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When does an order credit to your need to purchase number?

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When does an order credit to your need to purchase number?

Old 11-16-09, 08:40 PM
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When does an order credit to your need to purchase number?

I have ordered many times before but have never paid attention when orders are credited against your requirements so my question is when do I get credit against the number of DVDs I need to order to close my account. When the order is shipped? The reason I ask is that I have placed an order for some pre-release titles that have not shipped but I also still have 2 to buy.
Old 11-16-09, 08:59 PM
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Re: When does an order credit to your need to purchase number?

Originally Posted by AlfB
I have ordered many times before but have never paid attention when orders are credited against your requirements so my question is when do I get credit against the number of DVDs I need to order to close my account. When the order is shipped? The reason I ask is that I have placed an order for some pre-release titles that have not shipped but I also still have 2 to buy.
you won't be charged until they ship, which is also when you'll be credited.

next time try this thread: http://forum.dvdtalk.com/dvd-clubs/5...e-part-ii.html
Old 11-17-09, 10:30 AM
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Originally Posted by AlfB
I have ordered many times before but have never paid attention when orders are credited against your requirements so my question is when do I get credit against the number of DVDs I need to order to close my account. When the order is shipped? The reason I ask is that I have placed an order for some pre-release titles that have not shipped but I also still have 2 to buy.
You probably won't get fulfillment credit for your pre-orders until they are being processed for shipping. It probably is best to not close your account until you receive the DVDs anyway. That makes it easier to fix any mistakes that might happen.
Old 11-18-09, 11:43 AM
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Re: When does an order credit to your need to purchase number?

I currently have Angels and Demons pending, release date is 1 week after my "need to puchase 1 more" fulfillment date.

As stated above, it will not fulfill my membership in time.

However, I emailed customer service and they extended my fulfillment date by 2 weeks so there would be time for this purchase to complete my obligation.

Hope this helps.

Paul

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