bahgee

So I tried to log-in to my account today and get the following message:

"Your account is inactive. Contact Customer Service"

Any idea why it went inactive? I have had it for 2+ years, my last purchase was early this year, and I responded to my director's selection last week.

Anyone get a similar message? Also, I am sure its in here somewhere, but what is the best number to reach customer service? Thanks.

smashthesymbols

I just posted about this in the questions thread.

My situation is the same as yours. Account has been open for years, has semi-frequent purchases and has suddenly become inactive.

ksyblues

the columbiahouse members sites and enrollment sites are down.so your account is probably ok

smashthesymbols

Just for the record, mine came back this afternoon.