Naked City Complete Series 25.48 plus ship at walmart.com
#51
DVD Talk Gold Edition
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Walmart is currently showing it as "NOT AVAILABLE AT THIS TIME." It looks like the mistake was caught by them and Amazon. Will they honor it?
#52
Senior Member
Re: Naked City Complete Series 25.48 plus ship at walmart.com
^And I'm not holding my breath about them honoring the lower price. They had a "price mistake" a few years ago with a B1G1 sale and back-charged everyone who ordered *after* shipments went out. You either paid the "new, correct" price or shipped everything back unopened.
#53
DVD Talk Ultimate Edition
Thread Starter
Re: Naked City Complete Series 25.48 plus ship at walmart.com
#54
DVD Talk Platinum Edition
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Re: Naked City Complete Series 25.48 plus ship at walmart.com
^And I'm not holding my breath about them honoring the lower price. They had a "price mistake" a few years ago with a B1G1 sale and back-charged everyone who ordered *after* shipments went out. You either paid the "new, correct" price or shipped everything back unopened.
When Amazon attempted to 'double charge' me, I simply contacted my credit card company and they immediately removed the additional charges.
#55
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Re: Naked City Complete Series 25.48 plus ship at walmart.com
^And I'm not holding my breath about them honoring the lower price. They had a "price mistake" a few years ago with a B1G1 sale and back-charged everyone who ordered *after* shipments went out. You either paid the "new, correct" price or shipped everything back unopened.
Amazon has been pretty good in the past about sending out price mistakes, though they have canceled some. Since there's still a week before the street date, I'm think Bob's right and they'll just cancel the orders. We'll see soon enough.
Last edited by John Sinnott; 10-28-13 at 09:18 PM.
#56
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Walmart listing now says Out of Stock Online, their usual listing when correcting a pricing error. The price is now over $152.
#57
Banned
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Checked my order status @ WM and still says "Processing" and order will arrive between 11/12 & 11/14!...We will see...to be continued!
#58
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Re: Naked City Complete Series 25.48 plus ship at walmart.com
Looks like they're honoring it.
My back-and-forth with Walmart.com:
ME:
On October 20th, I pre-ordered the NAKED CITY COMPLETE SERIES DVD set online through your site for a total price of $29.65. I now see this same set on your site priced at $152.98 and listed as 'Out Of Stock Online'. I'm wondering if you will honor the original price. If not, please advise ASAP, and I will cancel my order.
Thank you for your attention.
=====
WM:
We are glad to look into this matter. If your request is to place a new order for the Naked City: The Complete Series (Full Frame); Format: DVD and provide you the $25.48 price, we are sorry to inform you that we can not provide you that price for future orders, since the set is now $152.98.
Regarding your order, it is still processing and should arrive no later than November 11.
If you have any questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
=====
ME:
Thank you for your quick response. Just so we're clear, My order was already placed on Oct 20, when the DVD set was advertised as $25.48. My question is: when it finally ships, will I be charged the original price of $25.48 (plus tax & shipping), or will I be charged the current price?
=====
WM:
Thank you for contacting us, that is exactly was has been recorded under your account for that order specifically.
Thank you.
If you have additional questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
My back-and-forth with Walmart.com:
ME:
On October 20th, I pre-ordered the NAKED CITY COMPLETE SERIES DVD set online through your site for a total price of $29.65. I now see this same set on your site priced at $152.98 and listed as 'Out Of Stock Online'. I'm wondering if you will honor the original price. If not, please advise ASAP, and I will cancel my order.
Thank you for your attention.
=====
WM:
We are glad to look into this matter. If your request is to place a new order for the Naked City: The Complete Series (Full Frame); Format: DVD and provide you the $25.48 price, we are sorry to inform you that we can not provide you that price for future orders, since the set is now $152.98.
Regarding your order, it is still processing and should arrive no later than November 11.
If you have any questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
=====
ME:
Thank you for your quick response. Just so we're clear, My order was already placed on Oct 20, when the DVD set was advertised as $25.48. My question is: when it finally ships, will I be charged the original price of $25.48 (plus tax & shipping), or will I be charged the current price?
=====
WM:
Thank you for contacting us, that is exactly was has been recorded under your account for that order specifically.
Thank you.
If you have additional questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
#59
Banned
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Looks like they're honoring it.
