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why did my missing points transaction on RZ get rejected?

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why did my missing points transaction on RZ get rejected?

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Old 12-16-07, 12:03 PM
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why did my missing points transaction on RZ get rejected?

i put everything required correctly. the total, zip code. it hasn't been 30 days since the purchase either. we ordered from bestbuy.com. is it because we ordered for pick-up at a store?

i tried calling but no one is answering their Cust. serv.
Old 12-16-07, 12:17 PM
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ok, after holding for 25min they finally answered ans said the points should be up in 72 hours....

i would delete this thread instreadof positng this but i dont know how...
Old 12-17-07, 09:55 PM
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They created a duplicate account for me somehow, so denied me points. I got it straightened out with the Indian cs rep. It took me probably 20 minutes on hold.

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