Costco
06-12-08, 06:21 AM
#1
New Member
Thread Starter
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Costco
Have purchased The Twilight Zone Definitive Edition, Season 2, which contains a defective disc 5.
Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.
Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.
Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.
Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.
06-12-08, 05:52 PM
#2
DVD Talk Hall of Fame
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,380
Likes: 0
Received 1 Like
on
1 Post
Originally Posted by Tom072805
Have purchased The Twilight Zone Definitive Edition, Season 2, which contains a defective disc 5.
Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.
Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.
Costco will take the set back and refund my money but they no longer sell the set and purchasing a new set at another store, would cost much more than the refund.
Anyone know where/how I might get an even exchange for the defective disc only? Any other ideas? Thanks.
You'd probably have to contact the manufacturer or whomever represents CBS's DVD products.
The manufacturer appears to be Image.
http://www.image-entertainment.com/about_us/contact_us/
Last edited by speedy1961; 06-12-08 at 05:57 PM.
06-24-08, 09:17 PM
#4
New Member
Thread Starter
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Unfortunately, there was no response from image. Their customer relations email is not working and several requests to their webmaster have gone unanswered.
Looks like we're outta' luck, eh?
Looks like we're outta' luck, eh?
06-25-08, 01:42 PM
#5
DVD Talk Hall of Fame
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,380
Likes: 0
Received 1 Like
on
1 Post
Can you get Costco to refund your money and then order it from DeepDiscount.com?
It would be $35 from them while the sale runs through this weekend?
It would be $35 from them while the sale runs through this weekend?
06-25-08, 01:45 PM
#6
DVD Talk Hall of Fame
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,380
Likes: 0
Received 1 Like
on
1 Post
Either that or you can try writing (or calling) CBS:
51 West 52 Street
New York, New York 10019-6188
51 West 52 Street
New York, New York 10019-6188
06-27-08, 07:25 PM
#7
New Member
Thread Starter
Join Date: Jun 2008
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Your Deep Discount suggestion is an outstanding one, Speedy. Costco has already said they would take it back and now I'll have the entire set with no loss.
Thanks for taking the time to reply and for offering such a marvelous idea!
Thanks for taking the time to reply and for offering such a marvelous idea!
06-29-08, 03:33 PM
#8
DVD Talk Hall of Fame
Join Date: Jul 2000
Location: In a small pocket universe hoping to someday become a Moderator Emeritus at DVDTalk.com!
Posts: 9,380
Likes: 0
Received 1 Like
on
1 Post
Originally Posted by Tom072805
Your Deep Discount suggestion is an outstanding one, Speedy. Costco has already said they would take it back and now I'll have the entire set with no loss.
Thanks for taking the time to reply and for offering such a marvelous idea!
Thanks for taking the time to reply and for offering such a marvelous idea!
