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Netflix/360 problem?

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Old 06-01-09, 11:54 PM
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Netflix/360 problem?

Over the weekend I finally fired up Netflix on the 360 again after not doing so for several months. It prompted me to re-register, which was kind of annoying but didn't take too long, but after that everything was fine. Tonight when I first tried it I got some sort of error about having to reinstall it That just flashed on the screen momentarily and then the screen went black. Nothing worked on the 360 until I powered down and restarted. I've tried a couple more times and everything else on the 360 seems ok, but Netflix always goes to black and the machine essentially locks up. Anyone else having problems w/ this currently? Has anyone had a problem like this in the past and what did you do to clear it up?

TIA
Old 06-02-09, 12:51 PM
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Re: Netflix/360 problem?

Try this, I just had this same exact problem last night.

Go into your system settings via the dashboard. Access your storage device (hard drive). Go to games and find the netflix entries. Click on it and you will be brought to two netflix items. Delete both of them. Restart the xbox. Re-download the netflix service. It will prompt you to enter a fresh code online. Go to the netflix website and enter the code like you did when you first started the service.

Your instant queue should pop up and Netflix should work, after you submit the new code.

good luck.
Old 06-03-09, 05:35 AM
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Re: Netflix/360 problem?

Thanks for the suggestion. I tried it and it worked... once. After rebooting the 360 though it doesn't work again Not sure what happened but at this point it looks like I'm SOL. I guess I'll just have to switch over to using the Tivo instead.
Old 06-03-09, 12:14 PM
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Re: Netflix/360 problem?

I would call netflix trouble shooting if i were you. I find it odd that on the same day so many people who use the netflix service were having problems with it. Everyone on my friends list had messages out there requesting help for the exact same problems you and I had/are having.

Sorry to hear it only helped you once.

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