My brand new ATI 9800 XT 256mb - DOA!!?? *CRY*

ravan · 04-29-04, 09:29 PM

Unpacked, installed..

As soon as i turn on the PC i only get jibberish - some random colored blocks. sounds like the computer is thinking about booting up normally (harddrive spins etc).

But no go on any video output..

- tried both outputs (DVI / vga)
- unplugged some other stuff (cdroms, dvd, other PCI cards to make sure there was ample power (should be anyway, but just in case).

Next step sacrificing a chicken.. Any ideas or am i DOA/SOL?

X · 04-29-04, 09:42 PM

Is there a separate power connector on it you can hook up? What did you have in there before? Your motherboard can handle a newer card like that?

ravan · 04-29-04, 09:57 PM

Its a soyo dragon platinum, its only like 6 months old .. yes there is a separate powerconnector that I hooked up..

And latest news : just put in my old card - NOTHING! So I think the new card fried the AGP slot.

F..........................................................k!! Thanks Buy.com

ravan · 04-30-04, 12:14 AM

ok got a little excited there.. old card is working again, no idea what was wrong..

new card works in ooold computer (just for test).. so some mobo incompatibility perhaps? sigh..

X · 04-30-04, 12:25 AM

What was your old card?

You might want to set your BIOS to default or "safe" settings in case you have an AGP tweak that the card doesn't like.

Of course know or write down the settings you currently have before doing that.

Thrush · 04-30-04, 12:27 AM

Try updating your mobo bios.
What PSU do you have?

ravan · 04-30-04, 01:14 AM

just did the update.. its an antec sonata case, 380W

Having weird issues updating the bios - I cant see the mobo name version in motherboard monitor and similar tools. when i boot up i only see some rev number and also nothing in the device manager.

I looked at the newegg invoice and it says :
MB 875P SY-P4I875P SOYO RTL

It should be the dragon platinum edition, but when i try to flash
p4cw4ba4.exe
2004-04-29
Bios Revision 4BA4 for the SY-P4I875P DRAGON 2 (Platinum Edition)
from soyousa.com it says it doesnt match..

I could flash
p4cw4aa1.bin
This upgrade requires Awdflash.exe
2003-05-16
BIOS Revision: P4ICW_4AA1

but that looks way old - and didnt help anything.
both from here:
http://www.soyousa.com/downloads/sel...3=BIOS+Upgrade

Ideas most welcome!

ravan · 04-30-04, 01:21 AM

Quote:

Originally posted by X
What was your old card?

You might want to set your BIOS to default or "safe" settings in case you have an AGP tweak that the card doesn't like.

Of course know or write down the settings you currently have before doing that.

I'll try fiddling with that.. have to put in the old card every time.

Anyway, i'm severely untweaked - I never overclock or mess with anything because i want to avoid stuff like this

Maybe thats the problem.. Old card was a radeon 8500

ravan · 04-30-04, 01:30 AM

increaming the voltage to the AGP to 1.6V didnt help (Soyo recommended that for the 9700 ATI card so thought maybe..)

Can i hurt the card if i try 1.7 or 1.8?

X · 04-30-04, 01:35 AM

I don't know. I suppose you could try 1.7 quickly and see if it helps at all. (Except you have to have your 8500 in there at that voltage if it doesn't work).

You might need to do some searching around. Perhaps call Soyo.

gcribbs · 04-30-04, 01:52 AM

A strange idea maybe. if you can get the second computer close enough to the Soyo computer try using the connector of the old computers power supply while the 9800XT card is in the soyo since it works in the older computer. If the card works in the new computer now while getting power from the connector of the old computer you know it is a PS problem in the new system.

Maybe the new computer is just not providing enough power.

Of course you will have to turn on the old computer first then the new computer second.

I hope this makes sense

you could also switch the power supply to the new system.

ravan · 04-30-04, 01:53 AM

Yeah it does, but i really doubt its a PS problem since its 380W and theres only 2 hdd's and the agp card - i disconnected everything else.

But i'm almost ready to try anything so

gcribbs · 04-30-04, 01:59 AM

Quote:

Originally posted by ravan
Yeah it does, but i really doubt its a PS problem since its 380W and theres only 2 hdd's and the agp card - i disconnected everything else.

But i'm almost ready to try anything so

If you can get them close enough it should only take a few moments to test this out.

