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Old 01-17-17, 10:31 PM   #1
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Could a new keyboard and mouse affect performance of computer?

My mom got a new keyboard and mouse that uses USB to connect. She swears ever since her pc has had significant problems connecting to internet and working properly as a whole. I didn't think it had anything to do with it and think it's a malware that she downloaded (she opens every email and stupid links her friends send her, so I know it's that). She does have McAfee protection and I don't think it was ever as bad as she tells me it is now. Only when I'm over does it work properly so I haven't seen the error message she gets.

So could it be the keyboard or not at all?
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Old 01-17-17, 10:58 PM   #2
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Re: Could a new keyboard and mouse affect performance of computer?

I don't think that's possible, but I'm not a computer science major. You could try taking that keyboard and mouse and use it on another PC or laptop and see if the problems persist.

I'm going to say it's all those emails your mother opens.
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Old 01-17-17, 11:48 PM   #3
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Re: Could a new keyboard and mouse affect performance of computer?

What happened to her not wanting to use USB?

I doubt it's the new peripherals though - it could be possible that whatever software that manages the keyboard and mouse could cause issues, but "problems connecting to the internet and working properly as a whole" is pretty vague. I'd be curious what that actually means; do web pages not load? Are there actual error messages? Is overall system performance just slow opening apps?
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Old 01-18-17, 02:45 PM   #4
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Re: Could a new keyboard and mouse affect performance of computer?

Quote:
Originally Posted by OldBoy View Post
Only when I'm over does it work properly so I haven't seen the error message she gets.
Maybe it's a ruse to get you to come over?
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Old 01-18-17, 04:20 PM   #5
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Re: Could a new keyboard and mouse affect performance of computer?

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Originally Posted by fumanstan View Post
What happened to her not wanting to use USB?
they don't seem to make one that mimicked her last one that came with PC.
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Old 01-19-17, 06:10 AM   #6
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Re: Could a new keyboard and mouse affect performance of computer?

Most of the time you really don't need to install the software that comes with mice/keyboards unless the mouse/keyboard has some fancy buttons you'll probably never use anyway. Most of the time if you just plug it/them into your computer and turn it on, the operating system will install generic drivers which will enable functionality of the devices. Oftentimes the software they want you to install is bloated crapware that runs in the background always, and is oftentimes unnecessary.

Having said that, I don't think the software (even if it was installed) would/should impact the performance of the computer to that great a degree unless the computer was underpowered to begin with (or had an insufficient amount of memory installed).

More likely it's malware, like others have suggested. Try doing a full scan with the installed antivirus and try scanning with Malwarebyte's Anti-Malware...

http://filehippo.com/download_malwar..._anti_malware/

Be sure to uncheck the free trial of Malwarebyte's Anti-Malware Pro (or whatever they call it) during install. Also, go into Settings and have it scan for rootkits too.
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Old 01-19-17, 06:45 AM   #7
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Re: Could a new keyboard and mouse affect performance of computer?

I agree with the Malware suggestion or even the drivers.

I have also seen issues with keyboards that have macro keys or function keys for web surfing that cause issues. I also have seen issues with USB drivers in the pc itself or the USB device they are plugged into.
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Old 01-20-17, 05:04 PM   #8
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Re: Could a new keyboard and mouse affect performance of computer?

Wireless keyboards/mice and both Wifi and Bluetooth all use the same basic 2.4Ghz spectrum. If it's not a well constructed wireless keyboard system, or the Wifi signal was already very weak, it could interfere with getting Wifi on the PC.

What brand and model is the keyboard/mouse combo? If it's Logitech it's probably fine.
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Old 01-21-17, 10:08 PM   #9
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Re: Could a new keyboard and mouse affect performance of computer?

I know she returned a Logitech bc she said it was too noisy. Supposedly got a quieter, name I never heard of one...
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Old 01-21-17, 10:36 PM   #10
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Re: Could a new keyboard and mouse affect performance of computer?

Tell her to stop visiting pr0n sites.
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