MrJeff

users at other forums are saying they received a 10% off coupon at bestbuy for there $5 xbox games being canceled. I haven't received one however, and I'm getting bitter Anyone else?

-Jeff

Copenhagen

When did you place your order? Mine was last Sunday and I received my coupon on Wednesday.

gorgo99

Interesting... I received my only "shipped" item from the deal yesterday (I in-store pickuped a lot) and today I see the remaining items as cancelled in my online status.

What's weird, though, is then there is now a separate completely "cancelled" order of everything I picked up in-store. So who knows what my bill is going to be... curious.

RoQuEr

Don't be bitter. They have no reason to honor clerical mistakes.

Gideon68

Just a heads up about new BB.com deal...

No matter how many qualifying full priced games you purchase you can only get 1 $5 Platinum Hits titles. So if you order more than 1 full priced qualifying title, do it in separate orders to get more than one $5 Platinum Hits title.

http://www.bestbuy.com/site/olspage....&type=category

Josh H

Yep. And it's quite awesome that they are sending out a coupon, rather than just cancelling them and not doing anything about it like other e-tailers have in misprices/glitches.

If you haven't got the coupon, just give it another week or so, and if you don't get one give them a call.

For the person who got the games, and asked about the bill, you shouldn't get one. You only authorized the $5 charges (plus the full priced game) they can't charge you more than that.

Superboy

10% off isn't much. Even on a $50 game that's matched by the $5 off coupon, and on lesser-priced items it's not very useful. Ah well, it was nice of BB.

taylor34

If someone doesn't want their 10% coupon, I've got a buddy who might use one on an xbox. Only if you're not going to use it though--Thanks!

Taylor34

Copenhagen

They aren't transferrable...the best one could do is have someone with it place the order, have it sent to another party and get paid back.

Tuan Jim

Interestingly when I got the initial email the listed date said that the coupon would be good from 1/11 (today) till 1/31 or something like that so I couldn't have used it when I got the email a few days ago anyways -- didn't try.

Is there any way to use a gamers GC online? Or do you have to use it in store?

Copenhagen

I'm pretty sure you can only use those in store.

Bluebomber

At first I thought the coupon was a good thing since I needed a new receiver, but then I remembered I can't get reward zone points if I order online and do store pick up, still a nice gesture.

Copenhagen

Sure you can..just call them and have them credit your account.

MrJeff

I really don't care that much about the 10% but there site is just annoying. I ordered something else from them recently, and I never received a confirmation email or a pick-up notice for the store. I went to the store after the website indicated that it was available for pickup, but they wouldn't release it without the email. That was really frustrating because I had to wait in line 30 minutes to even talk to the clerk. I eventually convinced them to sell me the item, but they were unable to print me out a receipt because of some computer glitch. Its just one thing after another...

Also, my orders were canceled without any notice or acknowledgement from bestbuy.com. I just feel that they should treat there customers with more respect...

sniper308

Well, at least they are being consistent, I mean they are offering the same service on the web that they do in the store (it just happens to be bad)

~~ PAL ~~

10% isn't much for a game like you said. But if the 10% off coupon is used for big-ticket items like HDTVs and such, then it's a lot more useful.

Tuan Jim

The pickup in store option doesn't give you an option to pay in store does it? If so, one could conceivably get the 10% off and then still use the Gamers cards, etc.

anyone know more about this?

mkdevo

FYI - this 10% off can be used on gift cards!!

picked up $630 in GC's for $567...