DVDExpress troubles ?? NOT A DEAL < just a warning ...
02-22-02, 06:54 AM
#1
DVD Talk Special Edition
Thread Starter
Join Date: Apr 2000
Location: Cardboard Box , FL
Posts: 1,858
Likes: 0
Received 0 Likes
on
0 Posts
DVDExpress troubles ?? NOT A DEAL < just a warning ...
Expressive
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
Company: DVD Express
Severity: 98
Points: 198
This is from F___edcompany.com , Id be careful ordering from DVDexpress again .
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
Company: DVD Express
Severity: 98
Points: 198
This is from F___edcompany.com , Id be careful ordering from DVDexpress again .
02-22-02, 09:39 PM
#2
DVD Talk Platinum Edition
Well, apparently DvdExpress is almost dead (again):
The Following is from f***edcompany.com today: (check it for yourself, and see)
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
(edited to fix typo)
The Following is from f***edcompany.com today: (check it for yourself, and see)
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
(edited to fix typo)
Last edited by TheMadMonk; 02-22-02 at 11:34 PM.
02-22-02, 10:09 PM
#3
DVD Talk Special Edition
Join Date: Oct 2000
Location: Edwardsville, IL, USA
Posts: 1,278
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by TheMadMonk
Well, apparently DvdExpress is almost dead (again):
The Following is from *****edcompay.com :
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
Well, apparently DvdExpress is almost dead (again):
The Following is from *****edcompay.com :
Apparently DVD Express, who filed Chapter 11 bankruptcy last year, was just kicked out of their home. From one employee, "2 police cars came to our Culver city office. Spoke to the president for 10 minutes. Then a sheriff told us to pack all of our personal belongings." From another employee, "Everyone was standing outside without a clue. A locksmith was changing the locks. No word as of yet of our status."
When: 2/22/2002
02-22-02, 11:32 PM
#4
DVD Talk Platinum Edition
Apparently "new ownership" makes no guarantee of "competent ownership". I certainly wouldn't order anything from them now.
Too bad, they were once a good store. But that was a long, long time ago.
Too bad, they were once a good store. But that was a long, long time ago.
02-23-02, 11:49 AM
#6
DVD Talk Platinum Edition
Join Date: Sep 1999
Location: Seattle, Washington, America the Beautiful
Posts: 3,767
Likes: 0
Received 1 Like
on
1 Post
DVDEXPRESS is the problem company mentioned in *****edcompany.com and NOT DVDEmpire.
Perhaps the moderator will change the title of the post.
Perhaps the moderator will change the title of the post.
Last edited by Startide; 02-23-02 at 11:57 AM.
02-23-02, 12:42 PM
#7
DVD Talk Hall of Fame
Originally posted by Startide
DVDEXPRESS is the problem company mentioned in *****edcompany.com and NOT DVDEmpire.
Perhaps the moderator will change the title of the post.
DVDEXPRESS is the problem company mentioned in *****edcompany.com and NOT DVDEmpire.
Perhaps the moderator will change the title of the post.
Thanks for the head up.
I'm not sure if this was intentional or not, but I'd ask that members keep to the topic at hand in situations where 2 stores might be easily confused (i.e., not bring up problems with Store Y in a thread dedicated to Store X).
-stevevt
02-24-02, 12:19 PM
#10
Senior Member
Join Date: Feb 2002
Posts: 311
Likes: 0
Received 0 Likes
on
0 Posts
Sh*t! I just returned a DVD I bought from them recently for an exchange. Is there a way I can get the post office to stop delivery? It was sent Media Mail, so I'm sure it's still in transit and won't get there until the beginning of March. If they're going out of business, I'm afraid I might never get the exchange or the original item back. I did put Delivery Confirmation on it, so I'll know when they get it, but I don't know what good that'll do me. Well, if nothing else works, hopefully my credit card co. will come through for me.
02-24-02, 05:29 PM
#11
DVD Talk Gold Edition
Join Date: Jan 2002
Location: PDX
Posts: 2,388
Likes: 0
Received 0 Likes
on
0 Posts
It's always a clue when they have a clearance sale trying to off-load their inventory. This is their 2nd major one that I am aware of. The 1st was about a year ago around the time they filed Chapter 11. I made a good killing on their CD inventory sell-off. However the last time around I was looking for good DVD deals (found a couple, but must was junk).