Trigger · 04-30-04, 02:48 AM

I'm guessing bad bios setting. reset the bios and then try again.

ravan · 05-05-04, 02:19 AM

Its official - Soyo Dragon 2 does NOT WORK with that card.. I called ATI customer care (that hurt my pride so much...) and they had a few cases of this and no solution.

They told me to return the card or get a new motherboard

Card returned...

NOW.. my only remnant from this disaster is that now my built in NIC stopped working!

Shows up as yellow warning in device mgr "this device does not work because there isnt enough resources" which is total bull...

Just for kicks I tried takiing out other cards, disabling pretty much all built in stuff (USB ports, firewire, raid controller etc).. Same problem..

Worked fine before all this videocard gunk!Sigh...

X · 05-05-04, 09:47 AM

Get rid of the ATI device drivers. They have a program on their site that cleans them all out.

ravan · 05-05-04, 10:14 AM

then I fear my 8500 card wont work so well

But good point, maybe I should try it if it cleans out gunk..

that was 20 hrs down the drain... well, I guess I'll try the x800 or maybe just be cheap and get a 9800 pro.. if that works

ravan · 05-05-04, 05:17 PM

no luck - except now i have 600x400 resolution and the text is like 2 miles high

gcribbs · 05-05-04, 10:27 PM

can you return the MB and get an ASUS board?

ravan · 05-05-04, 11:45 PM

No, its about 6 months old.. Gfxboard is already sent back too, so now i'm just waiting a couple of weeks to see prices adjust with the new cards just out.

Hey thanks for the RAM btw!! Server is humming and happy

gcribbs · 05-06-04, 12:24 AM

Quote:

Originally posted by ravan
No, its about 6 months old.. Gfxboard is already sent back too, so now i'm just waiting a couple of weeks to see prices adjust with the new cards just out.

Hey thanks for the RAM btw!! Server is humming and happy

Mine is doing well also. best $300 I have spent

ravan · 05-06-04, 12:28 AM

i'm hiijacking my own thread, but i guess case is closed

Its a really cool server and its super super quiet! I looove it!

04-29-04, 09:29 PM	#1
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	My brand new ATI 9800 XT 256mb - DOA!!?? CRY Unpacked, installed.. As soon as i turn on the PC i only get jibberish - some random colored blocks. sounds like the computer is thinking about booting up normally (harddrive spins etc). But no go on any video output.. - tried both outputs (DVI / vga) - unplugged some other stuff (cdroms, dvd, other PCI cards to make sure there was ample power (should be anyway, but just in case). Next step sacrificing a chicken.. Any ideas or am i DOA/SOL?

04-30-04, 01:52 AM	#11
gcribbs DVD Talk Legend Join Date: Aug 1999 Location: Sacramento,Ca,USA member #2634 Posts: 11,866	A strange idea maybe. if you can get the second computer close enough to the Soyo computer try using the connector of the old computers power supply while the 9800XT card is in the soyo since it works in the older computer. If the card works in the new computer now while getting power from the connector of the old computer you know it is a PS problem in the new system. Maybe the new computer is just not providing enough power. Of course you will have to turn on the old computer first then the new computer second. I hope this makes sense you could also switch the power supply to the new system. __________________ Klipsch RF-3II- Front and Surrounds Klipsch RC-35 Center Energy S10.2 Subwoofer Denon 2802

04-30-04, 02:48 AM	#14
Trigger DVD Talk Legend Join Date: Jul 2000 Location: Arizona, USA Posts: 23,459	I'm guessing bad bios setting. reset the bios and then try again. __________________ theomnom.com Before you speak, ask yourself, is it kind, is it necessary, is it true, does it improve on the silence? Sai Baba

05-05-04, 10:27 PM	#19
gcribbs DVD Talk Legend Join Date: Aug 1999 Location: Sacramento,Ca,USA member #2634 Posts: 11,866	can you return the MB and get an ASUS board? __________________ Klipsch RF-3II- Front and Surrounds Klipsch RC-35 Center Energy S10.2 Subwoofer Denon 2802

04-29-04, 09:42 PM	#2
X Administrator Join Date: Oct 1987 Location: AA- Posts: 10,145	Is there a separate power connector on it you can hook up? What did you have in there before? Your motherboard can handle a newer card like that?

