DVDs wont playback correctly

Frankie Weindel · 01-02-03, 05:16 PM

I have had a few problems with my DVD-ROM lately. I think its my DVD-ROM because I have these problems on any DVD software.

I got the Back To the Future Trilogy recently and when I went to certain menus the DVD Program would freeze (with the music still playing) and it would be really hard to select an option, but everything did work.

But recently any Menu Selection art does not load when I move the mouse over an option, and I subtitles no longer show up.

I have tried the same DVDs PowerDVD, ATI DVD Player, and Windows Media Player. I also tried loading up the same DVDs on my Windows 98 OS, but it still had the same problems.

Does anyone know what is wrong and how to fix it? Thanks in advance.

zuffy · 01-02-03, 08:49 PM

May be you have dust on the laser beam. Get a dust blower and shoot inside of the DVD-ROM drive. Try not to shoot too hard or you might knock something loose inside.

Frankie Weindel · 01-02-03, 09:02 PM

everything works fine except for the Menus and Subtitles. I can still watch. It seems its just the overvideo graphics. I dont see how dust can just mess up that one thing.

Ranger · 01-02-03, 09:07 PM

Try reinstalling all the DVD software and just use your favorite one. Also, try reinstall the video and sound card drivers. What model is the DVD drive? How old is it? I think that dust could be a problem. Instead of a dust blower, I'd use a can of compressed air or a CD?DVD cleaner kit.

Frankie Weindel · 01-02-03, 09:09 PM

its a SAMSUNG DVD-ROM SD-616.

It came with my dell computer two years ago.

Frankie Weindel · 01-02-03, 09:38 PM

I tried reinstalling the driver and the Dvd program... it didnt work. Can someone explain to me how dust could cause this problem?

Ranger · 01-02-03, 09:46 PM

Well, dust could easily distort the lens. It happens. Try this: unplug both the IDE & Power cable and start up, then shut down and plug them back in, and start up again, this would reinstall the DVD drive driver. Could help. If all else fails, if this happens with all other DVDs, maybe its time for a new drive. Does it play music & data cds fine?

zuffy · 01-02-03, 09:58 PM

If the DVD-ROM is 2 years old, I wouldn't be surprise if the laser is a little misalign or damaged from dust.

Frankie Weindel · 01-02-03, 10:09 PM

yes, data CDs work fine.

01-02-03, 05:16 PM	#1
Frankie Weindel New Member Join Date: Jan 2003 Location: Lindenwold, NJ, USA Posts: 5	DVDs wont playback correctly I have had a few problems with my DVD-ROM lately. I think its my DVD-ROM because I have these problems on any DVD software. I got the Back To the Future Trilogy recently and when I went to certain menus the DVD Program would freeze (with the music still playing) and it would be really hard to select an option, but everything did work. But recently any Menu Selection art does not load when I move the mouse over an option, and I subtitles no longer show up. I have tried the same DVDs PowerDVD, ATI DVD Player, and Windows Media Player. I also tried loading up the same DVDs on my Windows 98 OS, but it still had the same problems. Does anyone know what is wrong and how to fix it? Thanks in advance.

01-02-03, 08:49 PM	#2
zuffy DVD Talk Legend Join Date: Jan 2000 Location: Region 1 Posts: 16,126	May be you have dust on the laser beam. Get a dust blower and shoot inside of the DVD-ROM drive. Try not to shoot too hard or you might knock something loose inside.

01-02-03, 09:02 PM	#3
Frankie Weindel New Member Join Date: Jan 2003 Location: Lindenwold, NJ, USA Posts: 5	everything works fine except for the Menus and Subtitles. I can still watch. It seems its just the overvideo graphics. I dont see how dust can just mess up that one thing.

01-02-03, 09:07 PM	#4
Ranger DVD Talk Legend Join Date: Apr 2002 Posts: 18,150	Try reinstalling all the DVD software and just use your favorite one. Also, try reinstall the video and sound card drivers. What model is the DVD drive? How old is it? I think that dust could be a problem. Instead of a dust blower, I'd use a can of compressed air or a CD?DVD cleaner kit.

01-02-03, 09:09 PM	#5
Frankie Weindel New Member Join Date: Jan 2003 Location: Lindenwold, NJ, USA Posts: 5	its a SAMSUNG DVD-ROM SD-616. It came with my dell computer two years ago.

01-02-03, 09:38 PM	#6
Frankie Weindel New Member Join Date: Jan 2003 Location: Lindenwold, NJ, USA Posts: 5	I tried reinstalling the driver and the Dvd program... it didnt work. Can someone explain to me how dust could cause this problem?

01-02-03, 09:46 PM	#7
Ranger DVD Talk Legend Join Date: Apr 2002 Posts: 18,150	Well, dust could easily distort the lens. It happens. Try this: unplug both the IDE & Power cable and start up, then shut down and plug them back in, and start up again, this would reinstall the DVD drive driver. Could help. If all else fails, if this happens with all other DVDs, maybe its time for a new drive. Does it play music & data cds fine?

01-02-03, 09:58 PM	#8
zuffy DVD Talk Legend Join Date: Jan 2000 Location: Region 1 Posts: 16,126	If the DVD-ROM is 2 years old, I wouldn't be surprise if the laser is a little misalign or damaged from dust.

01-02-03, 10:09 PM	#9
Frankie Weindel New Member Join Date: Jan 2003 Location: Lindenwold, NJ, USA Posts: 5	yes, data CDs work fine.