(DEAD) $15 off any amount at Overstock.com
That's good stuff. What's the point of the paperclips again? It saves you like 50 cents on shipping?
08-24-06, 06:15 PM
#130
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It was necessary to order something non-media for the 12% coupon; for the $15 and $20 coupons, it just reduces shipping from $1.40 to $1.00.
Today I received 3 massive boxes with 3 tiny boxes of paper clips. It looked like my 12% off, $15 off, and $20 off coupons all worked. Thanks to the OP.
Today I received 3 massive boxes with 3 tiny boxes of paper clips. It looked like my 12% off, $15 off, and $20 off coupons all worked. Thanks to the OP.
08-24-06, 06:31 PM
#131
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Anybody else get this?
Even so, everything I wanted shows shipped with tracking numbers.
Dear XXXXX,
On August 22, 2006, Overstock.com discovered a flaw with the way our system handled the "$ Off"; coupon. Customers were able to order less than the minimum purchase amount ($125) and still receive the discount ($15).
Overstock.com conducted an analysis on orders placed on this date and you were identified as a customer who used a coupon multiple times or created different accounts to take advantage of our mistake. As a result, your orders have been cancelled and your account credited.
We love you as a customer and sincerely apologize for any inconvenience this situation has caused. We hope you'll visit us again soon.
If you would like to take advantage of $15.00 off of a minimum purchase of $125.00 we would be happy to honor that. Please forward this email to [email protected].
Please contact me for further questions or concerns,
Stormy Simon
Senior Vice President – Customer Care
Email: [email protected]
On August 22, 2006, Overstock.com discovered a flaw with the way our system handled the "$ Off"; coupon. Customers were able to order less than the minimum purchase amount ($125) and still receive the discount ($15).
Overstock.com conducted an analysis on orders placed on this date and you were identified as a customer who used a coupon multiple times or created different accounts to take advantage of our mistake. As a result, your orders have been cancelled and your account credited.
We love you as a customer and sincerely apologize for any inconvenience this situation has caused. We hope you'll visit us again soon.
If you would like to take advantage of $15.00 off of a minimum purchase of $125.00 we would be happy to honor that. Please forward this email to [email protected].
Please contact me for further questions or concerns,
Stormy Simon
Senior Vice President – Customer Care
Email: [email protected]
08-24-06, 10:14 PM
#135
DVD Talk Hall of Fame
Yeah, I paid 1.15 for shipping and paper clips, instead of 1.40 just for shipping. Okay, I'm cheap. I could have reused the envelopes, but they had the 'zip' openings, so they're one-shots [at least the way I opened them.]
Stormy Simon? Is he the CEO or the mascot?
Stormy Simon? Is he the CEO or the mascot?
08-25-06, 06:41 AM
#137
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I called them to ask "why" my order was cancelled, and after putting me on hold for a few minutes, she came back to say that I used an invalid coupon, yada yada yada, and if I wanted to pursue it further, I could send an e-mail to [email protected]. Guess that's our friend Stormy...
On another note about Overstock's wonderful service, I had also placed a separate legit order for the new Black Crowes CD which is coming out next week. Went on a few days later, and it was also cancelled. According to customer service, that order was cancelled because they had orders for more product than they had orders in for. Mind you, this is a preorder and it can/will surely be restocked. But they just cancelled the order, and of course, did not notify me about it. Overstock is terrible.
On another note about Overstock's wonderful service, I had also placed a separate legit order for the new Black Crowes CD which is coming out next week. Went on a few days later, and it was also cancelled. According to customer service, that order was cancelled because they had orders for more product than they had orders in for. Mind you, this is a preorder and it can/will surely be restocked. But they just cancelled the order, and of course, did not notify me about it. Overstock is terrible.
08-25-06, 08:34 AM
#138
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Instead of asking why it was cancelled, play dumb.
Say that you see the item is still available and would like to place the order again. Let the CSR push some keys on the computer and then say that you'd like the same discount applied.
If it doesn't work, call back (during a different shift, not just a few hours later) and try again.
Say that you see the item is still available and would like to place the order again. Let the CSR push some keys on the computer and then say that you'd like the same discount applied.
If it doesn't work, call back (during a different shift, not just a few hours later) and try again.
08-25-06, 08:51 AM
#139
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Originally Posted by runner001
Instead of asking why it was cancelled, play dumb.
Say that you see the item is still available and would like to place the order again. Let the CSR push some keys on the computer and then say that you'd like the same discount applied.
If it doesn't work, call back (during a different shift, not just a few hours later) and try again.
Say that you see the item is still available and would like to place the order again. Let the CSR push some keys on the computer and then say that you'd like the same discount applied.
If it doesn't work, call back (during a different shift, not just a few hours later) and try again.
Edit: Live chat gave me another 20 credit to reorder my canceled item. They for some reason, canceled it as out of stock. I just replaced the order with the fresh credit. I'm going to hell for this, but not paying out the ass for BSG 2.5 is worth it.
Last edited by blucadet3; 08-25-06 at 06:31 PM.
08-28-06, 01:27 PM
#140
DVD Talk Hero
Well, my 2nd order (AD season 3) now has a tracking number. The 3rd order (BSG 2.5) was cancelled at the end of last week.
Anybody actually receive anything yet?
Anybody actually receive anything yet?
08-28-06, 01:33 PM
#142
Anime Talk Contributor / Moderator
Originally Posted by pinata242
Well, my 2nd order (AD season 3) now has a tracking number. The 3rd order (BSG 2.5) was cancelled at the end of last week.
Anybody actually receive anything yet?
Anybody actually receive anything yet?
08-28-06, 05:41 PM
#145
DVD Talk Hall of Fame
I got two of mine.....awaiting one dvd and one PS2 game.
Yes, the two dvds came in that cardboard shrinkwrap envelope. In addition to being a pain in the ass to open, one of them now has a bent front corner on the box case thingy. Is it worth contacting OS about it? I don't think any disks are damaged, and I've seen worse damage on the shelves at Best Buy.
Yes, the two dvds came in that cardboard shrinkwrap envelope. In addition to being a pain in the ass to open, one of them now has a bent front corner on the box case thingy. Is it worth contacting OS about it? I don't think any disks are damaged, and I've seen worse damage on the shelves at Best Buy.
08-28-06, 06:11 PM
#146
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I received three orders on Saturday and two today. I'm still waiting on two orders, which are both of The Blob Criterion. The two orders that contained two DVDs each were packaged well in a decent sized box. The orders consisting of one DVD were in those thin carboard or thick paper type envelope glued together. Luckily they were all in mint condition.
08-28-06, 09:54 PM
#147
DVD Talk Hero
Got my first order today and the second shipped today. Assuming the same timeframe as the first order, I should have it in hand on Saturday. The Wizard and Arrested Development Season 3 for a total of $4.71 is not too bad. Thanks again OP!
