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Vizio VW32L- Screen Black but has sound

Old 08-19-09, 08:04 PM
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Vizio VW32L- Screen Black but has sound

Just turned on the Vizio 32" in our bedroom we bought from costco in Feb/Mar and the screen is black but I can hear sound. If I turn it off for a minute the picture will come back but then disappears again shortly after. It is doing it on cable and dvd and no wires are loose. Any ideas?
pjten101 is offline  
Old 08-20-09, 06:39 AM
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Re: Vizio VW32L- Screen Black but has sound

If you are sure that no connections are loose it sounds like the screen has failed in some way.
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Old 08-21-09, 08:34 AM
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Re: Vizio VW32L- Screen Black but has sound

Yep there is a failure somewhere. You should contact Vizio and see what they will do for you, should be under warranty for one year from purchase.
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Old 08-23-09, 10:51 PM
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Re: Vizio VW32L- Screen Black but has sound

If you bought it from Costco, it should still be under the 2 year warranty. I've never had to use it, but others have found success dealing with Costco on these types of issues.
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