04-29-04, 09:57 PM	#3
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	Its a soyo dragon platinum, its only like 6 months old .. yes there is a separate powerconnector that I hooked up.. And latest news : just put in my old card - NOTHING! So I think the new card fried the AGP slot. F..........................................................k!! Thanks Buy.com

04-30-04, 12:14 AM	#4
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	ok got a little excited there.. old card is working again, no idea what was wrong.. new card works in ooold computer (just for test).. so some mobo incompatibility perhaps? sigh..

04-30-04, 12:25 AM	#5
X Administrator Join Date: Oct 1987 Location: AA- Posts: 10,145	What was your old card? You might want to set your BIOS to default or "safe" settings in case you have an AGP tweak that the card doesn't like. Of course know or write down the settings you currently have before doing that.

04-30-04, 12:27 AM	#6
Thrush DVD Talk Ultimate Edition Join Date: Jun 2001 Location: Under a dead Ohio sky Posts: 4,068	Try updating your mobo bios. What PSU do you have?

04-30-04, 01:14 AM	#7
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	just did the update.. its an antec sonata case, 380W Having weird issues updating the bios - I cant see the mobo name version in motherboard monitor and similar tools. when i boot up i only see some rev number and also nothing in the device manager. I looked at the newegg invoice and it says : MB 875P SY-P4I875P SOYO RTL It should be the dragon platinum edition, but when i try to flash p4cw4ba4.exe 2004-04-29 Bios Revision 4BA4 for the SY-P4I875P DRAGON 2 (Platinum Edition) from soyousa.com it says it doesnt match.. I could flash p4cw4aa1.bin This upgrade requires Awdflash.exe 2003-05-16 BIOS Revision: P4ICW_4AA1 but that looks way old - and didnt help anything. both from here: http://www.soyousa.com/downloads/sel...3=BIOS+Upgrade Ideas most welcome!

04-30-04, 01:30 AM	#9
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	increaming the voltage to the AGP to 1.6V didnt help (Soyo recommended that for the 9700 ATI card so thought maybe..) Can i hurt the card if i try 1.7 or 1.8?

04-30-04, 01:35 AM	#10
X Administrator Join Date: Oct 1987 Location: AA- Posts: 10,145	I don't know. I suppose you could try 1.7 quickly and see if it helps at all. (Except you have to have your 8500 in there at that voltage if it doesn't work). You might need to do some searching around. Perhaps call Soyo.

04-30-04, 01:53 AM	#12
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	Yeah it does, but i really doubt its a PS problem since its 380W and theres only 2 hdd's and the agp card - i disconnected everything else. But i'm almost ready to try anything so

05-05-04, 02:19 AM	#15
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	Its official - Soyo Dragon 2 does NOT WORK with that card.. I called ATI customer care (that hurt my pride so much...) and they had a few cases of this and no solution. They told me to return the card or get a new motherboard Card returned... NOW.. my only remnant from this disaster is that now my built in NIC stopped working! Shows up as yellow warning in device mgr "this device does not work because there isnt enough resources" which is total bull... Just for kicks I tried takiing out other cards, disabling pretty much all built in stuff (USB ports, firewire, raid controller etc).. Same problem.. Worked fine before all this videocard gunk!Sigh...

05-05-04, 09:47 AM	#16
X Administrator Join Date: Oct 1987 Location: AA- Posts: 10,145	Get rid of the ATI device drivers. They have a program on their site that cleans them all out.

05-05-04, 10:14 AM	#17
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	then I fear my 8500 card wont work so well But good point, maybe I should try it if it cleans out gunk.. that was 20 hrs down the drain... well, I guess I'll try the x800 or maybe just be cheap and get a 9800 pro.. if that works

05-05-04, 05:17 PM	#18
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	no luck - except now i have 600x400 resolution and the text is like 2 miles high

05-05-04, 11:45 PM	#20
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	No, its about 6 months old.. Gfxboard is already sent back too, so now i'm just waiting a couple of weeks to see prices adjust with the new cards just out. Hey thanks for the RAM btw!! Server is humming and happy

05-06-04, 12:28 AM	#22
ravan DVD Talk Limited Edition Join Date: Nov 1999 Location: In the ATL Posts: 6,740	i'm hiijacking my own thread, but i guess case is closed Its a really cool server and its super super quiet! I looove it!