somedvdguy

I've had this player for a little over three years and didn't have any problems until about a month and a half ago. None of my discs load properly. I close the tray and the player starts to give my a "No Disc" message for every disc I have on the tray. The only way I can bypass this and get my discs to load is if I have perfect timing and press the Open/Close button at the exact moment I get the "No Disc" message. This process hasn't failed yet but once it does then I have to get another player and I can't afford that right now. The player works fine when it's successfully loaded a disc. It never stops or freezes unless the disc itself is bad. The problem is loading. I've opened it up and went through the service menu and checked the spindle motor and it starts up fine without any sticking. The discs are placed on the motor and appear to start to load but it doesn't spin then it comes back down and moves one to the next one and repeats the process. I've auto-adjusted the player and that didn't work. I believe that this is a memory or firmware issue and not a mechanical one. When I turn on mecha aging every disc loads and the player recognizes each one without any problems. Sometimes when I try to eject a disc after I've played it, the player freezes for five seconds and then opens the tray forcefully, so hard that I think it's going to break off, and freezes for a few more seconds and closes it again. All I've seen keeps leading me to a problem that is not mechanical. I believe that if I can reset the player back to it's factory settings then it might work but I don't know how to do that. What do you guys think? Anybody have any tips or has had this happen to you? Help will be greatly appreciated.

BDB

does it do the c:13:00:00 thing?

somedvdguy

No, it doesn't give that message. I don't know why but it's been working fine since I posted yesterday. This has happened before but after a few days it starts to act up again. This strengthens my opinion that this is not a mechanical problem.

DougieFresh

I have the same model but mine’s not acting up quite as bad… My plays fine until it gets to the end of the films. It’s always acting up towards the end of the film on every disc. The picture freezes and you can hear the player try to regain the laser tracking, after about 30 seconds at a freeze frame it then goes to a blue screen with C: 13:00 on it. I know the discs are clean. All music CD's play fine without error it's just acting up on playing DVD's...I’ve taken the machine apart and used a Qtip with laser wet cleaning solution but no help. Anyone know of a fix?

Thanks,
Doug

Spiky

Search for the C:13 fix and try it, it will probably help. I had an S360 and it started going bad just like this. First it started skipping near the outside of the disc. Then it was anywhere on the 2nd layer. Even the slightest dirt/fingerprint was enough to make it skip. Then the C:13 started showing up. After re-calibrating the laser many times (the C:13 fix) I gave up and junked it.

Just google "sony dvd c:13".