The real big clue is to see how many top titles they never have in stock. If they aren't re-stocking, it is usually a sign of a major cash-flow problem.
The real big clue is to see how many top titles they never have in stock. If they aren't re-stocking, it is usually a sign of a major cash-flow problem.
02-24-02, 08:08 PM
#12
DVD Talk Gold Edition
Join Date: Feb 2000
Location: Calgary, Alberta Canada
Posts: 2,703
Likes: 0
Received 1 Like
on
1 Post
It took a month and a half to get my Buckaroo Banzai from them!
Pre-ordered before January 9th and supposedly shipped on that date, but didn't arrive until February 22nd - hardly "Express" service. I don't know what the problem was there.
Pre-ordered before January 9th and supposedly shipped on that date, but didn't arrive until February 22nd - hardly "Express" service. I don't know what the problem was there.
02-25-02, 12:50 PM
#13
DVD Talk Gold Edition
Join Date: Jan 2002
Location: PDX
Posts: 2,388
Likes: 0
Received 0 Likes
on
0 Posts
And according to another site, the rumors posted by f***edcompany.com, may (repeat may) just be that. However, I would still be wary of placing orders through them. Not that I have had any problems (I am not a heavy user of Express.com anymore, but last order was 2/11/02 and everything arrived on time (some clearance items). . .
latest source of DVD Express news http://www.Videotropic.com/
"DVD Express not closing: And to put to rest some other rumors that have been floating around the 'net, DVD Express has not been locked out of their offices, and has been -- and is -- conducting business as usual. "
latest source of DVD Express news http://www.Videotropic.com/
"DVD Express not closing: And to put to rest some other rumors that have been floating around the 'net, DVD Express has not been locked out of their offices, and has been -- and is -- conducting business as usual. "
Originally posted by TheMadMonk
Well, apparently DvdExpress is almost dead (again):
Well, apparently DvdExpress is almost dead (again):
02-25-02, 02:28 PM
#14
Senior Member
Join Date: Mar 1999
Posts: 657
Likes: 0
Received 0 Likes
on
0 Posts
Below is a response I received from DVDExpress :
from dvdexpress.com
Hi..... It's Howard,
Okay, so the latest rumor going on the web today is that DVD Express or Express Media Group LLC has been kicked out of it's building and is "out of business." This is not true! I am sitting here drinking my cup of coffee and writing this email to you from the very same "rumored" office. We are still here and nothing has
happened.
I pride myself in being upfront and hope that you will treat me with the same respect so here is what I know to be true. DVD Express is operating the business very frugally, but effectively. In any event you will always be paid which I think most of you is concerned about.
As long as I am managing you can rely on the affiliate program to hold up it's end of it's contractual agreement. I consider myself a man of high integrity and believe in honest business practices. If there ever does come a time when I don't believe "situations" are handled properly I will inform you immediately.
If you have any questions or concerns plesae contact me: email or phone!
Again, I am still here! The business is still here
Thanks,
Howard C. Kim
Hi..... It's Howard,
Okay, so the latest rumor going on the web today is that DVD Express or Express Media Group LLC has been kicked out of it's building and is "out of business." This is not true! I am sitting here drinking my cup of coffee and writing this email to you from the very same "rumored" office. We are still here and nothing has
happened.
I pride myself in being upfront and hope that you will treat me with the same respect so here is what I know to be true. DVD Express is operating the business very frugally, but effectively. In any event you will always be paid which I think most of you is concerned about.
As long as I am managing you can rely on the affiliate program to hold up it's end of it's contractual agreement. I consider myself a man of high integrity and believe in honest business practices. If there ever does come a time when I don't believe "situations" are handled properly I will inform you immediately.
If you have any questions or concerns plesae contact me: email or phone!
Again, I am still here! The business is still here
Thanks,
Howard C. Kim
02-25-02, 06:57 PM
#15
New Member
Join Date: Feb 2002
Location: culver city, ca
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
I can confirm this email because it was from me
Hi,
Just to verify this was sent by me (Howard Kim) to my affiliate partners.
email me if you have any questions: [email protected]
Thanks,
howard
Just to verify this was sent by me (Howard Kim) to my affiliate partners.
email me if you have any questions: [email protected]
Thanks,
howard
02-26-02, 06:35 AM
#16
DVD Talk Legend
And on a more positive note.... while my order of 1/25 took nearly three weeks to reach me, I took a chance and ordered Myth of Fingerprints ($6.99) on Thursday, February 21 - and received it YESTERDAY!
