 19:
___________________________
! Note

-In some of surround modes, some speakers, there's no sound or low sound. It depends on the mode of surround and the source of audio, it is not defective.

-You may need to reset the surround mode, after switching the input, sometimes even after the sound file changed.
___________________________

Otherwise?
dfmaverick2 is offline  
Old 03-09-15, 03:20 PM
  #7  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

Thanks for looking it up. I did cycle through the various surround sound modes yesterday, but the volume was low in all modes. I will do a complete power-down tonight to see if that resets things.

This sound bar was previously used with a Samsung TV at a friend's house and it worked fine. Maybe it went bad when we moved it. We will try putting it back with the previous TV to see if it's a TV problem or sound bar problem.

I thought LG TV and LG sound bar - one cable, should be easy, right?
Psi is offline  
Old 03-09-15, 09:09 PM
  #8  
DVD Talk Limited Edition
 
Join Date: Mar 2002
Location: Mpls, MN
Posts: 6,831
Re: Sound bar set-up

Did you try Stereo instead of surround? In the TV settings.
Spiky is offline  
Old 03-10-15, 01:08 AM
  #9  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

After a lot of TV swapping, we finally determined there was nothing wrong with the TV or the sound bar, but we had to adjust some sound settings in the AT&T U-Verse box. The sound bar was a lot louder when we changed the U-Verse setting from stereo (default) to surround sound. There is still an echo that we need to fix, but for today that was enough.

That was why the problem persisted even when we connected directly from the set-top box to the sound bar, bypassing the TV, and why every other input source (Bluetooth, DVD) sounded fine. As long as the signal didn't come from the set-top box, there was no problem.

What a relief. Thanks for all your advice.
Psi is offline  
Old 03-11-15, 02:03 PM
  #10  
Member
 
Dogg's Avatar
 
Join Date: Mar 2006
Location: St Louis, MO
Posts: 202
Re: Sound bar set-up

Does the UVerse box have seperate volume control?

I know that with my cable box, the TV volume and cable box volume can be independant. So I can have the cable box volume at max, and the TV volume very low and have low audio (or vice versa).

The echo is likely a by product of having surround enabled.
Dogg is offline  
Old 03-11-15, 05:43 PM
  #11  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

Originally Posted by Dogg View Post
Does the UVerse box have seperate volume control?

I know that with my cable box, the TV volume and cable box volume can be independant. So I can have the cable box volume at max, and the TV volume very low and have low audio (or vice versa).

The echo is likely a by product of having surround enabled.
There are 3 places where I can adjust the volume: TV, sound bar, and U-Verse box. TV volume works only when I have the TV speakers on, sound bar volume works only when I have the sound bar speakers on, and U-Verse volume works for all speakers.

When I have the U-Verse box on stereo, I get low sound output from the sound bar even when I set the U-Verse box at max and the sound bar at max. Now I have the U-Verse box on surround sound, and the sound output is high with sound bar volume at medium and U-Verse volume at medium. I can't explain why.

The echo was coming from the sub-woofer. I moved it and the echo is now gone.
Psi is offline  
Old 03-24-15, 09:17 AM
  #12  
Cool New Member
 
Join Date: Jan 2011
Posts: 30
Re: Sound bar set-up

Had a similar situation with my Philips 3110B Soundbar. Sound was VERY low but noticed it was set to night mode and when I turned that off the sound came through like I wanted it....sometimes we just have to check out all the settings.
william273 is offline  
Old 03-25-15, 12:22 AM
  #13  
Psi
DVD Talk Hall of Fame
Thread Starter
 
Psi's Avatar
 
Join Date: Jan 2000
Location: Texas
Posts: 8,821
Re: Sound bar set-up

I know the Night mode you are referring to, but that's not the problem on my system. On my U-Verse, for some reason the audio output is low when I have it set to stereo, so I needed to adjust the U-Verse box. The problem was not with the soundbar settings.
Psi is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.