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-   -   No Free Kung Fu Panda Blu-ray (https://forum.dvdtalk.com/dvd-clubs/540575-no-free-kung-fu-panda-blu-ray.html)

Bobaray 09-28-08 01:03 AM

No Free Kung Fu Panda Blu-ray (WOW...Free Again)
 
Just received a cancellation notice saying that my order for Kung Fu Panda was being cancelled because they were out of stock. This was the "Free with Funcash" glitch from 10 days ago. Still showing up as "Processed" and "Pre-order" on my order history. Oh, well. It was worth a try!!!

EDIT: Placed an order for my "replacement" free Blu-ray Kung Fu Panda. See Post #10 on, below. Columbia House makes amends for their "mistake".

Arthur Dent 09-28-08 01:16 AM


Originally Posted by Bobaray (Post 8968413)
Just received a cancellation notice saying that my order for Kung Fu Panda was being cancelled because they were out of stock. This was the "Free with Funcash" glitch from 10 days ago. Still showing up as "Processed" and "Pre-order" on my order history. Oh, well. It was worth a try!!!

Same here.

movielib 09-28-08 09:07 AM

Same here. Not surprised.

Sweet Baby James 09-28-08 10:03 AM

Me as well.:(

sumdeus 09-28-08 10:47 AM

Add 1 more to the tally. Got the paper notice on Friday :( I wish I had known before the B1G1 ended.

dsa_shea 09-28-08 10:57 AM

I guess I'm glad I went ahead and placed a second order with the KFP as the buy and another as the free one. At least I'll get a copy for a discounted rate.

Kicker_of_Elves 09-28-08 01:07 PM

Got one as well

mgoblue7 09-29-08 11:23 PM

Another one here.

jpdude 09-30-08 03:09 AM

me too!
 
add me as well. I received the cancellation notice in todays' mail for 3 different accounts. Imagine the money it cost CH to mail out all these notices.....too bad, so sad for them!

Kicker_of_Elves 10-02-08 01:28 PM

Just got this email:

We received your pre-order for Kung Fu Panda. Due to a systems error on
our part, we processed your pre-order and sent you an order confirmation
with the price listed as FREE, instead of the correct price of $19.95.
This error also caused this item to be canceled from your order.

We value your membership and would like to offer you the opportunity to
receive one FREE complimentary copy of Kung Fu Panda. We will also
waive the shipping and processing charges.

To redeem your FREE copy, just log-on to columbiahouse.com and use
promotion code ####### at checkout. If you have already received a letter
from us regarding this issue please disregard it.

If you have any questions, you may contact us by email at
columbiahouse.com or call us at 800.262.2001.



Sincerely,
Tabby Heck
Customer Service


The code they gave me isn't valid. :confused: Tried getting it to work bluray and the regular widescreen version and it wouldn't take.

Copper Blue 10-02-08 01:51 PM


Originally Posted by kicker_of_elves (Post 8979122)
Just got this email:

We received your pre-order for Kung Fu Panda. Due to a systems error on
our part, we processed your pre-order and sent you an order confirmation
with the price listed as FREE, instead of the correct price of $19.95.
This error also caused this item to be canceled from your order.

We value your membership and would like to offer you the opportunity to
receive one FREE complimentary copy of Kung Fu Panda. We will also
waive the shipping and processing charges.

To redeem your FREE copy, just log-on to columbiahouse.com and use
promotion code ####### at checkout. If you have already received a letter
from us regarding this issue please disregard it.

If you have any questions, you may contact us by email at
columbiahouse.com or call us at 800.262.2001.



Sincerely,
Tabby Heck
Customer Service


The code they gave me isn't valid. :confused: Tried getting it to work bluray and the regular widescreen version and it wouldn't take.

I got the exact same email with the exact same results as you did. What is interesting is that my original order was never canceled from my account. Maybe they are just letting it go through...

shadow32 10-02-08 02:45 PM


Originally Posted by kicker_of_elves (Post 8979122)


The code they gave me isn't valid. :confused: Tried getting it to work bluray and the regular widescreen version and it wouldn't take.


Same here. The code they emailed me isn't working either.

smashthesymbols 10-02-08 03:11 PM

I got the same email for all three of my accounts. Just like everyone else, the code doesn't work. Either way, this is an odd development. Although the $19.95 price the email quotes would seem to suggest they're offering us the DVD, not the Blu-Ray. Still if they actually want to give me it for free I'll take it.

Overpar 10-02-08 03:22 PM

I got the e-mail also, and the rep said that it will be active tomorrow. I hope so!

Arthur Dent 10-02-08 03:30 PM

I received the email as well. The code is active. I entered it in the usual code box, NOT the box at checkout. I then added the regular DVD of Kung Fu Panda, and it came up free.

ETA: Blu-ray is coming up free in my cart when I add it! Nice!

Drama King 10-02-08 03:38 PM

I got the same email and the order is also still on my account...we shall see.....the code isn't working for me yet.

Update:

The code worked and on the Blu-Ray version!!!

