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Old 01-11-04, 04:03 AM   #1
MrJeff
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10% off BB as sorry for canceling $5 xbox game

users at other forums are saying they received a 10% off coupon at bestbuy for there $5 xbox games being canceled. I haven't received one however, and I'm getting bitter Anyone else?

-Jeff
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Old 01-11-04, 04:05 AM   #2
Copenhagen
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When did you place your order? Mine was last Sunday and I received my coupon on Wednesday.
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Old 01-11-04, 11:08 AM   #3
gorgo99
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Interesting... I received my only "shipped" item from the deal yesterday (I in-store pickuped a lot) and today I see the remaining items as cancelled in my online status.

What's weird, though, is then there is now a separate completely "cancelled" order of everything I picked up in-store. So who knows what my bill is going to be... curious.
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Old 01-11-04, 11:39 AM   #4
RoQuEr
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Don't be bitter. They have no reason to honor clerical mistakes.
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Old 01-11-04, 12:43 PM   #5
Gideon68
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Just a heads up about new BB.com deal...

No matter how many qualifying full priced games you purchase you can only get 1 $5 Platinum Hits titles. So if you order more than 1 full priced qualifying title, do it in separate orders to get more than one $5 Platinum Hits title.

http://www.bestbuy.com/site/olspage....&type=category
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Old 01-11-04, 01:12 PM   #6
Josh H
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Quote:
Originally posted by RoQuEr
Don't be bitter. They have no reason to honor clerical mistakes.
Yep. And it's quite awesome that they are sending out a coupon, rather than just cancelling them and not doing anything about it like other e-tailers have in misprices/glitches.

If you haven't got the coupon, just give it another week or so, and if you don't get one give them a call.

For the person who got the games, and asked about the bill, you shouldn't get one. You only authorized the $5 charges (plus the full priced game) they can't charge you more than that.
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Old 01-11-04, 05:29 PM   #7
Superboy
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10% off isn't much. Even on a $50 game that's matched by the $5 off coupon, and on lesser-priced items it's not very useful. Ah well, it was nice of BB.
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Old 01-11-04, 05:51 PM   #8
taylor34
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If someone doesn't want their 10% coupon, I've got a buddy who might use one on an xbox. Only if you're not going to use it though--Thanks!

Taylor34
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Old 01-11-04, 05:52 PM   #9
Copenhagen
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They aren't transferrable...the best one could do is have someone with it place the order, have it sent to another party and get paid back.
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Old 01-11-04, 06:44 PM   #10
Tuan Jim
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Interestingly when I got the initial email the listed date said that the coupon would be good from 1/11 (today) till 1/31 or something like that so I couldn't have used it when I got the email a few days ago anyways -- didn't try.

Is there any way to use a gamers GC online? Or do you have to use it in store?
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Old 01-11-04, 06:45 PM   #11
Copenhagen
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I'm pretty sure you can only use those in store.
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Old 01-11-04, 08:39 PM   #12
Bluebomber
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At first I thought the coupon was a good thing since I needed a new receiver, but then I remembered I can't get reward zone points if I order online and do store pick up, still a nice gesture.
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Old 01-11-04, 08:43 PM   #13
Copenhagen
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Sure you can..just call them and have them credit your account.
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Old 01-12-04, 04:45 AM   #14
MrJeff
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I really don't care that much about the 10% but there site is just annoying. I ordered something else from them recently, and I never received a confirmation email or a pick-up notice for the store. I went to the store after the website indicated that it was available for pickup, but they wouldn't release it without the email. That was really frustrating because I had to wait in line 30 minutes to even talk to the clerk. I eventually convinced them to sell me the item, but they were unable to print me out a receipt because of some computer glitch. Its just one thing after another...

Also, my orders were canceled without any notice or acknowledgement from bestbuy.com. I just feel that they should treat there customers with more respect...
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Old 01-12-04, 09:24 AM   #15
sniper308
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Quote:
Originally posted by MrJeff

Also, my orders were canceled without any notice or acknowledgement from bestbuy.com. I just feel that they should treat there customers with more respect...
Well, at least they are being consistent, I mean they are offering the same service on the web that they do in the store (it just happens to be bad)
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Old 01-12-04, 10:44 AM   #16
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Quote:
Originally posted by Superboy
10% off isn't much. Even on a $50 game that's matched by the $5 off coupon, and on lesser-priced items it's not very useful. Ah well, it was nice of BB.
10% isn't much for a game like you said. But if the 10% off coupon is used for big-ticket items like HDTVs and such, then it's a lot more useful.
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Old 01-13-04, 06:56 AM   #17
Tuan Jim
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The pickup in store option doesn't give you an option to pay in store does it? If so, one could conceivably get the 10% off and then still use the Gamers cards, etc.

anyone know more about this?
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Old 01-13-04, 07:02 AM   #18
mkdevo
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FYI - this 10% off can be used on gift cards!!

picked up $630 in GC's for $567...
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