BuckNaked2k

Boy, I can never just get in and out of there.

I went to CS who helped me with a ship-to-home order, no problem. I then took the print-out to the main registers with my coupon. It rang up at 50% off and she starts oohing and aahing. So I swipe my card, and she says, "Oh...", it didn't take the discount.

Apparently I swiped my card too quickly before the system had a chance to take the 50% off. So she winds up calling over a manager who spends 5 minutes hitting keys and staring at the screen. It's then followed by a lengthy conversation about how rare a 50% off coupon is....apparently neither one of them has ever seen one.

I then go back to the Media department, where the same effing guy who was there at 6:30 last night is working again at 9:30 AM. Since he rang me up for two 50% coupons last night, there was no way I was going to try another one with him the following day.

aznboy

Why? What did they say?

illennium

Could you post which store this was? I am going to hit a couple Manhattan locations this weekend and don't want to waste time with stores that are going to give me problems with ship-to-home. Thanks in advance.

kstublen

Was able to go in today and do an in-store purchase and a ship-to-home order in the DVD department, no problem at all.

I gave customer service in another part of the store a shot again, but was met with disappointment. This guy wasn't all there and when I told him the title, he typed it in, but there were only book results. I pointed out that it was a DVD and he needed to have the search set to DVDs, not Books. So what did he do? He typed the same search into the search box, but didn't change it to DVDS, so the exact same results came up. He suggested I go to the DVD department to do the order.

I'm going out tonight with some friends and there's a different Barnes & Noble right next door to the place we're going, so I'll stop in there as well. Luckily, it doesn't have anything in-stock so I can probably do two ship-to-home orders there.

Jaymole

This was the Union Square store. They also have just instituted a new policy there of only one coupon (with the same barcode) per customer. I had to show them that I had 2 different coupons (Member & Non-Member) so I could make the 2 transactions....they use to be very lenient in the past.

bhauge

OK, I hated seeing everyone else have all the fun, so this morning I drive the 45 miles to my closest B&N and got there right as they opened. I browsed the BD section for awhile before deciding on Sherlock Holmes: Season 1. I handed her the "mystery" coupon and was prepared to act shocked when she applied it, but she barely reacted when she told me the total was $17.99. I then went to the CS desk and had no problem placing a STH order for the LOTR Trilogy. As before, I was set to be "shocked" during the checkout, but again, barely a reaction. With my $20 Groupon GC, it dropped the final price to $21.99. All that "shock" rehearsal for nothing

BuckNaked2k

^ Feigning incredulity does get tiring after a while.

kstublen

Has anyone ever had a "Scheduled to Ship" order canceled? Just curious.

Laser Movies

Here's a 15% online code I'm putting up for grabs.

KPTYRJC4R4J55

kstublen

I'll see your 15% online code, and raise you a 20% online code:

RZNZ1CBL5G7UU

dan31655

Is there anyway to track ship to home orders?

sleepyhead55

Once it is shipped out you can track it. You should get an email saying "You're Barnes and Noble order XXXXX is on it's way." If it is an item not yet released, you have to wait until the release date or when it officially ships out.

kstublen

1.) Your Order ######## Has Been Received
2.) Your Order ######## Is Scheduled To Ship
3.) Your Barnes & Noble Order ######## Is On Its Way

kenbenobi

That is ####ing awesome

kenbenobi

LMAO! I was the exact opposite today. I used it two more times, and the cashier made such a big deal about me being their "first 50% off coupon" that I had to act surprised and happy!

I actually went to the media dept to do my ship to home order this time, since there wasn't much I wanted at this store. But he shut me down! I wanted True Blood S3, which comes out May 31. He said if he placed the order, it would just get canceled. He wouldn't even attempt it... I have better luck at customer service, so I think I'll just continue doing that... I ended up buying The Ten Commandments box set even though I was wishy washy on whether I actually wanted it. Then I bought a book downstairs... 6 coupons used so far...

kstublen

Walked by the Barnes & Noble but the same guy from last night was working tonight, so I didn't attempt to go to the DVD section. I did try and stop by Customer Service, but got shot down again

Oh well, I'll stop by another store near where I'm at tonight and, hopefully, knock out two ship-to-home orders.

jwstl

I stopped in my favorite B&N today and placed a ship to home order with my favorite B&N employee. He's very friendly, knowledgeable, and most importantly for this week, never hassles me about coupons. I ordered Tron: 2 Movie Collection and a Classical CD box set that were both around $50 each before coupons. I handed him one each of the member and non-member 50% off coupons which he accepted and scanned without question. My total was $50 plus tax and he didn't say a word. I then asked if I could use the $5 off a $50 purchase coupon and he gladly accepted that as well.

I plan to go back tomorrow and Sunday for more. I just don't know what the "more" is yet.

jwstl

Regarding manufacturers coupons...

I was in B&N today and asked the movie/music manager if they accept manufacturers coupons and he said "Yes, but no one ever brings them in". I forgot to ask the followup question "will you accept one of theirs and one of yours on one item?". I'll ask that tomorrow.

dino88

If you're planning on using a manufacturer coupon for Tron, I wouldn't think the coupon would be valid until the 5th.

mattysemo247

Made my first ever purchase at B&N today! I went in and ordered LOTR EE on blu with free shipping for $45.32 after tax. Quick question though. Will they charge my card now or when it ships?

dino88

They charged you at the register.

nitin77

thanks to those who posted some online codes. Is there a 50% off one?

bsmith

I never really shopped at a BN store before, but in using the 50% coupon I realized their TV section is actually fairly well stocked with a decent variety. I went three times getting six titles for 50% off by combining with the buy 1 get 1 for 50% off deal. Knowing this, I won't ignore these high discount store only coupons anymore. Thanks OP.

kstublen

There are, but you'll be hard pressed to find someone who will give that one up. I lucked out and received one, but used it online already since it was one less ship-to-home I had to worry about doing in-store.

clintilona

Made the rounds after work today and placed a bunch of ship-to-home pre-orders (I hope none get canceled).

I ordered (Prices before tax):
Blow Out Criterion Blu $15.20
Something Wild Criterion Blu $17.10
Ip Man 2 CE Blu $14.10
Diabolique Criterion Blu $17.10
Solaris Criterion Blu $17.10
Breaking Bad Season 3 Blu $18.52
South Park Season 14 Blu $24.79
True Grit Blu $14.82
Lord of the Rings Trilogy Blu $41.99
Star Wars Complete Saga Blu $44.79

Also ordered in store (wanted to ship-to-home, but everywhere had them in stock):
Treme Season1 Blu $32.39
Stieg Larsson Dragon Trilogy Blu $32.39
Silent Naruse Criterion Eclipse $18.22