Bensons Increase Shipping Charges!
#2
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Re: Bensons Increase Shipping Charges!
Originally posted by mrowley
Now 1 pound 25p per disc.
Now 1 pound 25p per disc.
#3
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besides here, Amazon and Blackstar, where else can you order R2 discs that ship to the US? is there anyplace that has decent shipping charges? I basically used Bensons exclusively because of the decent shipping charges.
#4
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Originally posted by ChrisHicks
besides here, Amazon and Blackstar, where else can you order R2 discs that ship to the US? is there anyplace that has decent shipping charges? I basically used Bensons exclusively because of the decent shipping charges.
besides here, Amazon and Blackstar, where else can you order R2 discs that ship to the US? is there anyplace that has decent shipping charges? I basically used Bensons exclusively because of the decent shipping charges.
#6
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I haven't ordered much from them since they started charging for shipping. I usually go http://www.cd-wow.net for everything R2, http://www.dvdzone2.com for what I can't find there, and http://www.yesasia.com for anything R3.
#7
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I like Blackstar.... every since my first order (which was slow due to them checking if I was okay with it being an R2 disc) the second order arrived promptly (Office Space 16:9) so I will give them my business again. CDWow is always a class act. Haven't tried yesasia yet but will for the Terminator DTS and probably Lion King Gift Set and a few others.
#9
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Looks like Amazon.co.uk is cheaper now. Bensons was only marginally cheap on some order. The one thing they had going for them is they'll ship when they get the title and not when its 'released'.
#11
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I wonder if the price increase is due to the UK postal workers strike? They probably had to raise prices to cover the additional cost of non-postal shipping in the UK.
#12
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Originally posted by renaldow
I wonder if the price increase is due to the UK postal workers strike? They probably had to raise prices to cover the additional cost of non-postal shipping in the UK.
I wonder if the price increase is due to the UK postal workers strike? They probably had to raise prices to cover the additional cost of non-postal shipping in the UK.
#13
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Perhaps they thought that they had too many loyal customers, and decided that this would be the best way to get rid of some of them
(They certainly lost me as a customer some time ago
Hemulen
(They certainly lost me as a customer some time ago
Hemulen
#14
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Their customer service seems real poor. I ordered a dvd on October 11th and it still has not arrived. Much slower shipping than cd-wow, amazon.co.uk, hmv.co.uk, or blackstar.co.uk which are all recommended. When I email customer service I get no reply despite multiple attempts.
#16
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Originally posted by philo
Same here with my email attempt. Never received a reply to my inquiry.
Same here with my email attempt. Never received a reply to my inquiry.
Well, I guess it's not just me that Benson's is ignoring. I emailed them on Monday, and waited 3 days before following up wih a second inquiry - and of course absolutely no response to either email.
On October 28 I placed orders with both Bensons and Amazon UK. I have heard NOTHING from Bensons with no signs that the order is being procesed - and the Amazon DVDs are here already!
Probably the LAST time I will use Bensons....
#17
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Originally posted by marty888
Well, I guess it's not just me that Benson's is ignoring. I emailed them on Monday, and waited 3 days before following up wih a second inquiry - and of course absolutely no response to either email.
On October 28 I placed orders with both Bensons and Amazon UK. I have heard NOTHING from Bensons with no signs that the order is being procesed - and the Amazon DVDs are here already!
Probably the LAST time I will use Bensons....
Well, I guess it's not just me that Benson's is ignoring. I emailed them on Monday, and waited 3 days before following up wih a second inquiry - and of course absolutely no response to either email.
On October 28 I placed orders with both Bensons and Amazon UK. I have heard NOTHING from Bensons with no signs that the order is being procesed - and the Amazon DVDs are here already!
Probably the LAST time I will use Bensons....
#18
DVD Talk Hero
I will still order from Bensons simply because they are customs friendly. A big plus for Canadians. Unfortunately, despite great customer service, cd-wow and amazon are not. Never tried Blackstar maybe I'll give them a shot.
#20
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Originally posted by mrwilson
What makes them 'customs friendly'?
What makes them 'customs friendly'?
I can't remember exactly ( I get too many packages...) but I think they undervalue the $ content and they also use non-descript envelopes without company info on them.
#21
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Bensons are Very customer friendly, when I placed my first order they were nice enough to email me and ask if I was capable of using R2 discs, most suppliers wouldn't even do this.
They have also dropped there prices drastically in the last month or so, which is always a plus in my opinion.
The postage cost isnt high, when you take in to consideration the actual costs of sending the goods from the UK to here in the states.
out of all of the orders that I have placed with them I have been very pleased, due to the fact that I have never had to pay customs charges, even on more expensive boxsets, which I would have done with the likes of Amazon. I can safely say that they will be gtting all of my R2 orders.
I think you guys are just being over sensitive
They have also dropped there prices drastically in the last month or so, which is always a plus in my opinion.
The postage cost isnt high, when you take in to consideration the actual costs of sending the goods from the UK to here in the states.
out of all of the orders that I have placed with them I have been very pleased, due to the fact that I have never had to pay customs charges, even on more expensive boxsets, which I would have done with the likes of Amazon. I can safely say that they will be gtting all of my R2 orders.
I think you guys are just being over sensitive
#23
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try www.ezydvd.com.au and www.atlanticdvd.com
you can get a lot of the R2 releases from R4 (including some that aren't even R2, like "Silent Movie" and "Robin Hood, Men in Tights" and the exchange rate is VERY nice.
you can get a lot of the R2 releases from R4 (including some that aren't even R2, like "Silent Movie" and "Robin Hood, Men in Tights" and the exchange rate is VERY nice.
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you can get a lot of the R2 releases from R4 (including some that aren't even R2, like "Silent Movie" and "Robin Hood, Men in Tights" and the exchange rate is VERY nice.
#25
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Originally posted by mrwilson
If you're in the USA you won't have pay customs on DVDs. The added benefit of Amazon.co.uk is that the deduct the VAT and Benson's doesn't.
If you're in the USA you won't have pay customs on DVDs. The added benefit of Amazon.co.uk is that the deduct the VAT and Benson's doesn't.
The disc had the same selling price (13.99) from both stores.
If you're ordering a sizeable quantity of titles, choicesdirect.co.uk can be a good source. They have a flat shipping rate of 5 pounds, so if you're ordering a bunch of titles, it works out pretty good (I did a large order last Christmas and saved quite a bit).
Best thing is if you have pre-orders on there, they go ahead and ship everything that's in stock and ship the pre-ordered titles as they come out for no additional charge (unlike Amazon, where you have to choose whether to "ship together" or not).
A few years ago (when they had free shipping), you could just go to Blackstar and be assured they had the lowest total price going. These days, you really do need to shop around!
Last edited by mythmaker18; 12-05-03 at 07:53 AM.