CH Duplicated an Order 5 Days Later?
03-19-09, 11:42 AM
#1
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CH Duplicated an Order 5 Days Later?
I placed an order with CH (TV Club) on the 12th and it pretty much immediately went into "Processed" status but hasn't shipped yet. Then on the 17th I placed second order for different DVDs (using a different discount code) and that one to went into "Processed" status.
Today, when I logged in to see if any of the DVDs have shipped or if any of the purchases have credited against my "Fulfillment" I see there is now a THIRD ORDER which is a duplicate of the order from the 12th. It's also in "Processed" status.
Is this a common occurance with CH (I'm a new club user)? Do I need to wait for the duplicate box to show up and then send it back?
Any advice would be appreciated.
Thanks.
Today, when I logged in to see if any of the DVDs have shipped or if any of the purchases have credited against my "Fulfillment" I see there is now a THIRD ORDER which is a duplicate of the order from the 12th. It's also in "Processed" status.
Is this a common occurance with CH (I'm a new club user)? Do I need to wait for the duplicate box to show up and then send it back?
Any advice would be appreciated.
Thanks.
03-19-09, 12:06 PM
#2
As long as the prices are correct, you should be ok. This happened to me some around Christmas with 15 orders but they are gone from the account now and I was only sent one copy of each movie ordered.
