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Deleting credit car on file???

Old 07-03-07, 05:55 PM
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Deleting credit card on file???

How do you delete your credit card on file? I've tried under "manage credit card" but it will only let me change the card I have on fole but not have no vcredit card on file. I don't know why one was even put on file but they must have put it on file when I ordered some dvd's with it. They've now charged me for Roots event though I never ordered it and decline all of my director's selections.

Last edited by movieguru; 07-03-07 at 11:40 PM. Reason: mispelling
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Old 07-04-07, 12:04 AM
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If I remember correctly, you have to call to do this. Only way.
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Old 07-04-07, 02:13 AM
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I contacted them through their email thing and they changed it to "bill me" option.

Click on the "Help" link in the upper right corner>> on the list of links at the right side of the page click on the "contact us" link (near the bottom), this will take you to the email form>> In the drop down menu choose "changing account information" and in "message" area just ask them if they will change your account to "bill me" option.

Like I said, they did this for me. Good luck.
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Old 08-01-07, 09:22 PM
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^ That's what I did and they were great about it. I don't want my credit card being charged, I'd rather pay it at my leisure or send in a check.
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