Seeker

I bought three Dell computers - 2 in March, one in May.

I'm STILL waiting on my rebates on all 3 (not surprised on May).

The three rebates are for 250, 100, and 80 - a total of $430.

Anyone else at the 16+ week point on a Dell rebate?


And yes, I've babysat these to death - I have "check numbers", promises, and one is supposedly even sent out "on July 25"... but nothing yet.

rebatestatus.com is a pain to work with - they are always fairly friendly, but nothing ever really seems to happen.

new2theplace

Haven't done this my self but I've heard talk (i.e. read on forums) of people waiting up to 3 months for their rebates from Dell.

Actually, I'm reading a post right now about a lot of people not getting their rebates from April.

Check this link out, perhaps there is some info that will help you out: http://www.fatwallet.com/forums/mess...threadid=83309

TheMadMonk

I got mine about 6-8 weeks after I bought my Dell, back in February or so.

jimmywong

I bought a computer from them last July and did not send in my rebate by the due date. I called customer service and was able to send the rebate in a few weeks after the cut-off date. Big

Creek Rat

13 weeks and counting so far for my Dell rebate. That's a heck of a float they've got working. It wouldn't suprise me if we see a class action suit eventually. It's just a inconvience for the single buyer but think of the cash flow they generate by keeping these rebates 6 or 8 weeks after the posted timeline.

DVDKrayzie

i purchased a laptop and a desktop both with rebates about 3 or 4 months ago. I have called, written , emailed about them and they say they dont have either. i sent them my receipts w/o making a copy (stupid me) so now im screwed. i tried calling to get a new one but they said it's too late anyways...wtf im so pissed off i just about gave up. I spent $5000 on those 2 computers and this is what I get. I have owned about 6 Dells now, but this may be my last if I do not get this resolved.

On a side note, my 6 "free months of free aol" ended up costing me the full $21.95/month or whatever. I called aol and they said my purchase orders are incorrect (BOTH of them) and tried to conact Dell, again no help. So finally I called BofA to dispute the charges and as soon as I said AOL she asked me if it was from a Dell promotion. tey get so many calls from Dell screwing people over that she knew right away....

Seeker

After 22 weeks, I received one of my two Dell rebates.

Only took a ton of phone calls and complaining.

I know I wouldn't have received even that had I not put in probably literally hours talking to them.

qbert

i got mine right on time ... i'm actually not shocked at some of these stories. rebates are suck and never beats cash on the spot.

Creek Rat

I just received my Dell rebate check. Total time 14 weeks. So Dell made about $1.18 in interest on my check. Not bad if you mulitply that over a few thousand checks and then add in the non-redemption rate.