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Old 12-12-00, 10:51 PM   #1
Fhrx
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Join Date: Jul 2000
Location: Sydney, Australia (The other side of the planet).
Posts: 11,633
I bought three DVD's from them back in July and that's where the fun started.

First off, they claimed all three were shipped and after much emailing questioning were the DVD's were three months later, they said only two had been shipped two days beforehand as the third was out of stock and the amount would be refunded to my CC account.

Surprise, surprise, they haven't and they no longer answer the weekly emails I send them.

So beware when buying from itchee.com.

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Regards...
Drinker of much Pepsi, trainer of Dingo's and Jack's Aussie Moonshine importer...
John 3:16
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Old 12-13-00, 03:23 AM   #2
dablueguy
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Join Date: Apr 1999
Location: Truth or Consequences, NM
Posts: 1,216
I'm not surprised. I participated in a thread about them earlier this year or late last year. Same problems. Be prepared for a bunch of people to post and defend them though. I wouldn't shop with them again if they were giving me free stuff.

Well, maybe free......
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Old 12-13-00, 03:59 AM   #3
dev-null
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Join Date: Oct 2000
Location: CA, USA
Posts: 75
I've ordered from them 4 times, and have had some "interesting" things happen; one order got lost due to "technical difficulties", one sent to another customer... In the end, I did get _all_ the DVDs I paid for. Considering that HiViZone have better prices (and more reliable service) it's very unlikely I'll ever order from itchee again.
My impression is that they're honest, but both slow and incompetent (their web-site has been broken on many occasions... last time I checked it spewed out java server errors...)

YMMV.

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/dev/null
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Old 12-13-00, 12:58 PM   #4
axolotls return
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Join Date: Jun 2000
Location: West Coast
Posts: 1,745
I've had an order or two there, and the only problems I had were some broken spindles.

Found out Hivizone was cheaper and that they had a better selection and more frequently update website, I started to use them exclusively.

So, I guess that's a slight positive for Itchee.

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Old 12-13-00, 02:01 PM   #5
foxdvd
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Join Date: Apr 1999
Location: Muskogee, OK
Posts: 6,958
never use itchee...I wish you could have put the charge in dispute before that first month was up, and as of now, you will never see your money. I wish hivizone and dddhouse carried more vcds...because that is one thing itchee had I think.

[This message has been edited by foxdvd (edited December 13, 2000).]
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Old 12-13-00, 09:21 PM   #6
Fhrx
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Join Date: Jul 2000
Location: Sydney, Australia (The other side of the planet).
Posts: 11,633
It's looking like a switch to Hivizone for me I think.

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Drinker of much Pepsi, trainer of Dingo's and Jack's Aussie Moonshine importer...
John 3:16
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