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The Matrix Trilogy HD-DVD $21.24+tax @ Circuit City (Online) (Probable Price Mistake)

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The Matrix Trilogy HD-DVD $21.24+tax @ Circuit City (Online) (Probable Price Mistake)

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Old 05-21-07, 05:04 PM
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Crap order a game to go with this set and that shipped today but no shipping notice from cc for the Matrix so i am betting this gets cancelled.
Old 05-21-07, 05:18 PM
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Could be due to the release date being tomorrow?
Old 05-21-07, 07:02 PM
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Originally Posted by davethomasowns
Could be due to the release date being tomorrow?
Yes, I am sure that's exactly why it hasn't been shipped. In the E-mail I received, concerning it being backordered, it stated that items that are pre-ordered would show as being backordered, but, would be shipped on the release date.
Old 05-21-07, 10:27 PM
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I tried to cancel my order because I really want to get it tomorrow and it wouldn't allow me to cancel as it's getting ready to ship.
Old 05-22-07, 12:03 AM
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Originally Posted by cdmac2007
I tried to cancel my order because I really want to get it tomorrow and it wouldn't allow me to cancel as it's getting ready to ship.
That screen has said that since orders were starting to be placed yesterday. Wish it was a positive sign, but it's nothing definitive at this point.
Old 05-22-07, 03:54 AM
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I'd gladly buy the SD version for $21
Old 05-22-07, 05:08 AM
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site is down for upgrades ...
Old 05-22-07, 07:26 AM
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Well, I guess we'll start finding out today whether they honor the price or not. Keeping my fingers crossed, but half expecting there to be some excuse and it be cancelled
Old 05-22-07, 08:19 AM
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Anyone know how CC ships? USPS?
Old 05-22-07, 08:24 AM
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Originally Posted by davethomasowns
Could be due to the release date being tomorrow?

Well I got my copy from another deal yesterday so I not sure they could mail them out to be received on release day.
Old 05-22-07, 08:35 AM
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Wish I knew what was going on with this trilogy. Ordered mine, got my receipt and said I got it for 19.99 but waiting/pending since it's on backorder.

Anyone find anything new out?
Old 05-22-07, 10:15 AM
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The web site now has the following on the pages for these items:
From 6am Sunday morning, May 20th, until 9am May 21st, a system error caused the price for the Matrix Trilogy HD to display incorrectly. The correct price is $79.99. We apologize for any inconvenience this may have caused.
From 6am Sunday morning, May 20th, until 9am May 21st, a system error caused the price for the OC season 4 to display incorrectly. The correct price is $39.99. We apologize for any inconvenience this may have caused.
So my guess is that the orders are going to be canceled.
Old 05-22-07, 10:35 AM
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Hmmm, thats the first time ive seen a site admit to a price mistake in the listing. Oh well, off to Costco or BB after work
Old 05-22-07, 10:58 AM
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Originally Posted by kyle
The web site now has the following on the pages for these items:

So my guess is that the orders are going to be canceled.
Yep, that is my guess as well...
Old 05-22-07, 01:45 PM
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Considering how many people must have ordered these, they'll most likely cancel it. Hopefull they'll let us know soon. If it's cancelled, then I want to get the Ultimate Ed. at BB since their ad has the pricing mistake.

Last edited by Living Dead; 05-22-07 at 01:50 PM.
Old 05-22-07, 03:41 PM
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They have already charged my credit card ....

PS: ordered it after seeing it in SD ...
Old 05-22-07, 04:54 PM
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Like I just posted in the other thread...

"We would like you to know that your order has shipped!"

Hell yes! I just recieved the shipping notice about 10 minutes ago. Shipped via Fedex 3-day.

I <3 CC now!

Good luck to fellow dvdtalk members!!!
Old 05-22-07, 05:09 PM
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I got a shipping confirmation too....but it only lists the OC: Season 4 set I added on to my order.

In addition, the e-mail states:

All items were shipped unless noted in the BackOrd column below. Items on backorder will follow.

Ordered Shipped BackOrd Title
1 1 0 OC: COMPLETE FOURTH SEASON

The goose egg in the backordered column doesn't leave me too confident...
Old 05-22-07, 05:46 PM
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I always miss out on the best deals The Target $5.99 and now this.
Old 05-22-07, 05:48 PM
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Wow, it looks like Circuit City is being nice and honoring our orders, but only 1 of each box set:

"Because of this pricing error many customers chose to place
multiple orders for each of these items. We are allowing each
customer who placed an order at the erroneous price to purchase
one box set of each movie at the lower price, and we are
cancelling all multiple orders as permitted by our Terms of Use.
(Please see circuitcity.com - "Terms of Use” - Errors on Our
Website.)"
Old 05-22-07, 05:50 PM
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I just received the following email from Circuit City.

Due to a malfunction in our computer systems, some customers
were recently able to order the Complete Matrix Trilogy HD-DVD
gift set from our website for $19.99 rather than the correct
price of $79.99. In addition, some customers were able to order
the O.C.: The Complete Fourth Season 5-pc DVD for $9.99 rather
than the correct price of $39.99.

Because of this pricing error many customers chose to place
multiple orders for each of these items. We are allowing each
customer who placed an order at the erroneous price to purchase
one box set of each movie at the lower price, and we are
cancelling all multiple orders as permitted by our Terms of Use.
(Please see circuitcity.com - "Terms of Use” - Errors on Our
Website.)

Please note that you may at any time return to circuitcity.com
and place another order for additional copies of either item at
the corrected price.

In most cases, your credit card will have been charged for the
entire amount you intended to purchase. In this event, Circuit
City will issue a refund within 2-3 business days for any
amounts related to the cancelled multiple orders. Please
understand, however, that some financial institutions may take
5-7 business days to process the refund to your credit card
account.

We’re sorry for the inconvenience, and we hope you will continue
to shop with us.


Best regards,
circuitcity.com
Old 05-22-07, 06:11 PM
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received the same email and only ordered 1 of each set and I take it the samne way that they will honor all orders where just 1 was ordered. Have yet to receive a shipping confirmation and did opt for 2 day shipping which would mean I at elast get 'The OC' tomorrow. I guess I'll wait and see.
Old 05-22-07, 06:14 PM
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That seems like a fair resolution to the whole situation.

Circuit City makes a lot of poor business decisions, so I'm surprised they made the right one here.
Old 05-22-07, 06:18 PM
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to Circuit City.

Best Buy would have just issued a $5 digital coupon. They may have also added you to the devil shopper list.
Old 05-22-07, 06:29 PM
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I give props to CC as well, great way to handle this.


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