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Does Dell charge a restocking fee for items returned???

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Does Dell charge a restocking fee for items returned???

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Old 05-01-02, 11:26 PM
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Does Dell charge a restocking fee for items returned???

I impulse purchased a digital camera and wonder if Dell charges a restocking fee for NON-DEFECTIVE returns?

Thanks in advance.
Old 05-01-02, 11:30 PM
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From their policies page

Unopened Merchandise

Any merchandise for which the original manufacturer's packaging (including any shrink-wrapped or otherwise sealed package containing disks or diskettes for software) is unopened may be returned to Dell, only if accompanied by a Credit Return Authorization Number (CRA), within 30 days of invoice date for a refund of the purchase price, excluding original shipping charges.
Old 05-02-02, 12:25 AM
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"Any merchandise for which the original manufacturer's packaging (including any shrink-wrapped or otherwise sealed package containing disks or diskettes for software)"

Would this policy apply to clear package tape (2"X2" scotch tape) that sealed either side of the box? I peeled the tape off just to take a peek at the contents.
Old 05-03-02, 09:04 PM
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Originally posted by jinjen
"Any merchandise for which the original manufacturer's packaging (including any shrink-wrapped or otherwise sealed package containing disks or diskettes for software)"

Would this policy apply to clear package tape (2"X2" scotch tape) that sealed either side of the box? I peeled the tape off just to take a peek at the contents.
Why don't you just call up Dell and find out?

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