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Old 04-29-04, 10:29 PM   #1
ravan
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My brand new ATI 9800 XT 256mb - DOA!!?? *CRY*

Unpacked, installed..

As soon as i turn on the PC i only get jibberish - some random colored blocks. sounds like the computer is thinking about booting up normally (harddrive spins etc).

But no go on any video output..

- tried both outputs (DVI / vga)
- unplugged some other stuff (cdroms, dvd, other PCI cards to make sure there was ample power (should be anyway, but just in case).


Next step sacrificing a chicken.. Any ideas or am i DOA/SOL?
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Old 04-29-04, 10:42 PM   #2
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Is there a separate power connector on it you can hook up? What did you have in there before? Your motherboard can handle a newer card like that?
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Old 04-29-04, 10:57 PM   #3
ravan
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Its a soyo dragon platinum, its only like 6 months old .. yes there is a separate powerconnector that I hooked up..

And latest news : just put in my old card - NOTHING! So I think the new card fried the AGP slot.

F..........................................................k!! Thanks Buy.com
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Old 04-30-04, 01:14 AM   #4
ravan
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ok got a little excited there.. old card is working again, no idea what was wrong..

new card works in ooold computer (just for test).. so some mobo incompatibility perhaps? sigh..
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Old 04-30-04, 01:25 AM   #5
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What was your old card?

You might want to set your BIOS to default or "safe" settings in case you have an AGP tweak that the card doesn't like.

Of course know or write down the settings you currently have before doing that.
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Old 04-30-04, 01:27 AM   #6
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Try updating your mobo bios.
What PSU do you have?
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Old 04-30-04, 02:14 AM   #7
ravan
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just did the update.. its an antec sonata case, 380W

Having weird issues updating the bios - I cant see the mobo name version in motherboard monitor and similar tools. when i boot up i only see some rev number and also nothing in the device manager.

I looked at the newegg invoice and it says :
MB 875P SY-P4I875P SOYO RTL

It should be the dragon platinum edition, but when i try to flash
p4cw4ba4.exe
2004-04-29
Bios Revision 4BA4 for the SY-P4I875P DRAGON 2 (Platinum Edition)
from soyousa.com it says it doesnt match..

I could flash
p4cw4aa1.bin
This upgrade requires Awdflash.exe
2003-05-16
BIOS Revision: P4ICW_4AA1

but that looks way old - and didnt help anything.
both from here:
http://www.soyousa.com/downloads/sel...3=BIOS+Upgrade


Ideas most welcome!
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Old 04-30-04, 02:21 AM   #8
ravan
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Quote:
Originally posted by X
What was your old card?

You might want to set your BIOS to default or "safe" settings in case you have an AGP tweak that the card doesn't like.

Of course know or write down the settings you currently have before doing that.
I'll try fiddling with that.. have to put in the old card every time.

Anyway, i'm severely untweaked - I never overclock or mess with anything because i want to avoid stuff like this Maybe thats the problem.. Old card was a radeon 8500
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Old 04-30-04, 02:30 AM   #9
ravan
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increaming the voltage to the AGP to 1.6V didnt help (Soyo recommended that for the 9700 ATI card so thought maybe..)

Can i hurt the card if i try 1.7 or 1.8?
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Old 04-30-04, 02:35 AM   #10
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I don't know. I suppose you could try 1.7 quickly and see if it helps at all. (Except you have to have your 8500 in there at that voltage if it doesn't work).

You might need to do some searching around. Perhaps call Soyo.
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Old 04-30-04, 02:52 AM   #11
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A strange idea maybe. if you can get the second computer close enough to the Soyo computer try using the connector of the old computers power supply while the 9800XT card is in the soyo since it works in the older computer. If the card works in the new computer now while getting power from the connector of the old computer you know it is a PS problem in the new system.

Maybe the new computer is just not providing enough power.

Of course you will have to turn on the old computer first then the new computer second.

I hope this makes sense

you could also switch the power supply to the new system.
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Old 04-30-04, 02:53 AM   #12
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Yeah it does, but i really doubt its a PS problem since its 380W and theres only 2 hdd's and the agp card - i disconnected everything else.

But i'm almost ready to try anything so
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Old 04-30-04, 02:59 AM   #13
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Quote:
Originally posted by ravan
Yeah it does, but i really doubt its a PS problem since its 380W and theres only 2 hdd's and the agp card - i disconnected everything else.

But i'm almost ready to try anything so
If you can get them close enough it should only take a few moments to test this out.
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Old 04-30-04, 03:48 AM   #14
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I'm guessing bad bios setting. reset the bios and then try again.
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Old 05-05-04, 03:19 AM   #15
ravan
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Its official - Soyo Dragon 2 does NOT WORK with that card.. I called ATI customer care (that hurt my pride so much...) and they had a few cases of this and no solution.

They told me to return the card or get a new motherboard

Card returned...

NOW.. my only remnant from this disaster is that now my built in NIC stopped working!

Shows up as yellow warning in device mgr "this device does not work because there isnt enough resources" which is total bull...

Just for kicks I tried takiing out other cards, disabling pretty much all built in stuff (USB ports, firewire, raid controller etc).. Same problem..

Worked fine before all this videocard gunk!Sigh...
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Old 05-05-04, 10:47 AM   #16
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Get rid of the ATI device drivers. They have a program on their site that cleans them all out.
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Old 05-05-04, 11:14 AM   #17
ravan
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then I fear my 8500 card wont work so well But good point, maybe I should try it if it cleans out gunk..

that was 20 hrs down the drain... well, I guess I'll try the x800 or maybe just be cheap and get a 9800 pro.. if that works
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Old 05-05-04, 06:17 PM   #18
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no luck - except now i have 600x400 resolution and the text is like 2 miles high
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Old 05-05-04, 11:27 PM   #19
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can you return the MB and get an ASUS board?
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Old 05-06-04, 12:45 AM   #20
ravan
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No, its about 6 months old.. Gfxboard is already sent back too, so now i'm just waiting a couple of weeks to see prices adjust with the new cards just out.

Hey thanks for the RAM btw!! Server is humming and happy
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Old 05-06-04, 01:24 AM   #21
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Quote:
Originally posted by ravan
No, its about 6 months old.. Gfxboard is already sent back too, so now i'm just waiting a couple of weeks to see prices adjust with the new cards just out.

Hey thanks for the RAM btw!! Server is humming and happy
Mine is doing well also. best $300 I have spent
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Old 05-06-04, 01:28 AM   #22
ravan
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i'm hiijacking my own thread, but i guess case is closed

Its a really cool server and its super super quiet! I looove it!
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