My back-and-forth with Walmart.com:
ME:
On October 20th, I pre-ordered the NAKED CITY COMPLETE SERIES DVD set online through your site for a total price of $29.65. I now see this same set on your site priced at $152.98 and listed as 'Out Of Stock Online'. I'm wondering if you will honor the original price. If not, please advise ASAP, and I will cancel my order.
Thank you for your attention.
=====
WM:
We are glad to look into this matter. If your request is to place a new order for the Naked City: The Complete Series (Full Frame); Format: DVD and provide you the $25.48 price, we are sorry to inform you that we can not provide you that price for future orders, since the set is now $152.98.
Regarding your order, it is still processing and should arrive no later than November 11.
If you have any questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
=====
ME:
Thank you for your quick response. Just so we're clear, My order was already placed on Oct 20, when the DVD set was advertised as $25.48. My question is: when it finally ships, will I be charged the original price of $25.48 (plus tax & shipping), or will I be charged the current price?
=====
WM:
Thank you for contacting us, that is exactly was has been recorded under your account for that order specifically.
Thank you.
If you have additional questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
My back-and-forth with Walmart.com:
ME:
On October 20th, I pre-ordered the NAKED CITY COMPLETE SERIES DVD set online through your site for a total price of $29.65. I now see this same set on your site priced at $152.98 and listed as 'Out Of Stock Online'. I'm wondering if you will honor the original price. If not, please advise ASAP, and I will cancel my order.
Thank you for your attention.
=====
WM:
We are glad to look into this matter. If your request is to place a new order for the Naked City: The Complete Series (Full Frame); Format: DVD and provide you the $25.48 price, we are sorry to inform you that we can not provide you that price for future orders, since the set is now $152.98.
Regarding your order, it is still processing and should arrive no later than November 11.
If you have any questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
=====
ME:
Thank you for your quick response. Just so we're clear, My order was already placed on Oct 20, when the DVD set was advertised as $25.48. My question is: when it finally ships, will I be charged the original price of $25.48 (plus tax & shipping), or will I be charged the current price?
=====
WM:
Thank you for contacting us, that is exactly was has been recorded under your account for that order specifically.
Thank you.
If you have additional questions, please reply to this email or call us at 1-800-966-6546.
Sincerely,
Walmart.com Customer Care
#60
Senior Member
#61
#62
Senior Member
Re: Naked City Complete Series 25.48 plus ship at walmart.com
#63
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Save the banana dance until the set is in hand. I'll believe it when I'm holding it.
#64
DVD Talk Legend
Re: Naked City Complete Series 25.48 plus ship at walmart.com
I can't believe that EarlB sent a note about the order. Then, sent a 2nd note just to make sure.
#65
Re: Naked City Complete Series 25.48 plus ship at walmart.com
As we're sitting here, the chain of command is having the customer service rep contact their supervisor. Who is currently thinking of ways to get out of taking such a big loss.
#66
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Since they raised the price back up, I'm sure they already knew they had alot of orders at the misprice. I doubt EarlB's letter would sway them any way.
#67
Banned
#68
Re: Naked City Complete Series 25.48 plus ship at walmart.com
I am sure several people contacted Walmart that didn't post about it. I guess he is concerned that they would ship the product and charge the corrected price. I doubt they would do that but if they did you can return it or refuse delivery. In any case you are not going stop people from doing what they want by saying on a board that they should not do it. I am sure there were people who called before ordering and said to Walmart "This price seems very cheap. Are you really selling this for under $26.00 ?" There are people who think it is dishonest to take advantage of a price error.
#69
DVD Talk Special Edition
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Just got a shipping confirmation from Wal-Mart with the price I paid and a tracking number. Yay!
#70
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Re: Naked City Complete Series 25.48 plus ship at walmart.com
Same here!
BUT heres something strange - when I check the status of the FedEx shipping notice it comes up with a shipment that was already shipped and received from 6/5/13!
Maybe FedEx reuses its shipping notice #'s and its not able to be tracked yet (email says it may take 48 hours to get correct tracking info)?
BUT heres something strange - when I check the status of the FedEx shipping notice it comes up with a shipment that was already shipped and received from 6/5/13!
Maybe FedEx reuses its shipping notice #'s and its not able to be tracked yet (email says it may take 48 hours to get correct tracking info)?
Last edited by JohnBeas; 11-01-13 at 09:27 AM.
#71
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Shipment notice received. Price honored.
#73
DVD Talk Legend
Re: Naked City Complete Series 25.48 plus ship at walmart.com
Same as others. Shipping notice received with arrival date estimated as November 14th. And a FedEx tracking # that says it was delivered in June.