$10 Gift Cert. From BB Reward Zone- Merry Christmas.
#176
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
So, anyone who got one via a phone call to BB on Sunday get it posted yet? The woman I spoke with told me Sunday morning that a $20 rewards zone certificate would be posted to my account in 48 hours, but it is still not there and it seems that others here have had theirs posted seemingly automatically.
#177
DVD Talk Legend
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
So, anyone who got one via a phone call to BB on Sunday get it posted yet? The woman I spoke with told me Sunday morning that a $20 rewards zone certificate would be posted to my account in 48 hours, but it is still not there and it seems that others here have had theirs posted seemingly automatically.
#178
DVD Talk God
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
So, anyone who got one via a phone call to BB on Sunday get it posted yet? The woman I spoke with told me Sunday morning that a $20 rewards zone certificate would be posted to my account in 48 hours, but it is still not there and it seems that others here have had theirs posted seemingly automatically.
#179
DVD Talk Limited Edition
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
I was told it would take between 3-5 business days, and it hasn't shown up for me either.
#180
DVD Talk Ultimate Edition
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
If you went in to walmart and asked them to "pricematch" free money they would hurt themselves from laughing. Amazon is just being nice doing this and by doing this they are being taken advantage of, and that is what's scummy. The actions, not necessarily the person, but if you feel it's fine it's not my place to stop you.
It's still not a moral issue to me as all I wanted was to be treated as well as other Amazon customers. But you're right, just having a merchant do something to be nice or to placate customers is a bit like twisting someone's arm behind them. It wasn't nice on my part and I admit that. Moving on.
#181
DVD Talk Ultimate Edition
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
That's a fair point. But in this day and age how come that update isn't real time or (at the very least) an overnight batch run? As I doubt that BB is run by a bunch of idiots my presumption is that they don't want it to be quick so that people will forget about the reward so either delaying it costing them money or for the reward to expire so it doesn't cost them anything.
Last edited by ctyankee; 12-21-10 at 09:04 AM.
#182
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Figured I'd give it a shot. It was the most painless experience I've had with BB Customer Service ever. Called the Premiere Silver number and told the lady I had a couple of friends that received the $20 bonus and was wondering why I didn't. She told me the promotion was actually for people who hadn't shopped with them in awhile, but she'd be happy to credit the $20 to my account.
Verified my Rewards # and she said the 1000 points would appear in my account in the next 72 hours, NICE!
Verified my Rewards # and she said the 1000 points would appear in my account in the next 72 hours, NICE!
#183
DVD Talk Limited Edition
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Well, I just got an email with the $10 certificate. This after calling in on Saturday, and not seeing a thing until today. I'm happy now.
#184
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Figured I'd give it a shot. It was the most painless experience I've had with BB Customer Service ever. Called the Premiere Silver number and told the lady I had a couple of friends that received the $20 bonus and was wondering why I didn't. She told me the promotion was actually for people who hadn't shopped with them in awhile, but she'd be happy to credit the $20 to my account.
Verified my Rewards # and she said the 1000 points would appear in my account in the next 72 hours, NICE!
Verified my Rewards # and she said the 1000 points would appear in my account in the next 72 hours, NICE!
#185
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
As posted previously, I spoke to them on Saturday night and was told it would take 48 business hours. I woke up this morning and found the points credited to my account.
I received a follow up e-mail asking me to take a survey on my phone representative. I normally avoid surveys like that, but it was such an easy and pleasant experience that I took this one.
I received a follow up e-mail asking me to take a survey on my phone representative. I normally avoid surveys like that, but it was such an easy and pleasant experience that I took this one.
#186
DVD Talk God
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
i just checked my account this morning at about 6:30am and the points were not there. i just checked again and they are there. interesting.
#188
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
I e-mailed them Sunday morning and haven't got jack squat. If the points don't show up tomorrow, I'm going to call them.
#189
DVD Talk Legend
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
#190
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
As posted previously, I spoke to them on Saturday night and was told it would take 48 business hours. I woke up this morning and found the points credited to my account.
I received a follow up e-mail asking me to take a survey on my phone representative. I normally avoid surveys like that, but it was such an easy and pleasant experience that I took this one.
I received a follow up e-mail asking me to take a survey on my phone representative. I normally avoid surveys like that, but it was such an easy and pleasant experience that I took this one.
#191
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
That's a good point. So much so that I reconsidered and called Amazon and had them strip the cash award away (which by the way took some coaxing on my part).
It's still not a moral issue to me as all I wanted was to be treated as well as other Amazon customers. But you're right, just having a merchant do something to be nice or to placate customers is a bit like twisting someone's arm behind them. It wasn't nice on my part and I admit that. Moving on.
It's still not a moral issue to me as all I wanted was to be treated as well as other Amazon customers. But you're right, just having a merchant do something to be nice or to placate customers is a bit like twisting someone's arm behind them. It wasn't nice on my part and I admit that. Moving on.
I don't know you so I am not judging you, it is up to you to do whatever you think is right. And I also am not sure why it can't go in quicker personally, but as I was told when I gave them a call about it since i never got the points either that the points they are crediting will not have the 25th as the expiration. They should have the same 90 days expiration as the normal points do.
#192
DVD Talk Ultimate Edition
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Whether you believe it or not, it was not my intention to turn this into a moral debate or even change your mind. I just believe that it is a low action to call amazon, but that is my issue. I am not the only one though it seems. Either way, I never meant that as a personal issue. In real life you may be quite a likable and nice person, or you may be an asshole, I don't know :P
#193
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#194
#195
Banned
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
If any of you are giving away free money or merchandise simply for the asking, you can expect me to ask, along with about 500 million other people.
#196
Senior Member
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Holy smoke!
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
I am loving Best Buy right now. Thank you very much OP!!!
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
I am loving Best Buy right now. Thank you very much OP!!!
#197
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Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Holy smoke!
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
I am loving Best Buy right now. Thank you very much OP!!!
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
I am loving Best Buy right now. Thank you very much OP!!!
#199
DVD Talk Legend
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Ghostbusters and tell them that you have a problem. Call 1-800-237-8289 and tell them that you didn't get the certificate that some of your friends (us) received. Just be polite and you should (operative word) get it.
#200
DVD Talk Legend
Re: $10 Gift Cert. From BB Reward Zone- Merry Christmas.
Holy smoke!
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
I just checked my points at the rewardzone web site and I was given 2500!! points with the description of "Customer Satisfaction". All I did was call on Saturday saying I was disappointed that I didn't get the loyalty email after being such a loyal customer. I expected to get $10, but $50 is just unbelievable.
Congrats to you, but I hope this doesn't start something...