Preordered Family Guy Volume 9
12-14-11, 06:46 PM
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Preordered Family Guy Volume 9
I preordered Family Guy Volume 9 from Amazon.com on October 5 2010 for the pre order price guarantee, it shipped Sunday I was charged the full price from when I ordered it 34.99. So today sent an email and the rep said that the price I was charged was the cheapest but I could return the item and order a new one. I sent a new email with the preorder price guarantee policy in it, now just waiting for them to reply
update: Found orginal email and sent to them stating it was covered. 30 minutes later a different rep apologized and issued my refund
update: Found orginal email and sent to them stating it was covered. 30 minutes later a different rep apologized and issued my refund
Last edited by blackmage214; 12-23-11 at 12:30 PM.
12-22-11, 11:34 PM
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Re: Preordered Family Guy Volume 9
I was mostly posting in case anyone else who preordered like I did would check the price they were charged because I heard of several others who didn't get their price adjusted to the 24.99 price. Luckily got it adjusted. Then this week I was supposed to get Futurama Volume 6, got Dolphin Tale. So once again had to contact them, within 10 minutes they had me a new one ordered.
