DVD & Home Theater Gear Discuss DVD and Home Theater Equipment.

Cat Knocks over brand new LCD TV...

Old 01-02-06, 08:36 AM
  #1  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
Cat Knocks over brand new LCD TV...

So I helped my Ex wife pick out a nice Small LCD TV for around $300 for her Mother as a Christmas gift. We ended up with nice SHARP LCD. It's nothing fancy, but it's something that can be placed in her room and not take up too much space on her dresser.

Well I got a call the Saturday after Christmas and apparently her Mom's cat knocked the LCD off the dresser and it hit the floor and now the half the picture is gone. Wow...just wow. We didn't get an extended warranty, not that this woulda been covered anyway based on my past experiences. So I'm guessing we're screwed at this point. I mean I can try to take it back but without coming up with some bullshit story I don't know how this will get resolved.

Darn cat....
Giantrobo is offline  
Old 01-02-06, 08:49 AM
  #2  
Banned
 
Join Date: Jan 2002
Location: Blu-Ray: We Don't Need No Stinkin' Petition
Posts: 6,677
How about, "It was like that when we took it out of the box..."

But on a more serious note, you may want to check if Mom has homeowner's insurance or renter's insurance. Depending on the policy, they may cover such accidents.
joshd2012 is offline  
Old 01-02-06, 08:59 AM
  #3  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
I thought about that but it's week after Christmas. Wouldn't that sound "fishy"?
Giantrobo is offline  
Old 01-02-06, 09:06 AM
  #4  
Banned
 
Join Date: Jan 2002
Location: Blu-Ray: We Don't Need No Stinkin' Petition
Posts: 6,677
Originally Posted by Giantrobo
I thought about that but it's week after Christmas. Wouldn't that sound "fishy"?
Yes. That is why I suggest you take a look at the insurance policy. Lying to the store can be done, but it will be tough to pull off. Plus, the whole ethical thing.
joshd2012 is offline  
Old 01-02-06, 09:13 AM
  #5  
DVD Talk Limited Edition
 
Join Date: Mar 2002
Location: Mpls, MN
Posts: 6,831
Since your average home policy has a deductible of $500 and this TV cost $300, I'm not sure that's the best route.
Spiky is offline  
Old 01-02-06, 09:24 AM
  #6  
Banned
 
Join Date: Jan 2002
Location: Blu-Ray: We Don't Need No Stinkin' Petition
Posts: 6,677
Originally Posted by Spiky
Since your average home policy has a deductible of $500 and this TV cost $300, I'm not sure that's the best route.
Well then. Only other thing I can suggest is to sell it on Ebay as broken, recoup what you can, and buy another one.
joshd2012 is offline  
Old 01-02-06, 09:26 AM
  #7  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
...screwed.
Giantrobo is offline  
Old 01-02-06, 10:31 AM
  #8  
DVD Talk Godfather
 
The Bus's Avatar
 
Join Date: Aug 2001
Location: New York
Posts: 54,812
The Bus is offline  
Old 01-02-06, 11:05 AM
  #9  
X
Administrator
 
X's Avatar
 
Join Date: Oct 1987
Location: AA-
Posts: 10,676
If you bought it with a credit card check their buyer's insurance terms. Some credit cards (generally gold and platinum) will cover damage and theft for a period of time.
X is offline  
Old 01-02-06, 02:50 PM
  #10  
DVD Talk Legend
 
matome's Avatar
 
Join Date: Oct 1999
Location: NY
Posts: 12,304
Originally Posted by The Bus
matome is offline  
Old 01-02-06, 03:24 PM
  #11  
DVD Talk Ultimate Edition
 
Join Date: Sep 1999
Location: Grounded in reality. For the most part.
Posts: 4,806


Alien Redrum is offline  
Old 01-02-06, 04:16 PM
  #12  
DVD Talk Special Edition
 
Join Date: Feb 2001
Posts: 1,424
The first Best Thread of 2006
Dazed is offline  
Old 01-02-06, 05:07 PM
  #13  
DVD Talk Gold Edition
 
Join Date: Mar 2000
Posts: 2,827
Most stores are still geared up for returns and don't ask too many questions this time of year... worth a try, especially if you have the receipt, etc...
sniper308 is offline  
Old 01-03-06, 01:38 AM
  #14  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
Originally Posted by X
If you bought it with a credit card check their buyer's insurance terms. Some credit cards (generally gold and platinum) will cover damage and theft for a period of time.

Oooooh, good point. I did use AMEX.


Originally Posted by sniper308
Most stores are still geared up for returns and don't ask too many questions this time of year... worth a try, especially if you have the receipt, etc...
Yeah I thought about that too.
Giantrobo is offline  
Old 01-03-06, 01:42 AM
  #15  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
Originally Posted by The Bus
OUCH!!!