Kicker_of_Elves 10-02-08 04:04 PM

Code is working for me now. Nice move by CH! :up:

mbolandvd 10-02-08 04:10 PM

I'm new here... What was the actual code in the email? Was it actually the ####### showing in the email?

smashthesymbols 10-02-08 04:11 PM

Working for me as well. The code seems to work on all versions, including the DVD two-pack that includes what is apparently a direct to video sequel.

Sweet Baby James 10-02-08 04:36 PM

A most surprising and pleasant turn of events by CH.:)

Brent L 10-02-08 04:50 PM

When this glitch first started, I placed an order or it two times, once under both of my active accounts. Today I got the same email as mentioned above, and for what it's worth the code is the exact same for both accounts, and I assume the code is the exact same for everyone. I wonder if the code would work on an account that didn't order it when the glitch was working.

Anyway, it's working for me, awesome. :)

It doesn't make a lick of sense to me why CH would be doing this, but I'm not going to complain one bit. :lol:

Pookymeister 10-02-08 05:04 PM

Hmmm, code still doesn't work for me.

DarthScooby 10-02-08 05:09 PM

The code worked for me on the BLU-RAY version on 2 accounts. (got 2 emails)

2 Blu-Ray Kung Fu Pandas 100% FREE and FREE SHIPPING!!!

This is awesome on Columbia Houses part. To offer free shipping on top of it all is stellar.

Thank you Columbia House!!!

Think the title of this thread should be updated.

shadow32 10-02-08 05:36 PM

Finally worked for me!

toldawg128 10-02-08 06:42 PM

Finally got it to work. Hopefully it won't get canceled this time. Kudos to CH.

g 10-02-08 07:32 PM

I was only able to use it on the one account I ordered on. Itried my other one and said code was not valid. Unless Im wrong it may only work on accounts that ordered.

movielib 10-02-08 08:10 PM

Complete surprise. Way to go, CH, very nice thing to do. :up:

DonkeyKong 10-02-08 08:21 PM

Doesn't work for me, either. I tried both ways of adding the promo code to my cart. I also was one who ordered KFP on BD when it first showed up on the site.

dsa_shea 10-02-08 08:32 PM

The code isn't working for me either and I received two emails. WTF???

DonkeyKong 10-02-08 08:38 PM

Like one other poster said -- although it's weird that it's working for some people today -- the code will go live tomorrow, Friday, October 3rd.

mysteryd8 10-02-08 09:09 PM

No problems for me. The code worked on the Blu-ray version of Kung-Fu Panda. Completely free, with free shipping.

Sweet Baby James 10-02-08 09:24 PM



Dear Sweet Baby James,

Thank you for placing an order at columbiahouse.com. The details of your order are below. You will receive an email when your DVDs are shipped.



Shipping Method:
Standard Shipping



Kung Fu Panda
Widescreen
052286 Pre-order $0.00


Subtotal: $0.00
Shipping & Processing: $0.00
Tax: $0.00
Total: $0.00

Total Club Savings: $39.95
$ FunCash™ you'll earn with this order: $0.00




Woohoo! I love how they apologize to us when we were all taking advantage of a glitch.:lol:

kenbenobi 10-02-08 09:34 PM

I wish they had done this last month when they had 4 other BR titles for "free with funcash." They cancelled my order and gave me nada...

SMART-ASS 10-03-08 01:46 AM

I got the email. Used the code and it worked. A very nice twist to it, is when I did it the first time (before the cancelation), I could not get the Blu-ray version... only the SD version. This time I made sure to order my free BLU-RAY KUNG FU PANDA!!!
THANK YOU Columbia House!!!

Pookymeister 10-03-08 07:52 AM

GRrr, code still isn't working for me. I emailed Cst. service yesterday so hopefully they can do it manually for me

Dane Marvin 10-03-08 08:11 AM

Got my snail mail cancellation last week and this e-mail yesterday. Code didnt work yesterday when I tried but worked this morning. In for one free Blu-ray of KFP!!! CH rules!

willyd 10-03-08 08:50 AM

I used the code for a free copy of:

Kung Fu Panda & Secrets of the Furious Five (2-Pack -- Widescreen)

signal12 10-03-08 09:46 AM

Longshot, i know, but, i never get any communications from CH, i.e. shipping notifications, etc. I did try to order KFP and got the snail mail letter, but i know i will not get this email. Would someone please PM me the code and i swear i will not post it anywhere.

Thanks in advance.

Jerry

SPRBD 10-03-08 11:52 AM


Originally Posted by smashthesymbols (Post 8979438)
I got the same email for all three of my accounts. Just like everyone else, the code doesn't work. Either way, this is an odd development. Although the $19.95 price the email quotes would seem to suggest they're offering us the DVD, not the Blu-Ray. Still if they actually want to give me it for free I'll take it.

For those of you who received multiple emails, was the code the same for each email?

DarthScooby 10-03-08 12:15 PM


Originally Posted by SPRBD (Post 8981608)
For those of you who received multiple emails, was the code the same for each email?

Yes, same exact code. It's only valid on accounts that placed an order when KFP was free with fun cash.


It worked on both accounts where I ordered KFP. (Received 2 emails)

It did not work on an account of mine where I did not order KFP.

Also it's a one time use. Just out of curiosity I tried it 2x on the same account before logging into the second and it states after it was used that it was no longer valid.


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