Best Buy: Warranty sheet destroyed in flood... now what?
08-16-02, 10:07 AM
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Best Buy: Warranty sheet destroyed in flood... now what?
Hey, guys. I have a warranty on an iPaq and I'd like to make use of it. However, my warranty sheet and receipt were totally destroyed in a small basement flood about a month ago. While I'm aware of the "you must keep paperwork" clause in the warranty, I'm certain that they have a computer record of my warranty, and they've got to have contingency plans in place for things like this.
Anyone have any info? Thanks in advance.
- David Stein
Anyone have any info? Thanks in advance.
- David Stein
08-16-02, 10:47 AM
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Sometimes they can look up your info w/ a phone number or credit card. I've seen this before plenty of times. Go to customer service and explain what happened.
08-16-02, 12:01 PM
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Originally posted by badlieut
Sometimes they can look up your info w/ a phone number or credit card. I've seen this before plenty of times. Go to customer service and explain what happened.
Sometimes they can look up your info w/ a phone number or credit card. I've seen this before plenty of times. Go to customer service and explain what happened.
- David Stein
