If you have an unanswered question please forward me the tracking receipt and I will find out why you have not been responded to. I have been told we are current in responding to customer inquiries.

Thanks,

Mark

Films Of Alejandro Jodorwsky
http://www.dvdplanet.com/Details.cfm?info=ABD076002

Checking into the Kino titles. Should be in next weeks update.

I have requested these be added to the system.

It will be over at the end of the month.

I have requested this be reactivated.

I am tweaking the program and will likely do one when I settle on the minor changes I want to make.

Awesome, great news.


BTW, Customer Service did finally get back to me, it just took a bit longer than the 2 days the automated message says it should take.

Hey Mark, any plans to mirror DDD's MGM sale?

Hey Mark.

I get this error when I try to checkout by clicking GOOGLE CHECKOUT with the Herzog/Kinski Set:

Oops!
dvdplanet.com has sent Google a shopping cart with errors in it. We'll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again.

Jungle Girl http://www.dvdplanet.com/details.cfm?info=VCI8265DVD Studio: VCI Home Video (Video Communications, Inc.)

Hey Mark,

I want to buy "Jungle Girl" and the picture displayed on your site is the older DVD cover (discontinued DVD) and wanted to know if you had the new 'Digitally Remastered' edition. I sent an email to [email protected] and not heard back from anybody at Customer Service.

I remembered sending the same email about a year ago and got no response, the title is in stock and just remembered recently about this DVD.

The front cover has a black & white box in the bottom left corner displaying an image, the DVD you displayed has an "African Tribe Around A Statue" and the one I want has a "Girl Riding An Elephant" and 'Digitally Remastered' at the top of the cover.

Thank you for the service and help over the years,

...BMatt

mark, thanks so much for ALL the great answers!!!
i really appreciate the info about my question too.
as far as the MGM sale, many of us are wondering why only those particular MGM titles? there are so many others at the same list price that aren't being offered (ie PORTRAIT OF JENNIE and I'LL BE SEEING YOU to name two i know were in my cart)...
thanks again, great customer service!

Howdy Mark,

First off, thanks for taking the time to respond to so many questions. Now for my question, when will the Funimation sale end? I know that it's supposed to end on March 23 at Deep Discount. I just want to make sure that DVD Planet has the same expiration date.

Mark,

The sale price for Naked City (Criterion Collection) is still $25.97.
Since the street date was 3/20, I believe it should be updated as $23.97,
at least during the current Criterion Sale. Is that correct?

Thanks.

I was just wondering if, when, you might start trading and selling used HD-DVD and BD discs. I know that with this new stuff that is a tricky choice to make, but I have hundreds of DVDs I purchased from you used and I just wondered if I would be able to make the transition to buying and selling used HD stuff through the site. Right now I am trading mostly DVD for HD stuff and the occasional obscure title.

Naked City will probably not be included. I asked about last week's new Criterion releases (Burmese Harp and Fires on the Plain) and he replied, "I will not be adding these to the sale unfortunately."

I can't seem to find listings for some upcoming anime releases:

Black Lagoon Vol. #1 Geneon Entertainment (USA), Inc. DVD 100 29.98 04-10-2007
Kuaru: Phantom Memory Vol. #1 ADV Films DVD 29.98 04-10-2007
Le Chevalier d'Eon Vol. #2 ADV DVD 100 29.98/39.98 04-17-2007

Any chance of getting a Viz DVD sale at DE Mark? I know DDD is having one. The sites may not always have the same sales, but it'd sure get another order out of me.

Im from the UK, are DVD Planet customs safe and are there any vouchers for this month?

Looking at ordering me a few criterions :)

Mark,
I can't find a listing for the new Sergio Leone Antholgy. Will you be adding this soon?

Thanks,
Mark

Are there any April coupons?

Is DVDPlanet matching DeepDiscount's 6.98 Paramount sale?

is DVDplanet matching DeepDiscount's latest universal sale?

Can you use store credit when buying through google checkout?

That's gotta be a no. Google Checkout itself is a payment method. They're footing part of the bill with those coupons so that people use them as their means of payment.