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columbia house charged my credit card and shipped dvd, now what?

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columbia house charged my credit card and shipped dvd, now what?

Old 08-23-08, 07:02 PM
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columbia house charged my credit card and shipped dvd, now what?

They sent me 21 the movie, even though I have seen it and declined on web site. first time in over 8 years columbia house did this. how do I go about returning this as it has never happened before?
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Old 08-23-08, 07:13 PM
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My advice to is to write Refused - Return to Sender on the outside of the package and stick it back in the mail.

You might also decide to call/e-mail their customer service. They may instruct you to do the same thing or it's possible they might send you a postage paid return label.
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Old 08-23-08, 07:25 PM
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I had started a thread warning of the dreaded 21 not too long ago.


http://forum.dvdtalk.com/showthread.php?t=537793
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Old 08-24-08, 02:57 PM
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One reason why i keep a valid $1 limit credit card as the active card on my account. (i don't buy too much from there)
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