FutureShop is a class act, very impressed because...
02-02-01, 07:48 PM
#1
DVD Talk Ultimate Edition
Thread Starter
Join Date: Aug 2000
Location: Canada
Posts: 4,538
Likes: 0
Received 0 Likes
on
0 Posts
I sent an Email wondering if they would price match a video card I had purchased from Canada.Buy.com who are out of business as of today. This is their reply :
Dear ***************,
Thank you for your email.
Please accept our apologies for the delayed response.
As long as Future Shop has the same item in stock, then they would be more
than happy to not only match but also beat the difference by %10. We
apologize for any inconvenience caused to you in this matter, and we would
like to thank you for your patience and understanding.
We would like to thank you for shopping at futureshop.ca and taking the time
to write to us. Should you have further questions or comments, please do
not hesitate to contact us at 1-888-785-8384 or email
[email protected].
Sincerely,
Neda
Customer Service
***********
Delayed response? I sent my message this afternoon! I've NEVER had a reply from any online store whatsoever within 2-3 days and for 5 hours they apologize? I have to say i'm very impressed and will be doing most of my ordering from them as of now. Not many place would lower their own price by over 200$ (with the 10%) to match the price of a store that doesn't even exist anymore!
Dear ***************,
Thank you for your email.
Please accept our apologies for the delayed response.
As long as Future Shop has the same item in stock, then they would be more
than happy to not only match but also beat the difference by %10. We
apologize for any inconvenience caused to you in this matter, and we would
like to thank you for your patience and understanding.
We would like to thank you for shopping at futureshop.ca and taking the time
to write to us. Should you have further questions or comments, please do
not hesitate to contact us at 1-888-785-8384 or email
[email protected].
Sincerely,
Neda
Customer Service
***********
Delayed response? I sent my message this afternoon! I've NEVER had a reply from any online store whatsoever within 2-3 days and for 5 hours they apologize? I have to say i'm very impressed and will be doing most of my ordering from them as of now. Not many place would lower their own price by over 200$ (with the 10%) to match the price of a store that doesn't even exist anymore!