Actually, that cat is one of the coolest and friendliest cats I've ever known so I can't even get mad at him for this.
Giantrobo is offline  
Old 01-03-06, 09:48 PM
  #16  
DVD Talk Hero
 
Join Date: Dec 2000
Location: Home again, Big D
Posts: 27,770
Originally Posted by Spiky
Since your average home policy has a deductible of $500 and this TV cost $300, I'm not sure that's the best route.
This is not a covered loss under your HO policy regardless of deductible.

1st dropping is not covered
2nd damage by your own pets not covered (that is why you can't turn in a claim when your dog pee's on your carpet).

There are few policies, very, very few policies that would cover dropping, but still don't think you can get around the pet damage or deductible.
Sdallnct is offline  
Old 01-04-06, 04:10 AM
  #17  
Guest
 
Join Date: Sep 2005
Posts: 1,699
Originally Posted by sniper308
Most stores are still geared up for returns and don't ask too many questions this time of year... worth a try, especially if you have the receipt, etc...
Yeah, lying is always worth a shot.

Get a new one and bolt it down.
ShallowHal is offline  
Old 01-04-06, 09:45 AM
  #18  
DVD Talk Special Edition
 
Join Date: Sep 2005
Posts: 1,099
Originally Posted by joshd2012
Yes. That is why I suggest you take a look at the insurance policy. Lying to the store can be done, but it will be tough to pull off. Plus, the whole ethical thing.
It is better not to use your home owners insurance policy unless you have major trouble... for example something that is structural that costs over $1,000.

They have a really, really bad habit of cancelling people who make claims. Or raising rates on you. Then when you attempt to buy insurance somewhere else they always ask, "have you had any claims in the last x years?".
awmurray is offline  
Old 01-04-06, 11:20 AM
  #19  
Senior Member
 
Join Date: May 2000
Location: Cambridge, MA
Posts: 619
Depending on where you bought it you could just roll into the store and buy an extended warranty. I bought a 17" Magnavox LCD tv and the Best Buy rep told me that I can get the extended warranty within 30 days which covers accidental damage without having to bring the TV in for inspection. After 30 days, I'd need to bring the TV in, have them inspect it to make sure it works, then get the warranty.

I agree with bolting the tv down if your cat likes to knock expensive stuff over.
pdutta2000 is offline  
Old 01-04-06, 11:56 AM
  #20  
Senior Member
 
Join Date: Aug 2003
Location: Location, Location
Posts: 510
If you're not comfortable with returning it, check the manuafacturer's warranty, your credit card warranty, or the extended protection warranty the store provides to see if they include accidental damage.

next time:

Last edited by stinkeye; 01-04-06 at 02:23 PM.
stinkeye is offline  
Old 01-04-06, 01:27 PM
  #21  
DVD Talk Special Edition
 
Join Date: Dec 2005
Location: Toronto
Posts: 1,119
This is my big fear at the moment. I'm about to drop $3000 on a new hi-def TV, and I have no idea how to keep my cats off it. They're both used to jumping on top of my current (Trinitron) set, but that's built like a tank. These new thin TVs? - I'm afraid I'll come home from work the next day to find it lying on the floor shattered.

What was I thinking getting cats anyway? I shoulda got a couple of giraffes instead. I bet they stay off the video equipment.
wergo is offline  
Old 01-04-06, 09:36 PM
  #22  
DVD Talk Godfather
Thread Starter
 
Giantrobo's Avatar
 
Join Date: Apr 1999
Location: South Bay
Posts: 56,432
Well, I told my ex about the possible AMEX coverage so when she called they said that they would cover it if the store didn't take it back. Cool. So I took a chance and took it back to Best Buy and they didn't ask too many questions. I just told them it was a gift and that I got a call from the Giftee that it was no longer working properly so I brought it back. I exchanged it with no problem. I told my ex to tell her Mom to pick up some of those little velcro straps for keeping things from falling during earthquakes so we'll see.

...and oh, when I dropped...no pun there... the replacement TV off at my ex-MIL's house the cat was still the friendliest and most responsive cat I've ever known so I'm still not mad at him.

Last edited by Giantrobo; 01-04-06 at 09:41 PM.
Giantrobo is offline  
Old 01-04-06, 10:18 PM
  #23  
Senior Member
 
Join Date: Aug 2003
Location: Twin Cities, MN
Posts: 826
Originally Posted by Giantrobo
...and oh, when I dropped...no pun there... the replacement TV off at my ex-MIL's house the cat was still the friendliest and most responsive cat I've ever known so I'm still not mad at him.
Doesn't matter - it's still a CAT!
shelland is offline  
Old 01-05-06, 06:20 PM
  #24  
DVD Talk Gold Edition
 
Join Date: Mar 2000
Posts: 2,827
Originally Posted by ShallowHal
Yeah, lying is always worth a shot.

Get a new one and bolt it down.
no lying necessary this time of year... "it doesn't work, here's my receipt... done"
sniper308 is offline  
Old 01-06-06, 08:31 AM
  #25  
Senior Member
 
Join Date: Oct 2001
Posts: 298
I would donate the feline to the closest chinese resteraunt
blaineo is offline  

Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.