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Need help with portable DVD player issues...

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Need help with portable DVD player issues...

Old 05-07-04, 07:31 AM
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Need help with portable DVD player issues...

We got a portable DVD player for the trip the misses and our son are taking.

We got the Cyberhome 707B player. It was a model that seemed to get fairly good reviews and came with every accessory. Problem is it doesn't seem to hold a charge or anything. Even using the extended external battery that came with it, it shows four blank bars.

They have no support number and they're leaving in 1.5 hours. I guess thats what I get for buying a semi-no name brand but it's too late for that. Does anyone have a number for them or any ideas of anything we can do.

thanks
Old 05-07-04, 07:45 AM
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Sounds like a dud, can you take it back to the store and exchange it for another one?
Old 05-07-04, 08:03 AM
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I guess you are taking a plane, and not a car trip?
Old 05-07-04, 08:06 AM
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Moving to the Hardware forum... you might have more luck there
Old 05-07-04, 08:17 AM
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I'm thinking it's a dud too. We ordered it online from walmart. The misses is checking the local one there now. Guess we'll see.
Old 05-07-04, 11:11 AM
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Definetly take it back, walmart is good about returns. Only problem is they may or may not have one in stock at your local store, but I bet they do mine carries (and sells) a ton of these.
Old 05-07-04, 11:34 AM
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Well our local one doesn't have them and the one in Fairfax, VA didn't either. She called walmart.com and taking it back isn't a problem. They did give her Cyberhome's number to call just to make sure.

Guess we'll see then. I just hope it holds out for their flight. 7.5 hours from JFK to Malaga, Spain.

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