Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

Note: No more "order specialists" at Amazon

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Note: No more "order specialists" at Amazon

Old 11-04-02, 12:02 PM
  #1  
DVD Talk Ultimate Edition
Thread Starter
 
Join Date: Jan 2000
Location: South Central PA
Posts: 4,241
Likes: 0
Received 0 Likes on 0 Posts
Note: No more "order specialists" at Amazon

Yeah, don't bother asking for one. They no longer have them. One CSR told me this the other day--and she also told me that they're all qualified to help out with any situation. I usually ask for one directly if I'm calling for an additional time and I'm a bit annoyed.

Just a heads up. If someone actually finds one again, please post, so I can know I was had.
Old 11-04-02, 01:39 PM
  #2  
eau
DVD Talk Hall of Fame
 
Join Date: May 2000
Posts: 9,379
Likes: 0
Received 0 Likes on 0 Posts
For a moment I thought Amazon laid off their order specialists
Old 11-04-02, 11:41 PM
  #3  
DVD Talk Legend
 
gcribbs's Avatar
 
Join Date: Aug 1999
Location: Sacramento,Ca,USA member #2634
Posts: 11,975
Received 2 Likes on 1 Post
Originally posted by eau
For a moment I thought Amazon laid off their order specialists
They started paying the order specialists using the same ordering system that customers use.

After months of OT falling off the paycheck due to an address change and the infamous double negative causing previous deductions to be added back as new deductions, Amazon has reached its goal of zero order specialists without layoffs.


Jeff Bezos said" We continue to reach our negative employee growth goals while using the same accounting system to increase profit margins on sales"

When asked to explain Mr. Bezos declined to comment
Old 11-05-02, 09:55 AM
  #4  
DVD Talk Gold Edition
 
boc4ever's Avatar
 
Join Date: Jun 2001
Location: The edge of insanity
Posts: 2,817
Likes: 0
Received 0 Likes on 0 Posts
Originally posted by gcribbs
They started paying the order specialists using the same ordering system that customers use.
This makes me want to laugh and cry at the same time. I keep checking my order for LOTR Gift Set because I'm waiting for the hammer to fall on the coupon code, gc and share the love!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.