damaged dvd from DVDEmpire

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12-09-02, 07:07 PM

dvd-4-life

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damaged dvd from DVDEmpire

I have been a loyal customer of theirs for over 4 yrs and today I couldn't believe my eyes when the dvd I received (the case)was in the shape af an U(probably post office mishandling).I can't see how the dvd inside would still be ok.Since it was sent standard mail-I can ask for a replacement-open it and hope the dvd is ok-dispute the charge w/CC company(since I did receve damaged goods).What would u do?

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12-09-02, 07:20 PM

ernestrp

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I guess you should call them or email them about your damaged goods. Did you get a Dvd opener with your order?

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12-09-02, 07:23 PM

Laser Movies

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I think you should contact DVDEmpire and see if they will replace it.

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12-09-02, 07:30 PM

D-Ball

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There's no need to dispute charges. Just contact DVDEmpire and I'm sure they'll take care of it. You're not the first one to receive a damaged package.