DVD Clubs Discuss & Strategize about DVD Clubs like Columbia House

Oh what fun... moved, new app? ha.

Old 09-12-07, 12:43 PM
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Oh what fun... moved, new app? ha.

Oh geez.
Well. I moved and I tried using 9QJ and my address is non deliverable online!! So, in my infinite wisdom I called in to order with that. Man, I didn't expect this below. I have a simple question, does anyone else have a non deliverable address and get an app through? I'd use my work address, but I am changing positions soon to another building.

CSR, which I could barely understand, status quo. "whats your mailer deal say"

Me: "uh, it has a code of 9QJ"

CSR. What is the deal?

Me: "You don't know by that code? It says buy 6 at $.049 with 3 more to buy or add one for $9.95 and have 2 to buy."

CSR. Sorry, you have to mail it in.

Me: I can't, I tried online and it says my address is non-deliverable.

CSR. You still have to mail it in.

Me: Will it be delivered to my address.

CSR. Try and see.

Me; Can't I just do it over the phone?

CSR. No, mail only. I can give you our best deal of buy 6 with 4 to buy. or buy one more at $14.95 and buy 3 more.

Me: Doesn't sound like a good deal, you can't match mine?

CSR. No, yours is mail only.

Me: So, if I take your deal, is my address deliverable then?

CSR. I am not sure it would be. Do you want to purchase now?

Me: Who will know if it will deliver?

CSR. When I put the order in, it will be processed and if it can deliver, it will.

Me: Good bye.
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Old 09-12-07, 12:48 PM
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I can't believe that that jerk CSR forced you to move to an undeliverable address!
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Old 09-12-07, 01:29 PM
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Be aware that you can't get the best enrollment deals with the regular CSRs. You have to call the enrollment phone number to use the best codes (and only a couple worked, at last report): 888-242-3837.

What sort of address is undeliverable? APO?
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Old 09-12-07, 01:46 PM
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That's whom I talked with Enrollment CSR.

No. It's a new subdivision. Well, let's see, it's been there for a year now. However, my street is relatively new, only 5 months old.

I'll try again and hopefully have better luck on a simple question with another CSR.

Thanks lizard.
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Old 09-12-07, 03:38 PM
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New American CSR, was fantastic and ez to deal with. We'll see if it gets approved.

Thanks.
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Old 09-12-07, 04:11 PM
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Best thread title ever?
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