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Vizio VW32L- Screen Black but has sound

Old 08-19-09, 08:04 PM
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Vizio VW32L- Screen Black but has sound

Just turned on the Vizio 32" in our bedroom we bought from costco in Feb/Mar and the screen is black but I can hear sound. If I turn it off for a minute the picture will come back but then disappears again shortly after. It is doing it on cable and dvd and no wires are loose. Any ideas?
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Old 08-20-09, 06:39 AM
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Re: Vizio VW32L- Screen Black but has sound

If you are sure that no connections are loose it sounds like the screen has failed in some way.
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Old 08-21-09, 08:34 AM
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Re: Vizio VW32L- Screen Black but has sound

Yep there is a failure somewhere. You should contact Vizio and see what they will do for you, should be under warranty for one year from purchase.
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Old 08-23-09, 10:51 PM
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Re: Vizio VW32L- Screen Black but has sound

If you bought it from Costco, it should still be under the 2 year warranty. I've never had to use it, but others have found success dealing with Costco on these types of issues.
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