Target.com Twilight Zone: Definitive Collection $93.99
03-18-09, 06:53 PM
#28
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Re: Target.com Twilight Zone: Definitive Collection $93.99
The Target deal was actually better than the Amazon one with the free ship and the $5 off.
Either way, im just glad to have gotten one of these sets for cheap.
Either way, im just glad to have gotten one of these sets for cheap.
03-19-09, 06:30 PM
#29
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Re: Target.com Twilight Zone: Definitive Collection $93.99
LOL... I think the CSR had written a few of these before he got to mine:
Jez, someone needs a chill pill 
The logo was and still is there, so I have no clue what the CSR is getting their panties in a wad for. Still got the discount though.
I work in a customer service environment and if one of my employees talked to a guest in that condescending tone I'd get pissed at them.
Dear Robert Lutter,
I'm sorry for the trouble you had in applying the promo code to your order xxx-xxx-xxx.
We're having some technical problems and this promotion isn't working the way it should right now.
The Twilight Zone: The Complete Definitive Collection you ordered wasn't part of our free shipping promotion. You can tell if we're offering free shipping for an item by looking at its page on Target.com. If it says "free shipping" in red letters above the item's name, we'll cover the cost of standard shipping.
To see all of the free shipping offers going on right now, go to this page: http://www.target.com/gp/browse.html/?node=12959861
Don't worry, we'd certainly refund the amount of the promo code and your shipping charges for $5.00 + $2.98 = $7.98.
At this time, I'd ask you to wait until the entire order has been shipped to refund your shipping charges, as our system will not allow us to create a refund now.
So, I request you to contact us once you receive our e-mail confirming that your order has been shipped. We will make sure to request the appropriate refund to your credit card.
If you still have questions, just use our Contact Us page at http://www.target.com/gp/browse.html/?node=3370571 and we'll get back to you as soon as we can.
Thanks for getting in touch with us. I hope this information helps.
I'm sorry for the trouble you had in applying the promo code to your order xxx-xxx-xxx.
We're having some technical problems and this promotion isn't working the way it should right now.
The Twilight Zone: The Complete Definitive Collection you ordered wasn't part of our free shipping promotion. You can tell if we're offering free shipping for an item by looking at its page on Target.com. If it says "free shipping" in red letters above the item's name, we'll cover the cost of standard shipping.
To see all of the free shipping offers going on right now, go to this page: http://www.target.com/gp/browse.html/?node=12959861
Don't worry, we'd certainly refund the amount of the promo code and your shipping charges for $5.00 + $2.98 = $7.98.
At this time, I'd ask you to wait until the entire order has been shipped to refund your shipping charges, as our system will not allow us to create a refund now.
So, I request you to contact us once you receive our e-mail confirming that your order has been shipped. We will make sure to request the appropriate refund to your credit card.
If you still have questions, just use our Contact Us page at http://www.target.com/gp/browse.html/?node=3370571 and we'll get back to you as soon as we can.
Thanks for getting in touch with us. I hope this information helps.
The logo was and still is there, so I have no clue what the CSR is getting their panties in a wad for. Still got the discount though.I work in a customer service environment and if one of my employees talked to a guest in that condescending tone I'd get pissed at them.
Last edited by RobLutter; 03-19-09 at 06:33 PM.
03-20-09, 07:29 AM
#31
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Re: Target.com Twilight Zone: Definitive Collection $93.99
Well at least you got your discount. I got a similar response and no discount at all. Behold:
I really like how he told me all about how to find items with free shipping like I'm some sort of idiot...without even bothering to look at their own Twilight Zone DVD page which still has the damned free shipping indicator displayed. Grrr.
I'm sorry for any trouble this has caused you.
Few items like Books, Music, Videos, or DVDs are fulfilled by our online partner, Amazon.com. These items aren’t eligible for any Target.com promotions.
Because of a technical error this item is being listed with free shipping promotion/get $5 off orders of $50 or more on our website. Our technical team is working on taking care of it right now.
However, for your future reference, you can tell if we're offering free shipping for an item/items by looking at its page on Target.com (except Books, Music, Videos, or DVDs). If it says "free shipping" or "free shipping with minimum purchase" in red letters above the item's name, we'll cover the cost of standard shipping. If it doesn't say "free shipping with minimum purchase" when you place your order, there will be a shipping charge.
You need to place an order for the only items which says "free shipping with minimum purchase" in red letters above the item's name in order to get this offer and the total of the qualified items must come up to $50.00 or above excluding shipping and taxes.
To see all of the free shipping offers going on right now, go to this page: (URL snipped due to inability for a new user to post them.)
Thanks for getting in touch with us. I hope you'll visit us again soon.
Few items like Books, Music, Videos, or DVDs are fulfilled by our online partner, Amazon.com. These items aren’t eligible for any Target.com promotions.
Because of a technical error this item is being listed with free shipping promotion/get $5 off orders of $50 or more on our website. Our technical team is working on taking care of it right now.
However, for your future reference, you can tell if we're offering free shipping for an item/items by looking at its page on Target.com (except Books, Music, Videos, or DVDs). If it says "free shipping" or "free shipping with minimum purchase" in red letters above the item's name, we'll cover the cost of standard shipping. If it doesn't say "free shipping with minimum purchase" when you place your order, there will be a shipping charge.
You need to place an order for the only items which says "free shipping with minimum purchase" in red letters above the item's name in order to get this offer and the total of the qualified items must come up to $50.00 or above excluding shipping and taxes.
To see all of the free shipping offers going on right now, go to this page: (URL snipped due to inability for a new user to post them.)
Thanks for getting in touch with us. I hope you'll visit us again soon.
03-20-09, 12:13 PM
#32
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Re: Target.com Twilight Zone: Definitive Collection $93.99
That's bull, I'd send another email.
It almost sounds like they're cutting and pasting an official response there.
It almost sounds like they're cutting and pasting an official response there.
03-21-09, 02:49 PM
#33
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Re: Target.com Twilight Zone: Definitive Collection $93.99
Yeah, I sent them another email and just got a response back. This time they reduced the price by $5 to cover that coupon code but absolutely refuse to budge on the "free" shipping. Oh well, it's less than $3, I'm gonna stop worrying about it and hope they actually ship the thing eventually.
03-24-09, 02:03 AM
#34
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Re: Target.com Twilight Zone: Definitive Collection $93.99
Has anyone gotten a shipping confirmation or at least a CSR who said it should ship out soon? I'm sorta wondering if they'll honor it at this point.
03-24-09, 02:43 AM
#35
Re: Target.com Twilight Zone: Definitive Collection $93.99
Of course they will honor it. It probably just isn't it stock yet.
When I placed my order it said something along the lines of "Ships in One to Three Weeks".
When I placed my order it said something along the lines of "Ships in One to Three Weeks".
