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Blu-ray player keeps going to STOP

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Blu-ray player keeps going to STOP

Old 04-20-14, 07:45 AM
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Blu-ray player keeps going to STOP

Sony BDP-S790. Five months old. Have tried several discs. Haven't tried a DVD. At some point during the movie, time varies(10min., 40min. 100min.), the player just stops, like you hit the STOP button. Front display flashes 0000, like when you hit stop, and the player's home page/menu comes up. You can resume watching but just goes to STOP again after about 10min.
Did some searching and couldn't find anything on this particular problem.
Could something be dirty? Over heating? Crapping out already?
Old 04-20-14, 11:19 AM
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Re: Blu-ray player keeps going to STOP

Is there any error messages that come up? It does sound like the laser has something wrong with it.
Old 04-20-14, 03:33 PM
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Re: Blu-ray player keeps going to STOP

No error message. The player has a front display. If a disc does not have resume the counter goes to 0000 and then HOME is displayed when player's home page comes up. Same with discs that do have resume except counter doesn't reset to zero. What it is doing is exactly like hitting stop button on remote.
Old 04-20-14, 04:34 PM
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Re: Blu-ray player keeps going to STOP

I'm not the most technological guy in the world, but it sounds like something's up with your player. Don't know what, though. Maybe the laser, like I said. Suddenly stopping sounds like the laser's gone a bit bunk.
Old 04-20-14, 05:06 PM
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Re: Blu-ray player keeps going to STOP

Hoping it's a heat issue. Weather got warm first time since I've had it. Last night was 78 in rooms with windows open. Room with player had windows closed, probably 80+. Player starts messing up. Moved it to a different shelf with twice the space around it puts slats under legs to give more vent room to bottom. I was surprised how warm bottom of player was from just sitting around OFF. However, supposed to get a front display message HEAT if player is too warm but didn't see that. Hoping that player was getting too hot which caused it to go to STOP as protective measure. If something else then probably have to get new one. Right now been playing fine 45min. See what happens.
Old 04-21-14, 01:25 AM
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Re: Blu-ray player keeps going to STOP

Your player is still under warranty. If it keeps acting up contact Sony.
Old 04-21-14, 03:13 AM
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Re: Blu-ray player keeps going to STOP

I'd simply have it serviced/replaced. No reason to even bother messing with it.

As for the "heat" message, when/if you actually see that message, the player will likely shut down/stop working until it's cool.

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