#%^&@*&* CH sends full screen instead of widescreen!!!!
09-08-05, 02:35 PM
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#%^&@*&* CH sends full screen instead of widescreen!!!!
So I get Crash from Columbia House today, which excites me until I see on the cover that it's the full screen version!! I double checked my order, and indeed I ordered widescreen. This actually is the first time CH has done this to me, but reading other threads, this seems to be a common occurance. 
09-08-05, 02:38 PM
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This only happened to me once. It was when I first joined with them, and they sent me Scarface: 20th anniversary edition in fullscreen. Believe me when I say I know how much this sucks.
Last edited by EL_Cangri; 09-11-05 at 01:49 PM.
09-08-05, 05:58 PM
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It's certainly not been my experience that this is "common". It's never happened to me and I've not seen this forum overrun with others having the same problem. Just call them and get the right one sent. It's still better than paying normal prices elsewhere. A month from now you'll have forgotten all about this.
09-08-05, 11:37 PM
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Originally Posted by yukon-cornelius
The enrollment site says EVERYTHING is widescreen ... that's why you gotta check the data miner spreadsheet, and actually check. Sorry about that!
09-09-05, 01:09 AM
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Originally Posted by Legolas
This makes no sense. I clearly stated that I did indeed order the widescreen version. And since when do movies that were released three days ago count as enrollments? Who even said anything about enrollments? I guess common sense is anything but.
Easy, pal. No need to be an ass. The guy was just trying to help.
09-09-05, 09:08 AM
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I opened my order of the Widescreen version of "Crash" which arrived today and before reading this thread had already pulled off the celophane before discovering FULL SCREEN printed across the top. I'm pissed.
09-11-05, 05:24 AM
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It happened to me on numerous occasions, especially when I buy mass quantities of DVD's.
I call them up to talk to a human because going through the return procedures via email style is horrific, well atleast from my experiences.
If I want the correction done immediately, I get charged for the correct version in lieu of returning the wrong one they sent, but this time I pay full price. You have to wait for a green return tag and send it to a McHenry Illinois return site.
Wouldn't you know?...weeks go buy, I call and they say they never received anything.
Now they have to track the thing down and give me credit, credit the difference from them charging me full price, change my damn FunCash point total......... Oh my god I'mm getting myself pissed off again just thinking about the crap I go through.
Goodluck! and might I add, getting a name of someone you spoke too doesn't seem to mean squat. I always get, "We are just a call center and it's nearly impossible to speak to the person that initially tookl care of your issues"
In the long run they get so screwed up with what they created and the amount of email correspondance that they just give in.
.......nice to vent at such an early morning
I call them up to talk to a human because going through the return procedures via email style is horrific, well atleast from my experiences.
If I want the correction done immediately, I get charged for the correct version in lieu of returning the wrong one they sent, but this time I pay full price. You have to wait for a green return tag and send it to a McHenry Illinois return site.
Wouldn't you know?...weeks go buy, I call and they say they never received anything.
Now they have to track the thing down and give me credit, credit the difference from them charging me full price, change my damn FunCash point total......... Oh my god I'mm getting myself pissed off again just thinking about the crap I go through.
Goodluck! and might I add, getting a name of someone you spoke too doesn't seem to mean squat. I always get, "We are just a call center and it's nearly impossible to speak to the person that initially tookl care of your issues"
In the long run they get so screwed up with what they created and the amount of email correspondance that they just give in.
.......nice to vent at such an early morning
Last edited by MSA; 09-11-05 at 05:27 AM.
09-11-05, 11:24 AM
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Originally Posted by yukon-cornelius
The enrollment site says EVERYTHING is widescreen ... that's why you gotta check the data miner spreadsheet, and actually check. Sorry about that!