02-27-02, 12:07 AM
#17
DVD Talk Special Edition
Join Date: Oct 2000
Location: California
Posts: 1,137
Likes: 0
Received 0 Likes
on
0 Posts
Howard,
Thanks for taking the time to post. Although my order from last month took longer than expected, it did eventually arrive complete, and the charges were correct.
I placed a new order today for several titles that were all shown as "in stock". Hopefully this time it won't take more than a week to process and ship.
Here's hoping for the best, for my order and your company.
Thanks for taking the time to post. Although my order from last month took longer than expected, it did eventually arrive complete, and the charges were correct.
I placed a new order today for several titles that were all shown as "in stock". Hopefully this time it won't take more than a week to process and ship.
Here's hoping for the best, for my order and your company.
02-28-02, 03:06 PM
#18
DVD Talk Special Edition
Join Date: Oct 2000
Location: California
Posts: 1,137
Likes: 0
Received 0 Likes
on
0 Posts
excellent service on my last order
Well, the order that I placed on Tuesday evening arrived today, on Thursday.
All 4 items were correct, the billing notice was for the right amount, and it was shipped priority mail.
The online inventory system seems to be working properly, and the processing time was excellent (contrary to my previous order).
I'd encourage anyone to give these folks another chance.
All 4 items were correct, the billing notice was for the right amount, and it was shipped priority mail.
The online inventory system seems to be working properly, and the processing time was excellent (contrary to my previous order).
I'd encourage anyone to give these folks another chance.
02-28-02, 04:44 PM
#19
Senior Member
Join Date: Feb 2002
Posts: 311
Likes: 0
Received 0 Likes
on
0 Posts
dvd2001, what problems did you have with online inventory on your last order? Curious, because I tried cancelling some backordered items on an order last month and the system wouldn't let me. Also, took 3 weeks to get my first shipment from them, even though it was sent Priority. My other shipments arrived more quickly, though.
02-28-02, 08:40 PM
#20
DVD Talk Special Edition
Join Date: Oct 2000
Location: California
Posts: 1,137
Likes: 0
Received 0 Likes
on
0 Posts
T-rex,
I didn't have any problems with the online inventory on the previous order, it was just that it was over a week from the time I placed the order without getting any sort of response.
Since there was a lot of negative feedback about them at the time, I tried to cancel the order, and of course, that got the ball rolling, and I got a message "too late to cancel, already shipped". Well fine, that's what I wanted anyway.
But again, this last order went very well, and I only tried it again because of the considerate post by Howard Kim.
In order to keep prices competitive, we need more online retailers, not less.
I didn't have any problems with the online inventory on the previous order, it was just that it was over a week from the time I placed the order without getting any sort of response.
Since there was a lot of negative feedback about them at the time, I tried to cancel the order, and of course, that got the ball rolling, and I got a message "too late to cancel, already shipped". Well fine, that's what I wanted anyway.
But again, this last order went very well, and I only tried it again because of the considerate post by Howard Kim.
In order to keep prices competitive, we need more online retailers, not less.
03-01-02, 05:08 PM
#21
Senior Member
Join Date: Feb 2002
Posts: 311
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by dvd2001
Since there was a lot of negative feedback about them at the time, I tried to cancel the order, and of course, that got the ball rolling, and I got a message "too late to cancel, already shipped". Well fine, that's what I wanted anyway.
Since there was a lot of negative feedback about them at the time, I tried to cancel the order, and of course, that got the ball rolling, and I got a message "too late to cancel, already shipped". Well fine, that's what I wanted anyway.
But I am glad they went ahead and got all the backordered stuff. Considering there was only 1 copy left of a couple DVDs I ordered in the Savings Central, they could have just cancelled the order if they wanted.
03-01-02, 10:59 PM
#22
DVD & Video Game Reviewer
Well, we shall see what happens with my order, I just placed an order today for 2 70% off dvds, and $.99 shipping for each dvd this morning. This afternoon i received shipping confirmation. We shall see when/if the package arrives i guess 
todd
todd
