Restoring USB 2.0 capability to my Dell

nazz · 09-26-06, 11:12 AM

I completely reinstalled my XP OS on my Dell Dimension 8400 a while back and seem to have lost USB 2.0 capabilty. Is there something special I need to do or install to regain that abilty?

McHawkson · 09-26-06, 11:53 AM

Does it come that way when you bought Dell? If so, it should be on Dell restore CD that came with the computer.

nazz · 09-26-06, 12:22 PM

It came with it but I did a clean install and downloaded certain additions from the Dell site. What would I specifically need to download or install to add 2.0 capabilty?

Chew · 09-26-06, 12:51 PM

I had the exact same issue: Dell 8400 computer, clean install of XP, CD wasn't any help and neither was driver download from the Dell website. The drivers are supposed to be included in SP2 according to X.

I got so frustrated with trying to figure out how to fix it, I just gave up and bought a USB 2.0 card.

That wasn't any help.

nazz · 09-26-06, 03:25 PM

Quote:

Originally Posted by Chew

I had the exact same issue: Dell 8400 computer, clean install of XP, CD wasn't any help and neither was driver download from the Dell website. The drivers are supposed to be included in SP2 according to X.

I got so frustrated with trying to figure out how to fix it, I just gave up and bought a USB 2.0 card.

That wasn't any help.

That's my problem exactly. I just got back from BB where I was picking up an external 500 GB drive that's 2.0 USB. I didn't even think of getting a card like you did. I guess I'll keep trying to figure it out. It does help to know it happened to you too. I thought maybe it was just me!

BigPete · 09-26-06, 05:05 PM

find the "pci to usb host controller" in the device manager. right click on it and select update driver. see if that helps.

if not, try selecting uninstall, reboot, and let it redetect. the key is to making it show up as an "enhanced ... controller" in the list.

nazz · 09-26-06, 07:12 PM

I found the enhanced controller in the device manager and have installed the external drive. I started copying about 80 GB of video files over to it about two hours ago. How long should this take through USB 2.0 vs 1.1?

BigPete · 09-26-06, 07:50 PM

USB2 would be 2-4 hrs, USB1 would be at least 20 hrs

matome · 09-26-06, 08:12 PM

Yeah, that's a big-ass transfer for USB2.0.

nazz · 09-26-06, 08:38 PM

It's still going and appears to have quite a ways to go, so I guess it's transfering at 1.1 unfortunately. I suppose I'll just let it run all night and maybe all day tomorrow while I'm at work. I didn't realize there was such a huge difference between USB2 and 1.1.

DVD-ho78(DTS) · 09-27-06, 07:19 PM

I had this issue on my Dell when I installed the OS on my new hard drive. I fixed it by using the Dell ResourceCD that came with the computer. It has an option on it to add USB 2.0 support.

4KRG · 09-27-06, 10:11 PM

nazz - you want to go to support.dell.com

http://support.dell.com/support/down...=us&l=en&s=gen

find your machine, then your OS, then download and install the driver under

CHIPSET
>Intel Chipset Software Installation Utility

You might even want to go to the control panel, device manager, locate all the items under the USB heading, right click on them and un-install first. Then install the chipset driver and reboot.

nazz · 09-28-06, 08:58 AM

Thanks for the info guys. I'll work on that tonight.

In other news, I realized after transferring all of those video files that this WD 500GB My Book drive came formatted with FAT32 on it. Looks like I'm going to have to start over and reformat the thing.

09-26-06, 11:12 AM	#1
nazz DVD Talk Limited Edition Join Date: Aug 1999 Location: Land of the Free Posts: 5,989	Restoring USB 2.0 capability to my Dell I completely reinstalled my XP OS on my Dell Dimension 8400 a while back and seem to have lost USB 2.0 capabilty. Is there something special I need to do or install to regain that abilty?

09-26-06, 11:53 AM	#2
McHawkson DVD Talk Legend Join Date: Jan 2000 Location: America Empire Posts: 13,902	Does it come that way when you bought Dell? If so, it should be on Dell restore CD that came with the computer. __________________ Is that the best you can do, you pansies? - Marv in Sin City Croc RULE!

