Purple storm (hkdvd) defective
06-23-01, 04:04 PM
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Hi, I recently bought a bunch of hkdvds from dddhouse.com,
and I have been watchin a couple of them, today I was watchin Purple storm, and as it reached chapter 7 it freezed up, and wouldnt play anything. Has this happened to anyone? I dont think it is my player, hitachi-DV-P250, as I have tried it on multiple players including my dvd-rom. Does dddhouse.com have a good return policy? or will it cost me a forture to send it back to hong kong? Thanks.
James
and I have been watchin a couple of them, today I was watchin Purple storm, and as it reached chapter 7 it freezed up, and wouldnt play anything. Has this happened to anyone? I dont think it is my player, hitachi-DV-P250, as I have tried it on multiple players including my dvd-rom. Does dddhouse.com have a good return policy? or will it cost me a forture to send it back to hong kong? Thanks.
James
06-23-01, 04:32 PM
#2
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my copy from DDDHouse played fine. Great film and great DVD also. I'm sure the return policy is good - I don't know if it would be worth it though with shipping costs and stuff... just email Johnny about it.
06-23-01, 05:09 PM
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Mine is fine as well. Probably a bad disc or a compatibility problem with your player. To return the disc all you have to do is send the disc itself in an envelope. I think it's under a buck. It might be a good idea to just send an email to let them know your sending it back.
[Edited by ScreachingWeasel on 06-23-01 at 03:13 PM]
[Edited by ScreachingWeasel on 06-23-01 at 03:13 PM]
06-23-01, 07:08 PM
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if it's within a couple of weeks of when it shipped there shouldn't be any problem with returning it. As the poster above mentioned, just send back the disc itself in an envelope. You'll then get back a replacement disc a couple of weeks later. First class mail from the US to HK should cost around 80 cents. First class mail takes about a week to get to HK. BTW the 80 cents is not refundable, I asked before.
06-23-01, 07:10 PM
#5
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The only disk I've ever had a problem w/ from HK was "Cold War". I sent it back for replacment and that one was even worse 
At that point I just dropped it since I was blowing more in shipping than the price of the DVD 
Follow the advice above and you should get a replacement soon.
At that point I just dropped it since I was blowing more in shipping than the price of the DVD Follow the advice above and you should get a replacement soon.
06-24-01, 01:01 PM
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Canada Post rates
for international, here's a link:
http://www.canadapost.ca/personal/of...nt/rates-e.asp
I'm going to take an educated guess and say that the weight will be between 20-50g, which would cost $1.60CN. Someone with a weighing scale let us know how many grams a DVD actually weighs. (1 oz is equivalent to around 28.375g for us metrically-challenged Americans).
http://www.canadapost.ca/personal/of...nt/rates-e.asp
I'm going to take an educated guess and say that the weight will be between 20-50g, which would cost $1.60CN. Someone with a weighing scale let us know how many grams a DVD actually weighs. (1 oz is equivalent to around 28.375g for us metrically-challenged Americans).
