DeepDiscountDVD - UN-SEALED DVD shipment??
05-05-03, 05:15 PM
#1
Member
Thread Starter
Join Date: Aug 2002
Location: Orange, CA
Posts: 54
Likes: 0
Received 0 Likes
on
0 Posts
DeepDiscountDVD - UN-SEALED DVD shipment??
I just got my DDD order today. But it was definately not sealed like it normally is. No tape, no shrinkwrap...no anything. It did have the DVD and inserts however. And the plastic on the DVD case has been damaged in several places. Why is that? And has this happened to anyone else??
05-06-03, 07:57 AM
#2
DeepDiscount.com
Join Date: Feb 2001
Location: Itasca, IL
Posts: 152
Likes: 0
Received 0 Likes
on
0 Posts
Cpham03,
I am sorry that you received opened merchandise from DeepDiscountDVD.com. This should never happen and I would like to investigate it further.
Would you please contact me at [email protected] with your name and order number so that I may try and find out exactly what caused this error?
We will obviously send out a new DVD as quickly as possible.
Again, I apologize for the inconvenience.
Sincerely,
David Barker
Director, Internet Marketing
DeepDiscountDVD.com
I am sorry that you received opened merchandise from DeepDiscountDVD.com. This should never happen and I would like to investigate it further.
Would you please contact me at [email protected] with your name and order number so that I may try and find out exactly what caused this error?
We will obviously send out a new DVD as quickly as possible.
Again, I apologize for the inconvenience.
Sincerely,
David Barker
Director, Internet Marketing
DeepDiscountDVD.com
DDD
05-07-03, 02:09 PM
#4
DVD Talk Hall of Fame
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Likes: 0
Received 1 Like
on
1 Post
Sort of strange having two different highly respected online stores being accused of selling open and used products in this forum recently. In this case DDD and the other DVDEmpire. I never had a problem with either selling an open or used DVD. Hopefully this is an isolated incident.
Last edited by Laser Movies; 05-07-03 at 05:38 PM.