09-26-06, 12:51 PM	#4
Chew DVD Talk Legend Join Date: May 1999 Location: South of Titletown Posts: 18,628	I had the exact same issue: Dell 8400 computer, clean install of XP, CD wasn't any help and neither was driver download from the Dell website. The drivers are supposed to be included in SP2 according to X. I got so frustrated with trying to figure out how to fix it, I just gave up and bought a USB 2.0 card. That wasn't any help. __________________ XBL/PSN: chew1138 Weekly Tuesday Warhawk Night (PS3)

09-26-06, 05:05 PM	#6
BigPete DVD Talk Hall of Fame Join Date: Oct 1999 Location: not CT Posts: 9,479	find the "pci to usb host controller" in the device manager. right click on it and select update driver. see if that helps. if not, try selecting uninstall, reboot, and let it redetect. the key is to making it show up as an "enhanced ... controller" in the list. __________________ "What, are you kidding? Leviticus is an action packed thrill a minute! From the beginning where the lord tells Moses how to properly sacrifice animals (with much talk of blood and killing and the word "asunder" used a couple of times), to the very end where he's telling Moses what the value of a human being is, insofar as how much he should give to priests. And the bit in the middle about how everyone should keep their clothes on? Wow, just WOW, that's all I have to say." -Otto

09-26-06, 07:50 PM	#8
BigPete DVD Talk Hall of Fame Join Date: Oct 1999 Location: not CT Posts: 9,479	USB2 would be 2-4 hrs, USB1 would be at least 20 hrs __________________ "What, are you kidding? Leviticus is an action packed thrill a minute! From the beginning where the lord tells Moses how to properly sacrifice animals (with much talk of blood and killing and the word "asunder" used a couple of times), to the very end where he's telling Moses what the value of a human being is, insofar as how much he should give to priests. And the bit in the middle about how everyone should keep their clothes on? Wow, just WOW, that's all I have to say." -Otto

09-26-06, 12:22 PM	#3
nazz DVD Talk Limited Edition Join Date: Aug 1999 Location: Land of the Free Posts: 5,989	It came with it but I did a clean install and downloaded certain additions from the Dell site. What would I specifically need to download or install to add 2.0 capabilty?

09-26-06, 07:12 PM	#7
nazz DVD Talk Limited Edition Join Date: Aug 1999 Location: Land of the Free Posts: 5,989	I found the enhanced controller in the device manager and have installed the external drive. I started copying about 80 GB of video files over to it about two hours ago. How long should this take through USB 2.0 vs 1.1?

09-26-06, 08:12 PM	#9
matome DVD Talk Legend Join Date: Oct 1999 Location: NY Posts: 12,304	Yeah, that's a big-ass transfer for USB2.0. __________________ DVD/Blu-Ray/HD-DVD \| Blu-Ray only \| Laserdisc

09-26-06, 08:38 PM	#10
nazz DVD Talk Limited Edition Join Date: Aug 1999 Location: Land of the Free Posts: 5,989	It's still going and appears to have quite a ways to go, so I guess it's transfering at 1.1 unfortunately. I suppose I'll just let it run all night and maybe all day tomorrow while I'm at work. I didn't realize there was such a huge difference between USB2 and 1.1.

09-27-06, 07:19 PM	#11
DVD-ho78(DTS) DVD Talk Platinum Edition Join Date: Jan 2000 Location: Florida Posts: 3,529	I had this issue on my Dell when I installed the OS on my new hard drive. I fixed it by using the Dell ResourceCD that came with the computer. It has an option on it to add USB 2.0 support.

09-27-06, 10:11 PM	#12
4KRG DVD Talk Legend Join Date: Jan 2000 Posts: 15,430	nazz - you want to go to support.dell.com http://support.dell.com/support/down...=us&l=en&s=gen find your machine, then your OS, then download and install the driver under CHIPSET >Intel Chipset Software Installation Utility You might even want to go to the control panel, device manager, locate all the items under the USB heading, right click on them and un-install first. Then install the chipset driver and reboot.

09-28-06, 08:58 AM	#13
nazz DVD Talk Limited Edition Join Date: Aug 1999 Location: Land of the Free Posts: 5,989	Thanks for the info guys. I'll work on that tonight. In other news, I realized after transferring all of those video files that this WD 500GB My Book drive came formatted with FAT32 on it. Looks like I'm going to have to start over and reformat the thing.